Love hate relationship
I like the app but I also have my wish list: able to view my account and routing number in the app. make transfers to other vibrant accounts that I may not be associated with such as friends and family.
Customer service agent
Every agent that I have come into contact over the phone, which has been very informative and patient. I do appreciate their time!!!
My review
Unhappy that you left Geneseo.
Great app
5+
Great Credit Union
Never had any problems with them. We have been with them for many years.
Hate the lack of in person banking!
I am both sad and angry at all the closures of brick and mortar banking locations! I am tired of the fact that we put all our efforts into coffee houses as our area has more than enough locations! You also put a top of money into Vibrant Arena at the Mark. I have not noticed any discounts to your members! I do the banking I can online but there are cases I need to go into a location at least a couple times a month. The Milan location seemed busy and was convenient. I do not have the time needed to wait in a long line at the Southpark location. May be time to relocate mine, my son’s and my mothers to a banking location that cares about their customers.
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Great when it works!
This app is great - when it works! It frequently crashes, glitches, and does not load.
Dog water
Works probably 1 out of every 10 times I try to use it. Many of these reviews appear to be paid
Excellent employees
Alway very helpful!
Does Its Job
I have issues with logging in sometimes but other than that it does it’s job fines
App
Since the last update I’ve had nothing but issues with the app. It decides many times to not even load. You broke something that never caused issues. Disappointing.
Bring back pin/ Face ID login back
See title
Best app I have!
Oh, I love this app and it keeps getting better and better you can do almost everything with this app. The snapshot feature is especially good as I check my balances daily. If you don’t have this app yet and our Vibrant customer you are missing out.
Used to be great
The app used to be great till they updated it at the end of February, now it’s terrible. Very slow to log in and at a glance was great because you could see your balances and a few latest items that were posted. Now it’s called snap shot and you can’t see anything unless you log in. I absolutely hate it!
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Touch ID STOPPED WORKING
TOUCH ID DOESN'T WORK RIGHT ANYMORE
Meh
Everything runs great in the app, but sometimes when it takes a long time to load (occurs often) and logs me out. It doesn't allow me to save the password, so I don't remember it. So I very frequently get logged out and can't look at my bank accounts.
Love the convenience!
Keep up the great work!
Slow and buggy after last few updates
Used to be quick and easy to transfer money. Now since the last couple updates I get random logouts, slow loading times, and buggy UI.
Great CU
I have always been happy with the pleasant, efficient, and personal services I have had at Vibrant!
Helps Against fraud
In case people start pulling their money out again 200,000 money back
