Amazing all around!
The app is great, the people are great, the service is great. I love Verve!
Good but has some problems
The app works well for the most part but I have issues when transferring money sometimes where I have to click the box where I enter how much money I want to transfer just to scroll down and transfer the money.
love this credit union
i love the way they developed and have updated the app through the years but it would be cool, although i’m not sure if there maybe is one, to have a widget to show how much money we have in certain accounts. even with a possible option of face id to allow it to be hidden and more private until unlocked for people who like the privacy. idk probably least of your guy’s concerns but just a thought from me. Love the app otherwise 10/10
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Communication
Banked with them for over 5 years now. I have no complaints staff is always very helpful.
Had My Back Against Fraud
I will never forget Verve sorting out my first big loss to a few thousand dollars lost to fraud. Hasn’t happened again since.
Verve
Fantastic customer service!
employees
Marvette McClear his help my partner, and I with our business for the last 10 years always goes above and beyond Great employee
没有中文，不方便
没有中文菜单不方便
Not as good :(
App used to remember my user name, now I have to enter this every time I use the app..even if I select the “remember me” tab.
Worst
Have tried numerous times to logon and it always says. Wrong date of birth
I’ve called three times and have verified the correct info. After my call I connected app ONE. Time. Second attempt. SO*. Wrong DOB
Henceforth why I wait for my statement and I dust off the check book and physically mail a check. That way they have my payment but must pay labor to open it and deposit it and wait to receive funds
I’ve called three times and have verified the correct info. After my call I connected app ONE. Time. Second attempt. SO*. Wrong DOB
Henceforth why I wait for my statement and I dust off the check book and physically mail a check. That way they have my payment but must pay labor to open it and deposit it and wait to receive funds
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The Best
The only Bank in Chicago that places your interest first
Not working
There was just an update done this weekend, but this afternoon I can’t get into my accounts. It brings up my facial recognition but won’t go beyond that. What’s wrong?
Not working properly
App closes out about 10-15 seconds after launching with faceID pretty much every time I log in and I need to use Face ID again or even use my online banking credentials, which I thought Face ID would work so I don’t have to use my credentials. I also had all my accounts color coded and someone at the CU changed a theme or color options available to dark colors so none of them match what I had before, and it’s not on brand with everything else they have. mobile deposit is not consistent, and yes, I’ve written for mobile deposit only on back of check. Any time I’ve mentioned mobile deposit the few times I have to go into a branch, staff offer no help and skip over subject. If you are going to offer these types of products, they need to work.
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Cash not instantly depositing from cashapp
Taking too long to deposit cash when it’s supposed to be instantly
gotten better
app has improved, can see stuff pending before the day before not on the day of.
Donald Z
Verve is a
10/10
Love this place. 10/10 would recommend!
Unusable
PDF document with “secret code” blocks out all functions. Don’t bother…
Credit card verve
I couldn’t use the app because it kept telling me that my information was wrong. I finally deleted it. I wanted to use it to pay in my card, but it never allowed me to do it.
Always crashes
Please update, I can‘t login!!!!
