Good content but money grab of course - UPDATE!!
I reached out to Skyscape and they were able to quickly restore my access. Happy to be able to use this comprehensive app once again - there seriously isn’t anything like it available in the vet med space. Thank you again! 5 stars!
I purchased this app and all of its related content a year ago, or maybe more. It has been an invaluable resource for me. Today, I go to look something up and find that all the content is locked because I now need to subscribe to access said content. I was not made aware of this change nor has any consideration been taken into the fact that I already paid for the content of this app when I purchased it! At that point in time there was no mention of a subscription fee. Disgraceful. Two stars because it WAS a good app.
I purchased this app and all of its related content a year ago, or maybe more. It has been an invaluable resource for me. Today, I go to look something up and find that all the content is locked because I now need to subscribe to access said content. I was not made aware of this change nor has any consideration been taken into the fact that I already paid for the content of this app when I purchased it! At that point in time there was no mention of a subscription fee. Disgraceful. Two stars because it WAS a good app.
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Ookayheather
Response from developer
We are happy that you reached out to our support team and they were able to correct the issue for you in a timely manner. Please do not hesitate to reach out to us if you have any issue with our resources.
Money grab
Was a good app. I paid $130 for the app years ago and now all of a sudden they are telling me a I need to pay a monthly fee. I’ve sent two emails to support and they don’t answer.
FFishbait234
Response from developer
We are sorry to hear you are not satisfied with your purchase. Please contact support@skyscape.com so that we can assist with the issue. We are not sure where you contacted support earlier but we have a policy all emails are answered within 24 hrs.
Good content but money grab of course
I purchased this app and all of its related content a year ago, or maybe more. It has been an invaluable resource for me. Today, I go to look something up and find that all the content is locked because I now need to subscribe to access said content. I was not made aware of this change nor has any consideration been taken into the fact that I already paid for the content of this app when I purchased it! At that point in time there was no mention of a subscription fee. Disgraceful. Two stars because it WAS a good app.
Show more
Ookayheather
Response from developer
Please contact support@skyscape.com so that we can look into your issue.
