v4.2.10 Fixes Registration Issue
The issue where registering your soft token with VIP Self Service Portal causes a 3101 error appears to be resolved. The iPad version of the app can now operate as well as the iPhone version does!
However, there is one thing I would like to ask as an enhancement; now that iPadOS 26 supports free-form application windows, it would be great if VIP Access for iPad can be made resizable to arbitrary sizes, even to sizes for the iPhone, so that you can use the app amongst others on your display(s) without consuming so much screen space. This allows the tool to continue to be useful without getting in the way of all your other work.
Thank you for the update!
However, there is one thing I would like to ask as an enhancement; now that iPadOS 26 supports free-form application windows, it would be great if VIP Access for iPad can be made resizable to arbitrary sizes, even to sizes for the iPhone, so that you can use the app amongst others on your display(s) without consuming so much screen space. This allows the tool to continue to be useful without getting in the way of all your other work.
Thank you for the update!
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Error 3101. Worst app, worst support
As others have pointed out, this app has not been compatible with an iPad for a while. Keeps throwing up error 3101. No way to get support from Broadcom. No apparent effort by the company to fix the error of such a critical app that controls one’s access to crucial apps.
3101 error is unfixable
Joshk52 is 100% right. The app does not work on the latest version of apple I-pad software. Broadcom does not answer email regarding this issue
Beyond frustrating
This app is required on an iPad if you’re trying to log into E*TRADE with two factor authentication. With a new iPad running iOS 26.2 you get an error of 3101. Deleting the app and reinstalling it multiple times does not solve the problem. The same app for an iPhone will install and seems to run OK, but the app icon disappears and turns into a black square. You need credentials to log onto the Broadcom website to get support. This unacceptable that support for this app is so poor. Apple won’t let me give 0 stars.
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Recent update broke it 1/9/26
App is broken for win11 and iPad. iPad saga to reach out to vip support email, however we have done this several times with no response
