Anon
This might be the worst lens app I’ve ever seen. You can’t create an account, you can’t verify your phone or email or login or complete firmware updates. This is so poorly done.
Can’t log in
Trying to do firmware update on lenses. This app doesn’t send code to verify phone number or email addresses. Can’t u just let us download the firmware and we move it over to the lens like other manufacturers?
Try using cellular data instead of WiFi if you can’t log in or register
Also be advised, this app does NOT work on lenses with a USB-C connection. It is only for higher end lenses with Bluetooth!
Hopefully Viltrox will eventually update to a more compatible data server & offer descriptions in more languages besides Chinese. That could save some of us a lot of time and aggravation.
Hopefully Viltrox will eventually update to a more compatible data server & offer descriptions in more languages besides Chinese. That could save some of us a lot of time and aggravation.
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Viltrox App should be removed from App Store
Period!
Will not connect
Register process flawed. There’s no emailed code - just enter in any 4 digit number. But once you do this you will find it impossible to connect with your lens anyway. So don’t bother
Doesn’t work
No matter what I do on the Viltrox site. English please?
Bad company, broken app, broken lens.
For some reason they want you to make an account to update the firmware of the lens. The lens locks up the camera without the update. When you try to make an account they say they send you a code and you have to enter it to proceed. They never send you the code. Have tried multiple time. Bad company. Broken app. Broken lens.
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Doesn’t work
UPDATE
app now just hangs and doesn’t do anything
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Imagine building an app where the main feature doesn’t work. App won’t upgrade lens firmware.
app now just hangs and doesn’t do anything
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Imagine building an app where the main feature doesn’t work. App won’t upgrade lens firmware.
Unusable
The great screen rewrites the user to login or register. Tapping either option causes the app to hang.
Not working on iOS 26
The app just does not work on iOS 26
Verification?
Is it possible to give us a zero stars? It won’t even let me register to sign up, tells me to send a verification and it won’t send a verification. Makes it way too hard to try and just update a simple lens.
Viltrox
This needs to be addressed. Completely unacceptable that I can not create a simple account to update my lens!!!!
Doesn’t work
Doesn’t work
Can’t even create an account
Totally useless app it wouldn’t send me a verification code to create an account.
Impossible
Trying to create an account is impossible, you cannot get any further than your email/phone number. You need it verified. Not working.
Can’t even login
This app is terrible and makes it hard to recommend their lenses. They need to fix this ASAP.
Doesn’t work
Imagine building an app where the main feature doesn’t work. App won’t upgrade lens firmware.
The Worst App Ever
I’m unable to create an account to use the app. Tried logging in with Apple account as someone suggested but also failed. It should not be this difficult to use an app these days. Utterly frustrating experience. Conclusion: Stay away from Viltrox.
Completely Broken
You are required to make an account to use the app at all. The app is so broken that you cannot make an account (nor does making an account on their website have anything to do with the app). Broken.
Cannot register
The application does not send verification code so I cannot register.
