Very bad experience.
I had to use the app for fellowship interview. I had technical difficulties while recording the video and when I refreshed the page I received the website message telling me that I completed the process which I didn’t. I contacted the technical support team which advised me to contact the program to reset the interview. Despite receiving multiple invitations to repeat the interview, every time I open the link it tells me that I completed this step which I didn’t.
I probably lost my opportunity with that program which was my first choice program. So disappointed and wouldn’t recommend at all. I lost very big career opportunity because of very bad application!
I probably lost my opportunity with that program which was my first choice program. So disappointed and wouldn’t recommend at all. I lost very big career opportunity because of very bad application!
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What a failure
Why would you not make the video recording ability run in a browser, instead of making people download an APP?? 😩 JFC
Garbage
Not sure why it’s even considered for interviews, error after error, sometimes the interviewer has a life, at what point does hours of troubleshooting, make a job not worth the trouble.
Not Great
I only used the app for an interview because the web browser would not allow me to flip to my front facing camera. I spent quite some time trying to figure that out (I consider myself pretty tech savvy at 25 years old) but it wouldn’t allow me to do it. No big deal, I’ll use the app.
The app was alright, other than the fact that it would freeze and you had to hard restart it to get out of an endless buffer wheel. This happened a couple times when I would push “stop recording” after I answered the question. When it happened, it wouldn’t save the answer but still counted as a take (I only got 3 takes per question). Interviewing is scary enough as it is for me. I have a lot of anxiety normally and the times the app stopped working were really frustrating because I really liked the takes I had that didn’t save. This is also annoying because the last thing I want to do when I’m interviewing is get frustrated and get put into a bad mood. Especially when you’re trying to impress.
Needless to say, not very pleased with the app/company, as it could have a direct impact on whether I get the job or not.
The app was alright, other than the fact that it would freeze and you had to hard restart it to get out of an endless buffer wheel. This happened a couple times when I would push “stop recording” after I answered the question. When it happened, it wouldn’t save the answer but still counted as a take (I only got 3 takes per question). Interviewing is scary enough as it is for me. I have a lot of anxiety normally and the times the app stopped working were really frustrating because I really liked the takes I had that didn’t save. This is also annoying because the last thing I want to do when I’m interviewing is get frustrated and get put into a bad mood. Especially when you’re trying to impress.
Needless to say, not very pleased with the app/company, as it could have a direct impact on whether I get the job or not.
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Good tech support, but an awful app
I recently was offered a job interview through this platform. It was an absolutely terrible experience. The interview was seven questions, each limited to a two minute response, and yet it took me almost three hours to complete the interview due to numerous technical problems. Frequently the app would crash or freeze and this would use up one of my limited attempts to answer questions; luckily the agency I was applying to had a policy of allowing resets in cases of technical problems, because on three separate occasions I encountered a problem so severe that I would not have been able to finish the interview process without getting the question reset by tech support. Tech support was helpful and polite...if you are forced to use this app, make sure to take screenshots of any error messages so you can provide them if tech support requests proof of errors. This process was so terrible that in the future I would consider withdrawing a job application rather than using this platform a second time. It would also make me reconsider whether I wanted a relationship with any company using this app for remote interviews...why a reputable agency would use a service like this?
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Garbage
Product is garbage and dos not work on I phones
Customer service is rude
Customer service is rude
Bugs?!
There’s an error where iOS users can’t see any buttons and videos won’t record. Having this back and forth with tech support isn’t helping my interview process. Thanks for making things difficult
Response from developer
Hello! We are sorry to hear about your technical difficulties with our app. The bug that was affecting your application has been fixed and this should not happen again. We apologize for any problems caused by this issue. Thank you for your feedback.
Neil Baumeister
quick background information. first worked. montgomery ward 1976-1997- 24 years, until close out business, Moved to Las Vegas, Job Helic meyers 1997-2000 Whse mag . close went out of business. 2000-2005 work for R T C Bus driver and trainer. Moved out of state. Return to Las Vegas. New job Global security, From 2007-2011 Change company to T S I security 2011-2014. Job duties too protect business and property,observe any problems. Be alert of your surroundings.observe people actions, But also blend in with people. Work full shift, Do all security duties. I enjoyed my work. one follow up I’am proud of. I have never been late or absent all my years of employment responsibilities, Retired in 2014 . Did everything wanted to do. Now bored would like go back work for your security company, promise you will be satisfied,, Thank you , Neil Baumeister
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Thumbs down
This app really needs an updated. First it wouldn’t save my responses unless I used all three attempts. On one question I didn’t see the question until the third attempt to record. I had to keep closing the app and going back to the invitation email to reopen it. It was a really bad experience.
Response from developer
Hello! Thank you for your feedback. Unfortunately we were unable to find your application in our system. However, we have an Applicant Support team that is available 24/7. Should you encounter any issues with our app you can contact them at support@vidcruiter.com.
HORRIBLE APO
Good luck trying to interview well using this app. It froze and disappeared multiple times, making me wonder if the hiring agency got to see any of my responses at all.
Definitely DON’T expect a call back if you use this app to provide answers to your interview questions.
Definitely DON’T expect a call back if you use this app to provide answers to your interview questions.
Response from developer
Hello, We're sorry to hear that you had issues during your interview. If you would like help completing the interview, our support team is available 24/7 and will respond within 1 minute when you email support@vidcruiter.com. Since your review, we have also updated our app, so you shouldn’t experience the same issues with your device.
Absolutely Horrible!
This app is garbage! It had too many glitches, and I could not save my recorded responses. Thankfully, I was given an opportunity to rerecord my responses on a desktop.
Response from developer
Hello, We're sorry to hear that you had issues during your interview. If you would like help completing the interview, our support team is available 24/7 and will respond within 1 minute when you email support@vidcruiter.com. Since your review, we have also updated our app, so you shouldn’t experience the same issues with your device.
