VinFast User Reviews

VinFast
VinFast
Vingroup Joint Stock Company (Vingroup JSC)

Top reviews

App needs improvements

1. Connection with car get lost many times.
2. Many functions like switching on AC, Charging History and other options too don’t work.
3. Charging start button is not given. Suppose electricity goes down while charging at home and when it comes you cannot start again from the app.

Very poor app

The app is very poor , the features don’t work at all , too many glitches, shows unavailable service all the time , overall very bad service

Server Error most of Times 😊

Need some improvement
server Error most of time….😊🙏🏼

Server error always show

Poor server connection

Need to upgrade and maintain

Very poor app . Nevr work properly . Have lots of glitch

Worst connectivity

The remote control features will not work at all

App is not working properly

Free charging not working

Provide screen give feedback about the App and Car

Provide screen give feedback about the App and Car. It will help get real customer feedback and improvements

App not working

App on phone not working

App is not connecting

App is not connecting to car and not giving real time datat

Stopped Responding

The app was working fine but has suddenly stopped receiving information from the car. I can’t track the battery charging position anymore

Poor App

Till Date it was showing some info, now after new update. Most things disappeared. Remote features gone(Even thought it never worked properly)
Car info not displayed. No battery info.

App was working fine until…

Since i bought the car i was pretty happy with the app and functionality (except no charging history) until recently where app cant control the car (lock/unlock) and just yesterday after updating app the car isnt being updated on the app. No idea whats going on sitting at home and how much has been charged etc. Needs improvement!
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App not working

The app not working after 21 st feb 26 , connection lost in find my vehicle & the software update is hang in the app download stop in 27 % more work to done by developer to smooth running of the App…

Poor app

Synchronisation issues, server error all the time. Very poor development. Not worthy at all.

Poor software

1 OTA update and application is bugged ….
Way to go in India

Reliable app and a lot of potential

The app is stable and gives control over the car and has stable basic functionality.
However I think, a few new features should be added:
1. Charging history
2. Navigation such that the maps can work without internet.
3. Digital trip meter that pairs with the car.

When charging it’s not showing in the app

- It’s there is software update but no information about any update the screen is empty. It’s not showing the software version.
- Vehicle is not connected with mobile sometimes
- Unable to confirm service schedule
-

Super Useful

The app is easy to use and convenient. Few improvements are awaited and looking forward for an even better app. Great and super useful.

App not working

The app is not able to connect to car.