Easy to use
Simple and clear navigation
VHI APP
Quick & Easy
Good App
Good flow
Not even able to use the app
Won’t even allow me to open the app, requires me to allow cookies for the app to function…. They are enabled.
Needs fixing as we’re paying near €3,000 for VHI, we’d expect a functioning app with real reviews.
Have reinstalled it multiple times and it appears this app has a critical bug and is not functional on my device. I have read the reviews and portion of them do not seem genuine as all make the same general statement “Easy to use”. Quite contradictory to my experience and many others I have seen in the real reviews.
Needs fixing as we’re paying near €3,000 for VHI, we’d expect a functioning app with real reviews.
Have reinstalled it multiple times and it appears this app has a critical bug and is not functional on my device. I have read the reviews and portion of them do not seem genuine as all make the same general statement “Easy to use”. Quite contradictory to my experience and many others I have seen in the real reviews.
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Excellent redesign
Having just moved back to Ireland from the United States, I have to highly commend the Vhi for making the claims process, so simple and straightforward. The app provides a very convenient and excellent consumer experience.
Response from developer
Thank you so much for your positive review! Warm Regards, Vhi App Support Team.
Wow! So Easy
This app made claim submission very easy!
Very easy to make a claim
Very easy to make a claim
Great!
Easy and fast to upload claims
Douglas Pye
Better than it was before
App is frustrating
The scroll options are very difficult to use on a mobile. Had to constantly go back.
Good!
Enjoying it so far
S. J.
Easy
VHI APP
Quick & Easy
Best health insurance app
Most user friendly easy and convenient.
Below par app for a national health insurance agency
The claims function is cloak and dagger - it’s not possible to check on your submitted claim, see its status either during review or once it’s been reviewed.
My past few claims have been denied but it’s impossible for me to get paperwork to understand why.
Poor user experience.
My past few claims have been denied but it’s impossible for me to get paperwork to understand why.
Poor user experience.
App is crashing
Hi the app is crashing when i open it i have iPhone 13 pro with the latest IOS update
What should i do?
What should i do?
Response from developer
Hi there, we are really sorry for the inconvenience. Can you please contact us at appsupport@vhi.ie with the details and we will try our best to resolve the issue for you. Warm Regards, Vhi App Support Team.
Submission on Claim.
I have been trying to submit ONE Claim this afternoon. I have spent close to 2 hours. Finally I called a representative and she got me through the procedure. There were some glitches, but I was able to submit the Claim, finally!
I realise that computers supposedly make it easier for business, but for those of us of an older age, we find the processes EXTREMELY difficult! Businesses should not assume that everyone possesses the latest skills.
Sincerely,
Danielle Doran
I realise that computers supposedly make it easier for business, but for those of us of an older age, we find the processes EXTREMELY difficult! Businesses should not assume that everyone possesses the latest skills.
Sincerely,
Danielle Doran
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Making a Claim Quick and Easy
Very quick and easy to navigate.
Very Good App
Very good experience!
Fast and efficient
Very quick and easy to use app
