Great info
Tons of great information in the app. The information is spot on if you’re wanting to start a new lifestyle. Navigating through the app is rather easy and logging stuff is pretty easy as well.
Game
This app is the most unhelpful thing I’ve ever had to do. It’s a stupid game insurance companies make you play to try to not pay for your medicine. None of the information is helpful. It’s like basic stuff that any person with common sense know the classes and webinars are a joke as are the coaches do not recommend
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Insurance Shouldn’t Override My Doctors Treatment Plan
My physician, not my insurance company, should be directing my medical care.
UnitedHealthcare now requires me to participate in weekly Vida Health check-ins in order to continue covering a medication my physician has prescribed and is already managing.
I am not refusing treatment or support. I already have a treating physician, follow a medical plan, exercise regularly, and am actively engaged in improving my health. Requiring weekly coaching sessions and check ins as a condition of coverage is an unnecessary administrative burden that overrides the physician-patient relationship.
The scheduling also fails to accommodate many working professionals, with limited group session availability Monday through Thursday.
Programs like Vida should be offered as an optional resource, not a mandatory requirement to access physician-prescribed treatment.
UnitedHealthcare now requires me to participate in weekly Vida Health check-ins in order to continue covering a medication my physician has prescribed and is already managing.
I am not refusing treatment or support. I already have a treating physician, follow a medical plan, exercise regularly, and am actively engaged in improving my health. Requiring weekly coaching sessions and check ins as a condition of coverage is an unnecessary administrative burden that overrides the physician-patient relationship.
The scheduling also fails to accommodate many working professionals, with limited group session availability Monday through Thursday.
Programs like Vida should be offered as an optional resource, not a mandatory requirement to access physician-prescribed treatment.
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Terrible
If you’re forced to go through them because of your insurance, do yourself a favor: save yourself the time and aggravation and just pay out of pocket. That’s what you’ll end up doing anyway. That’s the only reason they exist. It’s cheaper for insurance to pay them than it is for them to cover your medication.
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Waste of time and money
There are so many things annoying about this company/app—it was just as frustrating back when they were Omada. Some are small while some are more annoying, but overall it’s just a waste of my time.
1. The app happily pulls data from my phone but refuses to share anything back to Apple Health. So now I have a scale that only talks to the Vida app. Very useful.
2. I’ve been seeing my GP regularly since 2017 and already got my GLP-1 through her. Now, thanks to insurance, I have to go through this app too—adding an entirely unnecessary hoop. Why am I paying for my doctor and consulting a random nurse here just to get the same prescription?
3. Messaging is a mess. Every reply comes from a different person, usually with a canned response. It took 13 different people to handle a simple refill.
4. I’ve been on this medication for years, yet every week I’m asked the same side-effect questions. It’s redundant, especially since I already check in with my doctor every few months.
Overall, the whole experience feels repetitive, disconnected, and unnecessarily complicated.
1. The app happily pulls data from my phone but refuses to share anything back to Apple Health. So now I have a scale that only talks to the Vida app. Very useful.
2. I’ve been seeing my GP regularly since 2017 and already got my GLP-1 through her. Now, thanks to insurance, I have to go through this app too—adding an entirely unnecessary hoop. Why am I paying for my doctor and consulting a random nurse here just to get the same prescription?
3. Messaging is a mess. Every reply comes from a different person, usually with a canned response. It took 13 different people to handle a simple refill.
4. I’ve been on this medication for years, yet every week I’m asked the same side-effect questions. It’s redundant, especially since I already check in with my doctor every few months.
Overall, the whole experience feels repetitive, disconnected, and unnecessarily complicated.
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