Vida Health User Reviews

Customer Experience

Positive experience34.7% of reviews
Neutral8.5% of reviews
Negative experience56.8% of reviews

~ Based on 199 written reviews from the US App Store.

What users say

Is Vida Health Safe?

Vida Health appears safe based on user ratings. AppsHunter Safety Score for Vida Health is 92/100.

This assessment is based on 13,367 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.8% of ratings point to a safe experience
3.1% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 13,367 App Store ratings for Vida Health.

Is Vida Health Legit?

Vida Health appears to be a legitimate app. AppsHunter Legitimacy Score for Vida Health is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recipes macros

Great service. Wish you could build recipes and calculate per serving macros

Super

Best weight management app ever.

One of the worst apps I’ve ever had to use

AI does most communication, often pretending to be the person I attempted to contact. Unlike other AI programs I use, this one doesn’t learn. I could go on endlessly, but in general this app is extremely frustrating to work with. The program overall has benefits, but the question was to rate the app and I would give it zero stars if I could.
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Not Everything Connects

I can no longer connect my Apple Watch to this app.

So far, not so good..

I downloaded this app and thought I’d give it a try for a little more time before deleting it. The coach I had kept telling me, you can switch coaches (but I never even asked). Then he and the sports nutritionist disappear from my “team” messages. So far, not what I was hoping for. Also, on other apps the people on your “health care team” are more proactive and interested in helping. Here I’ve only experienced cancellations and basic info. Also, not much support with getting the right medical equipment. Hoping that this improves before I delete it.
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UHC program. Of course you’ll be denied.

I started this program because UHC said I needed to do it in order to get a GLP-1 prescribed to me. When I got to that point and was prescribed a GLP-1 UHC denied covering it. The out of pocket expense is way too much. Unless you can get UHC to cover My medication it is a no go.

Change My Life

At first, I was resistant because I already had a routine that was working for me, and I had already lost about 30 pounds. Then Vida became part of my journey, and I wasn’t sure I wanted to change. But I’m glad I gave it a chance. The exercise programs, guided meditations, helpful health information, Zoom sessions, and the ability to ask questions have all been very beneficial. As I became more involved, I realized how much it has helped me stay organized, informed, and encouraged throughout my health journey.
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Great info

Tons of great information in the app. The information is spot on if you’re wanting to start a new lifestyle. Navigating through the app is rather easy and logging stuff is pretty easy as well.

Game

This app is the most unhelpful thing I’ve ever had to do. It’s a stupid game insurance companies make you play to try to not pay for your medicine. None of the information is helpful. It’s like basic stuff that any person with common sense know the classes and webinars are a joke as are the coaches do not recommend
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Insurance Shouldn’t Override My Doctors Treatment Plan

My physician, not my insurance company, should be directing my medical care.

UnitedHealthcare now requires me to participate in weekly Vida Health check-ins in order to continue covering a medication my physician has prescribed and is already managing.

I am not refusing treatment or support. I already have a treating physician, follow a medical plan, exercise regularly, and am actively engaged in improving my health. Requiring weekly coaching sessions and check ins as a condition of coverage is an unnecessary administrative burden that overrides the physician-patient relationship.

The scheduling also fails to accommodate many working professionals, with limited group session availability Monday through Thursday.

Programs like Vida should be offered as an optional resource, not a mandatory requirement to access physician-prescribed treatment.
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Terrible

If you’re forced to go through them because of your insurance, do yourself a favor: save yourself the time and aggravation and just pay out of pocket. That’s what you’ll end up doing anyway. That’s the only reason they exist. It’s cheaper for insurance to pay them than it is for them to cover your medication.
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Waste of time and money

There are so many things annoying about this company/app—it was just as frustrating back when they were Omada. Some are small while some are more annoying, but overall it’s just a waste of my time.
1. The app happily pulls data from my phone but refuses to share anything back to Apple Health. So now I have a scale that only talks to the Vida app. Very useful.
2. I’ve been seeing my GP regularly since 2017 and already got my GLP-1 through her. Now, thanks to insurance, I have to go through this app too—adding an entirely unnecessary hoop. Why am I paying for my doctor and consulting a random nurse here just to get the same prescription?
3. Messaging is a mess. Every reply comes from a different person, usually with a canned response. It took 13 different people to handle a simple refill.
4. I’ve been on this medication for years, yet every week I’m asked the same side-effect questions. It’s redundant, especially since I already check in with my doctor every few months.
Overall, the whole experience feels repetitive, disconnected, and unnecessarily complicated.
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Not a good app

If you have the choice to get this program, don’t choose it. I have been trying to schedule an appointment for 2 months because my insurance needed a new authorization but they haven’t scheduled me. I am already on medication and I ran out and have been unable to get it refilled until I meet with them. I have been trying and trying to schedule this but they are so unhelpful and automated that this has gotten buried. I have been out of my medication for over 3 weeks and have started having major side effects since then. Don’t choose them
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Keeps freezing

I don’t know why it keeps freezing. Great potential but it’s frustrating to use. Perhaps a bug fix?

Absolute Garbage

Be prepared to jump through 20 hoops to get anywhere. These people don’t want to help they want to track ALL of your life. I can do this on my own. It’s a scam stay away

worst service ever

The worst service I’ve ever had in my entire life, nonprofessional medical associates not easy to work with very hard to navigate system and process overall horrible horrible service

Worst experience ever since I have had health care coverage

The absolute worst i have ever experienced in a health management company. They only care about costs not about patient care or needs being met. No follow ups continued run around. They simply do not care what’s best for the patient! Never recommending this company to ANYONE!

You such

Not enough people employed!!!

Terrible

It is awful that you have attached yourself as a requirement to insurance plans to make money off glp1s. This is so unnecessary and the format of having webinars during working hours is extremely inconvenient and unacceptable. This is a waste of time and not necessary. You are impeding on patient’s ability to have resources just to make a dollar and piggy back off a pharmaceutical drug. Shame on you. This is a TOTAL WASTE OF TIME!
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Format

This app would be much better if the layout was customizable. I hate scrolling down to the bottom to log food and other stuff.