Very Bad app support and vehicle support
I purchased their vehicle VF6 and wanted to give 5 stars due to the well built app however ot seems VINFAST group themselves want to get the negative reviews and not improve at all. I even escalated to their LEADERSHIP team but they also turned DEAF ears. Request all to avoid trusting VINFAST GROUP in any case.
THAT’s the reason they FAILED in so many countries.
THAT’s the reason they FAILED in so many countries.
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Not able to see charging status in app
After software update in vinfast vf7 vehicle
Not able to see charging status at app
Kindly fix this
Not able to see charging status at app
Kindly fix this
Need to work on app
Operation alerts not working, Driving Statistic is showing wrong Distance then ODO metre, like my VF6 is run for 2218KM but in driving statics total is some where 2100 KM, since today morning driving statics is not showing any data
Error KYC verification pending, while updating wallet topup
Again same error after update -KYC verification pending on partner chargers . Solve this issue first pending since last one month. How can someone charge vehicle with this app if it is showing kyc verification pending while adding money to the wallet.
Not user friendly and no support
I bought VF-6 a few weeks ago. I could not register my car on the app. Nor did i get the required support. I have been struggling with this for several days now







