Ui
Response from developer
Thank You for writing to us. Kindly provide your advice towards a better app experience by writing to appsupport@wbsedcl.in Our developer team will definitely look into those points.
Server not available
Response from developer
We regret the inconvenience you faced. The temporary service interruption was due to essential system upgradation, during which the app servers were offline. This was informed through links on the login page. The issue has now been resolved, and the latest version 2.1.1 of Vidyut Sahayogi is available. Please update from the App Store to access all features seamlessly. If you still face any issue, please email appsupport@wbsedcl.in with details and a screenshot. We hope you find the updated version working smoothly and would appreciate it if you could consider updating your review — it helps us improve and serve you better.
Pathetic
Response from developer
Thank you for your valuable feedback. We understand the issue you’re facing. Based on our observation, this problem seems to occur for offline prepaid consumers only. Kindly confirm if that applies to you. Our team is already working on an update to ensure that once offline prepaid consumers are logged in through the iOS app, no additional login will be required to access the dashboard and recharge sections. Thank You again and we appreciate your patience.
Superb App
Response from developer
Thank you so much for your kind words! Our design team has always focused on keeping the app simple, intuitive, and user-friendly while making sure all features are easily accessible. Your appreciation will truly make them proud and motivate us to keep improving.
Amazing User Interface
Response from developer
Thank you for your encouraging words! We're delighted that you appreciate the app's simplicity. Our team is dedicated to keeping it clean, functional, and easy to use.