Avoid
How does the app and hardware get worse. I don’t understand. I thought JCI was a billion dollar company. It’s too bad they act like a dollar store.
App sucks
Barely works. Used to be good.
The worst. 0 starts.
Awful

This service helps diagnose machinery health by analyzing vibratory forces emitted by HVAC and rotating equipment. It facilitates the creation of maintenance plans to prevent premature failure and downtime. Data is collected wirelessly via a connected device and analyzed by certified professionals.
4.2.9
August 12, 2026
1. Users can view the most recent activity performed with a device directly within the web application.
Vibration Diagnostic Service is used to diagnose the health of HVAC and other rotating equipment by analyzing emitted vibratory forces. This helps in creating maintenance plans to prevent premature failure and downtime.
Data is collected using the Johnson Controls® Vibration Diagnostics Service mobile app, which connects wirelessly to the WVS-1000 data acquisition device. This device uses a tri-axial vibration sensor to expedite data collection.
Once collected on a smart device, the vibration data is uploaded to the cloud. Certified vibration analysts then analyze this data to generate a customer report.
The app is compatible with Apple® iOS® 10.3 operating system and above and can be used on iPhones, iPads, and iPods.
The vibration data is analyzed by certified vibration analysts in the cloud. A comprehensive customer report is then generated and sent to the user via email.
The app was last updated on March 12, 2026, indicating recent development activity. Users can expect ongoing improvements and bug fixes.
Based on the available data, the app has a rating of 2.3 stars from 3 ratings. This suggests that current users have mixed to negative experiences.
No, Vibration Diagnostic Service does not contain advertisements. The app is free to use without any ad interruptions.