Not all items are included
Not all items are included
Response rate very slow
Response for maintenance service requests are very slow. Better to have a number to call than using this app.
2 Vertus Apps = Dumb
Needing two Vertus apps with two separate logins is honestly lazy and a poor resident experience.
Slow and limited functionality
Usability needs improvement, missing data and the splitting of functions between the 2 apps Vertus has isn’t making it simpler.
Terrible
Trying to ask for a building to fix noisy pipes.
App doesn’t allow any options which are remotely relevant to this request.
I then tried ‘contact’ and this resulted n a phone call which said ‘no one around to help call back later’
Not sure why we need two apps, concierge and this.
App doesn’t allow any options which are remotely relevant to this request.
I then tried ‘contact’ and this resulted n a phone call which said ‘no one around to help call back later’
Not sure why we need two apps, concierge and this.
Worse than the last two apps
3 apps in two years and they are all low on features, poor UX and limited functionality.
Useless awful
Horrendous
Clunky to use limited functionality
It’s not like we have a choice anyway whether to use this app
Awful
Not impressed
