Keeps freezing
I don’t know why it keeps freezing. Great potential but it’s frustrating to use. Perhaps a bug fix?
Absolute Garbage
Be prepared to jump through 20 hoops to get anywhere. These people don’t want to help they want to track ALL of your life. I can do this on my own. It’s a scam stay away
worst service ever
The worst service I’ve ever had in my entire life, nonprofessional medical associates not easy to work with very hard to navigate system and process overall horrible horrible service
Worst experience ever since I have had health care coverage
The absolute worst i have ever experienced in a health management company. They only care about costs not about patient care or needs being met. No follow ups continued run around. They simply do not care what’s best for the patient! Never recommending this company to ANYONE!
You such
Not enough people employed!!!
Terrible
It is awful that you have attached yourself as a requirement to insurance plans to make money off glp1s. This is so unnecessary and the format of having webinars during working hours is extremely inconvenient and unacceptable. This is a waste of time and not necessary. You are impeding on patient’s ability to have resources just to make a dollar and piggy back off a pharmaceutical drug. Shame on you. This is a TOTAL WASTE OF TIME!
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Format
This app would be much better if the layout was customizable. I hate scrolling down to the bottom to log food and other stuff.
First provider ghosted me then sent a text she quit!
I absolutely do not like this app. It’s another layer of decay in our health care system.
They don’t want you to see your primary care physician that knows you.
I did try to start with someone, because I’m not given a choice if I want help .
They were a no show. No responses to my several texts - it was beyond aggravating- definitely not in tune with “mindfulness, caring and in touch”…and then a text that they were quitting.
Good riddance.
Then a phone call to “ check in”
I called back and it takes about 10 minutes to get through their series of “ press one for this , two for that 690 for something else… sorry, sorry we didn’t get that , let’s repeat this until you throw your phone in the trash….”
The whole thing feels phony.
Needless to say I hung up before actually reaching someone.
They don’t want you to see your primary care physician that knows you.
I did try to start with someone, because I’m not given a choice if I want help .
They were a no show. No responses to my several texts - it was beyond aggravating- definitely not in tune with “mindfulness, caring and in touch”…and then a text that they were quitting.
Good riddance.
Then a phone call to “ check in”
I called back and it takes about 10 minutes to get through their series of “ press one for this , two for that 690 for something else… sorry, sorry we didn’t get that , let’s repeat this until you throw your phone in the trash….”
The whole thing feels phony.
Needless to say I hung up before actually reaching someone.
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Worst Medical Care Possible
Vida should honestly be ashamed of itself. Completely unethical how they deny medication based on 20
minutes. They are a perfect example of the failure and corruption of the American health insurance industry. Oh and if you tell your assigned RN that they have disrupted your progress through stopping your medication they’ll just drop you and leave you with nothing. Shame on you Vida.
minutes. They are a perfect example of the failure and corruption of the American health insurance industry. Oh and if you tell your assigned RN that they have disrupted your progress through stopping your medication they’ll just drop you and leave you with nothing. Shame on you Vida.
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First time
This is my first time using a weight loss program and I have to say I love this app. I love all the tools and the accountability it provides and my health coach Stephani is amazing! So encouraging and positive!
Food Logging
This is the worst app to log food. Why don’t you find a way to link it to my fitness pal to make things easier. Also, the food logging is inaccurate with calories, fiber, protein etc
Ok until it was harmful
I had trouble getting appointments and responses to chats. Then I got some care, enough to get to trade to a large dose of medication but not given enough pills to last until the next appointment. And then the chat was unresponsive again. Working with my primary care doctor to manage adverse effects of suddenly stopping the medication due to lack of support from Vida provider. Do not recommend. But I have to say: the nutritionist was very nice.
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Review
I enjoy the app, but the whole process of joining has been challenging to a non savy tech person.
Terrible service
Terrible idea
Food logging
The nutritional facts are incorrect. If you are someone watching your sodium intake you will get depress, most of the time it’s on the high side as well as the protein. Don’t trust it.
Decent app, but could use a couple of upgrades.
I like the Vida app, but I wish it tracked my steps, like MyFitnessPal. Instead it wants to know how many minutes I walked, which I’ve never worried about. I walk 4-5 miles every day, but I do it over the course of the day, not in one session. Also, the food diary is good, but not as good as MyFitnessPal.
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Terrible experience
Nothing more than insurance company proxy getting paid for doing nothing.
Worste company ever
This has been the most terrible experience I have ever had. Their customer service team is non existent, and they prevent you from getting medication you need. Prior to them I could just go to my pcp and they could actually help me. Now they control every aspect of my medical needs, and don’t have anything to do with my actual care. It makes no sense. I will be contacting my hr department and do whatever I can to get them to drop Vida. Do not waste your time.
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Poor functionality
Unable to verify connected devices or see permissions assigned. No way to connect my bp cuff, verification email never sends, clunky ui, slow response times when submitting form.
Frankly this app isn’t ready for production imo.
Frankly this app isn’t ready for production imo.
Should be Illegal
They don’t “deny” your medication. They just intentionally make it more trouble than it’s worth. That’s the only reason they exist. They are the “Delay” in “Delay, Deny, Defend”.
Wasted four months trying to get a refill on a prescription I had been taking for a year.
I don’t need a fat camp. I don’t need a counselor. I just need the medication three different doctors had already prescribed, all of which took less than a week.
With Vida? Four months…and still waiting.
This BS should be illegal.
Wasted four months trying to get a refill on a prescription I had been taking for a year.
I don’t need a fat camp. I don’t need a counselor. I just need the medication three different doctors had already prescribed, all of which took less than a week.
With Vida? Four months…and still waiting.
This BS should be illegal.
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