Victoria User Reviews

Name: Victoria
Rating: 4.6 (201 reviews)

Victoria

Hoffman Media LLC

🍔 Food & Drink

📰 Magazines & Newspapers

What users say

Summarized from real user reviews of Victoria. Based on 201 reviews and a 4.6/5 average, it highlights the 3 positives and 10 negatives reviewers mention most about this Magazines & Newspapers app.

Positive things

💖Lovely magazine content
✨Beautiful photography
😌Escape and relaxation

Negative things

❌Lost purchased magazines
🐛App crashes frequently
🚫Cannot access subscriptions
💸Wasted money on app
😩Frustrating user experience
📉Poor app performance
🆘No customer support
🔄Issues with updates
🤔Unclear purchase options
⏳Long wait for fixes

Top reviews

Most Recent Highest Rated Lowest Rated

All purchased magazines dated before 2018 have not been restored after waiting over TWO YEARS

For more than 2 years I have been patiently waiting to have access restored to my many purchased magazines dated before 2018. These were all quietly removed when the app developer was changed (previously it was ZINIO, who had been fantastic to deal with). I have sent multiple emails to support about this, but after initially being told this would take weeks to fix, I am still waiting. As a very long time reader it is so disappointing to see how far things have slipped. The app now also crashes when trying to access magazine view so there is no way to even read in magazine view. After remaining optimistic, I now wish I had not renewed my subscription and I will not do so again.

N567

a year ago

My magazine purchases are gone since I updated the app

I’m thoroughly disgusted…since I’ve updated the app magazines I’ve purchased are gone and several recent purchases I haven’t even read yet. I’ve been a customer for years and haven’t been offered any help with this problem. I’ve contacted them directly through the app and nothing has been to resolve this problem. I’ve spent a lot of money purchasing many magazines on the app and they’re all gone.

Beauss😲

3 years ago

Rien ne va plus

Pas capable d’ouvrir les magazines déjà achetés. Pas capable de s abonner. Application à éviter. Dommage, ça fonctionnait bien il y a quelques années.

Vitrem

3 years ago

Download never ever works!

Really tired of having to contact you for every issue! You take the money just fine but I have to contact you to get my magazine. I wants some money off!

Mariaschar

4 years ago

Lost my mags

Started my subscription in April this yr and now all mags are gone and I can’t get them back. A new mag out and it wont down load. PLEASE FIX THIS

Will 10

4 years ago

Fantastic magazine - horrible app and even worse customer service

I have a regular subscription to Victoria Magazine through Apple. Every time a new issue is released I have to contact the terrible customer service at Zinio in an effort to get any issue I HAVE ALREADY PAID FOR. This has been going on for at least a year and a half. You would have thought by now they would attempt to remedy this as I know I’m not the only person going through this.

ZedShowgirl

4 years ago

No Support!

I have been trying for so long now to download any of the magazines that I have subscription too but there’s no support to contact if a person is unable to hear someone and your eyes are your ears!!!
I thought the new update would have fix the problem but still unable to receive any of the messages that I have paid for years now.😒#👀are my ears!

Cickeck19

5 years ago

Subscription doesn’t work - buyer beware!

Loved this magazine growing up and was so excited to renew my subscription as an adult but this app just doesn’t work. I would highly recommend not subscribing through the app. Every month my iPad tells me there is a new subscription but when I go into the library it’s not there. However I can see it on my iPhone (though when I open up the magazine there, I can’t see the pictures and all of the text!!). When I go back to my iPad to press the “subscribe” button on the latest magazine it tells me I’m already subscribed. For the last two months I was able to repeatedly refresh my subscription and eventually after a few days the magazine would appear but it’s not working this month. For two months now I’ve used the contact us feature on the app to send a note to the developer and they consistently ignore me. Please refund my money!!!

SMPH98

5 years ago

Digital or hard copy

Your app doesn’t specify if the order is digital or hard copy, are orders thru this app digital only?

nowitches

5 years ago

Exquisite

Victoria is a retreat for me. An escape to all things beautiful.

GotBackUp!

5 years ago

Horrible

Since they “updated” this never works. Can’t get magazines I have paid for. This has been happening for months. Every time I make a change or sign out and back in I have to start all over sync doesn’t work I chose text mode and pdf always opens up. They need help love magazine but app is terrible. Bad customer service

HRHMEME

5 years ago

Response from developer

We are very sorry to hear that you are having issues with your digital editions. We are the publisher and not the app developer however, if you will go to the URL below and contact us, we assure you that we will work directly with the developer to resolve your issue. https://bit.ly/hmde-support

Review

This is the worst app in trying to restore issues when the app thinks you are not a subscriber and you are an automatic renewal subscriber. I have been trying for 3 months to get the system to try and not make me pay for each issue.

This is exhausting!

SueSMM

6 years ago

Response from developer

Print subscriber

This app is such a pain! I have read every article on how to log in if already a print subscriber, and am still not able to view my subscription...am deleting and just sticking with the print version...frustrating!

Texas_Mom92

6 years ago

Response from developer

Unfortunately, we currently do not offer a subscription that provides digital access with a print subscription. We only offer stand-alone print subscriptions or digital subscriptions therefore, having a print subscription does not provide access to the digital editions. We are however working on a Print + Digital subscription option that we plan to have available soon.

free / freePrice

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