Vital for connection with someone in decline
While there’s things I’d improve (wish the sound on the frame could go way up, wish I could upload photos more quickly), I can’t say enough about how important ViewClix has been to staying in touch with a parent in mental and physical decline. Mom is at the other end of the country in a nursing home, but I get to “pop in” and see her every day. I can tell if she’s having a good day or a bad one, I can touch base with caregivers, I can see if she’s out (for a meal or bingo), I can tell if anyone is paying attention to her. The last time I was visiting I told her I was leaving that day and she began to cry,.. until I said “but I’ll talk to you right here (pointing to the ViewClix) tomorrow.” That stopped her crying and she said “Oh! Okay!”
And she loves sitting and watching the photos.
Thank you, ViewClix.
And she loves sitting and watching the photos.
Thank you, ViewClix.
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Works great for people in nursing homes
They don’t have to click accept. You can just video call them. When they lose their phone all the time or forget to charge it. This can be used line a giant video chat. I never cared about sharing photos. Just use it for video calls. Make sure you remember and write down your password. You will need it
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Wow and 🤩 WOW
It’s basically like face timing. Now I can keep an eye on my mom in the nursing home and basically know what’s going at any time. I would’ve paid serious bucks for this so for approximately $250 it was a steal!
I was worried that I couldn’t make it work seeing that my mom is in a nursing home, but it worked right from the get-go with no problems!
I was worried that I couldn’t make it work seeing that my mom is in a nursing home, but it worked right from the get-go with no problems!
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Instant video calls!
Our senior loved one can't answer any type of phone anymore. We only use this device for video calls and now the group video calls. It's a maximum of 3 callers plus the frame. We already had a digital picture frame for them before this, so we still use that for looping pictures and video clips. Then this device for video calls only to reduce confusion.
Using the larger screen model. The external microphone has static if placed incorrectly or near other electronics. While placed correctly there's still feedback. But this is still an amazing solution! Love it.
Using the larger screen model. The external microphone has static if placed incorrectly or near other electronics. While placed correctly there's still feedback. But this is still an amazing solution! Love it.
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Amazing Way to Keep in Touch with a Loved One!
We have had no problems upload many pics to the ViewClix. We are able to keep in touch with video calls which was even more helpful during Covid. The memory care place has been very helpful with fixing things (see below) so that we can have a good visit.
The only issues have been user issues. Those with Alzheimer’s tend to derail all the things. She unplugs it or unplugs the mic and puts it elsewhere. Loses the remote.
An amazing products and so thankful we found it!
The only issues have been user issues. Those with Alzheimer’s tend to derail all the things. She unplugs it or unplugs the mic and puts it elsewhere. Loses the remote.
An amazing products and so thankful we found it!
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Not sure about this
Wont allow me to upload anymore pics, what gives.
Uploading pictures is a pain!
I am very tech savvy, but this app stinks! Not sure why you would have to select photos and then leave the app to upload them. I uploaded 5, but it’s not letting me add any more. Very frustrating!
App has stopped working
App used to work great, but now the ‘share picture’ button freezes the app every time, rendering it useless and impossible to upload new photos. Deleting and reinstalling the app doesn’t fix the issue
great to stay in touch with grandparents & seniors
we've had this set up for my nana for about a year now and it's been wonderful for her! she loves that she can get photos sent to her and appreciates the updates on our life. definitely recommend this!!!
Great way to stay in touch
I live this app, add pics for the slideshow and video calls are great way to check in on loved one!
App Issues
I have been using the Viewclix app without issues for 10 months. Suddenly last month it started disconnecting with a “poor connection” message. My setup hasn’t changed so it’s hard to believe that the issue is not with the app. I love the ease of use of the Viewclix for my elderly parents but getting disconnected 3 or 4 times during a short video chat is becoming very frustrating.
