Horrible app and product
Crashes all the time and customer service is useless. Will tell you to “unplug it” and than send you a replacement unit. The record player works fine. The software needs to get fixed
Sometimes great.
Mostly doesn’t feel like working. Tired of unplugging along w Sonos. Too much time spent on system and not enough able to listen. Need to replace this turntable set up.
Avoid
Don’t bother. Buy an Ars-Technica turntable, a pre-amp, and a good set of speakers instead, and make sure none of it requires the Internet or Bluetooth or an app to work. Make sure none of it has any connection to the Internet, and only uses direct wires and cables.
The Victrola app is a nightmare. Expect to have to find your turntable over and over again, every time you want to play a record. Next, expect to spend hours trying to get the app to recognize your wi-fi password.
You will spend far more time setting up your Victrola, over and over again, each time you use it, than you will actually listening to music and enjoying it.
The Victrola app is a nightmare. Expect to have to find your turntable over and over again, every time you want to play a record. Next, expect to spend hours trying to get the app to recognize your wi-fi password.
You will spend far more time setting up your Victrola, over and over again, each time you use it, than you will actually listening to music and enjoying it.
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Garbage App
With the new iPhone updates it will not connect at all. Will not join WiFi and will not play music. Need an update for a player costing $799. Unacceptable.
App is broken. Constant disconnects. Hasn’t been updated in a year
Absolute garbage at this point. I can’t get through 2 songs without the app disconnecting for 5 minutes. UPDATE YOUR SOFTWARE OR REFUND US
