MF SCAM!!!
I am beyond mad mad is not even the word I downloaded the app January 2 2024 and I immediately canceled and you guys go charging my card and took money out not to mention that every time I called it was say nation wide outrage I reported you guys as a scam and now the phone doesn’t even ring SCAM SCAM SCAM FRAUD FRAUD FRAUD!!!!!!!!!!! FYI ONLY REASON WHY I GIVE ONE STAR IS BECAUSE IT WOULD NOT LET ME GIVE ZERO STARS!!!!!!!!!
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Services not rendered
After their little email about their contracts going array. The services don’t work and I still got charged my 69.99 for a monthly. I’m sorry but you shouldn’t be charging customers for services they can’t even use.
Don’t Waste Your Money!
I never write reviews but this is the worst purchase I’ve ever made. If this review keeps even one person from wasting their money I will consider it worth writing. First they offer a free week trial and say they will notify you before they start charging you, well that didn’t happen. Second your first month is supposed to be $20 no matter what plan you choose, so I went with the plus and got charged the full $69.99 again with no notification. Third I’ve tried contacting support by calling (3 times) and then put in a ticket through the support page with no response. Please don’t waste your money, there’s a reason they only have 2.5 stars and I don’t understand how they even have that.
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Couldn’t watch
Crashed and logged me out constantly. The entire time I couldn’t use the guide so I never knew what was live. I had 2 days left of my account and it logged me out and wouldn’t let me back on.
Worthless garbage
This service was a waste of money even at the $20 promotional rate. The UI is terrible and most of the time the service doesn’t even work anyway. Meaning that anytime I try to watch something, no matter what it is or what device I’m on, it won’t play.
Vidgo App
I purchased this service a little over a week and have not been able to watch at all at this point I would like a refund can’t watch support does not respond I don’t recommend this app please keep shopping this app has poor customer service and support.
Vizio Update Issues
Ever since I updated my Vizio tv Saturday I can’t open any of my favorite shows like Fox & Friends. Please help!
Doesn’t work
App is GARBAGE!! Worked for a day on both my cellphone and Smart Tv!! Will be canceling my subscription! Glad I had half off for the first month! Gonna go back to SlingTV!! The only streaming company that I haven’t had any kind of issues with, other than price for service!!
This app no good , I bought it and never got it service I lost my money
No good
Worst App ever, poor customer service
App crashes on all platforms! Customer service is non-existent. Don’t waste you time on this app platform!
Terrible
Do not get if you plan on using for sports. Absolutely terrible hasn’t worked two of three weeks
I change my mind
Service has been out two days? People like their college football. Are you going to be working for the NFL tomorrow?
Not even worth the 20 bucks for the first month
I work nights and sometimes I have time to watch a football game. They had the game I wanted to watch so I pay 20 bucks and watch the game. The next week I try and watch another game. Nothing but a black screen. I try restarting my device, nothing, I uninstall and reinstall the app nothing, I uninstall the app restart my device again nothing. I tried a second device nothing. What a ripoff fix your stuff or go out of business because the way your app works you are just scammers.
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Top tier pricing, bottom tier service. Needs work!!
Thankfully, I only did the $20 monthly trial and do not commit to a more expensive plan. I have had issue after issue with this service. The app frequently glitches, lags, unexpectedly closes, signs me out, etc. The mobile app does the same. The channel lineup is pretty good, but the user interface is awful and the development of the platform needs a lot of attention. Vidgo wants to charge top tier prices with bottom tier prices.
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Garbage
Video quality is bad, lags, crashes often, and is not easy to navigate. Spend the money on You Tube tv, Direct Tv, or anything else. Otherwise you are going to spend more time frustrated than watching your preferred programming.
ZERO stars - Don’t bother
This is the most horrible streaming service app ever (AppleTV). It is super buggy, quits constantly, sometimes making you re-login. I used for 45 minutes and had it quit 5 times. Streaming picture is super low res most of the time (and no, It’s not my bandwidth problem). You can’t get the closed captions to turn off, and when you try it won’t get rid of the guide menus all over the screen. And they say they’ve been in business for 5 years? I don’t see how.
Called customer service only to have the call drop three times, and to be told they are having technical problems with their computers (no kidding). And after 1 hour of using their service, will not issue a refund.
RIDICULOUSLY horrible company.
Called customer service only to have the call drop three times, and to be told they are having technical problems with their computers (no kidding). And after 1 hour of using their service, will not issue a refund.
RIDICULOUSLY horrible company.
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Do Not waste your money or time
Worst app I ever tried, for tv coverage, and I have tried them all. Picture is poor, couldn't log in..... Just Don't!
App Review
Many reviews talk about the service itself. This was an alternative service I decided to try that streamed a niche channel at a lower cost to other services. I knew going in what channels were missing. I am disappointed in the video quality. What I really want to talk about is the app itself, it is an early beta at best. QR code for logging in didn’t work, app crashed when trying to stream a channel. Forced to log in via email/password in the app. Channels are slow to start streaming with varying video quality over a fiber connection where other services have no issues. The guide hangs on a blank screen for up to 30 seconds before loading, that’s a fail. Same with other menus like movies and shows. The final complaint is the prominent logout option in the top right corner. Navigating with Apple TV remote touchpad is bad enough but invariably I end up clicking logout by mistake. Follow other apps and bury that in a submenu.
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Not a review guy
But seeing the complaints and issues for the low ratings is just well not what I have experienced. Yes the guide isn’t the best but you can still find the things you want to watch relatively easy and as far as customer service problems I had the 20 first month promo but was charged full price. Contacted them and instantly refunded the difference. Vidgo isn’t the best but it’s definitely better than the reviews it’s getting.
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Absolutely Terrible!
Decided to try this service. On the second day, the platform was fully down and not useable for over 15 hours. Once I was able to re-access the platform and sign in, I did so to cancel the service. Here’s a weird side note - to cancel the service, I was required to answer questions about my age, gender, and race. Why is this information needed???
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