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Lifesaver
My mom had a stroke and had limited visual ability. She was unable to use her phone for Facebook, texts, calls, etc. Her stroke just happened to be around Covid and with her medical conditions, could not have visitors. This was a lifesaver to keep her connected to her family-kids, grandkids, great grandkids- all able to post pictures and call on a screen big enough for her to see. Highly recommend…
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My mother loves it
We bought the ViewClix for mom and she has completely enjoyed it. Especially loves that the grand kids can post pictures. Basically we have not had any big problems. When we first purchased it, we had to add 2 external speakers as the one on the back of the monitor were very poor. I call and talk to her every couple of days which she enjoys more than a phone call. For the family it is wor every penny.
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Not Xfinity Gateway compatible
We loved the ViewClix when it worked … but after 4 months, mom’s Xfinity modem was updated to dual track 2.4 and 5 GHz. I live 6.5 hours away, mom is no longer able to do anything tech - she has no computer or smartphone and has no one to help her with this.
Customer service has been great, but we just cannot get this to work, especially with my limited visits. And yes, I also tried to redirect the xfinity password, making it specific for the 2.4 GHz track. We are so disappointed.
Bottom-line, ViewClix needs to address this issue themselves and not expect their clients to fix it. And now, I definitely recommend not buying ViewClix until the problem is fixed, if you are a Comcast Xfinity customer with one of their modems.
Customer service has been great, but we just cannot get this to work, especially with my limited visits. And yes, I also tried to redirect the xfinity password, making it specific for the 2.4 GHz track. We are so disappointed.
Bottom-line, ViewClix needs to address this issue themselves and not expect their clients to fix it. And now, I definitely recommend not buying ViewClix until the problem is fixed, if you are a Comcast Xfinity customer with one of their modems.
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Photos seem broken
When I try to select pictures to share, the photos display briefly then disappear?! Seems buggy
It’s wonderful
My mom is in memory care and hasn’t used a phone for a couple of years. It wasn’t a concern while my dad was with her but, after his recent death there was no easy way of talking with her. I had to either visit in person or call one of the staff and ask if they could take their phone to my mom so I could talk with her.
I knew I needed something super simple. Even something like a Grandpad with auto answer would be to much. I consider an Amazon Echo Show, but liked the simplicity of ViewClix.
Set up was very easy. I did get her her own on WiFi at $35 a month, because I didn’t want any bandwidth issues that could cause confusion for mom.
I love that people on her share list can up-load photos and add a caption. Having the photos is something I can tell she really enjoys.
I can’t say enough about what a wonderful tool this has been for us. If you have someone where having a photo frame and a simple auto answer video fits their abilities, this is perfect.
I knew I needed something super simple. Even something like a Grandpad with auto answer would be to much. I consider an Amazon Echo Show, but liked the simplicity of ViewClix.
Set up was very easy. I did get her her own on WiFi at $35 a month, because I didn’t want any bandwidth issues that could cause confusion for mom.
I love that people on her share list can up-load photos and add a caption. Having the photos is something I can tell she really enjoys.
I can’t say enough about what a wonderful tool this has been for us. If you have someone where having a photo frame and a simple auto answer video fits their abilities, this is perfect.
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Horrible audio
Tried using and the scratchy audio on my end makes it impossible to hear. Great idea, worthless product. Maybe they should try actually getting the product to work before selling it and then trying to patch it
Good idea, very buggy
Photos show up only white and can’t select more than four. Bad overall experience
I hope it improves
The capability to share photos is a great idea but it’s not working. Need to debug this feature.
App is almost non-functional for iPhone
The ViewClix is a brilliant set up, but their app is lacking. I’m unable to load a single photo, save for immediately after I make a video call. App hasn’t been updated in over a year.
You get what you pay for. As it’s a one time purchase with no recurring monthly fee (nice!), the support is very lacking.
You get what you pay for. As it’s a one time purchase with no recurring monthly fee (nice!), the support is very lacking.
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