Recommended
Great
Nice app
Is it really good idea to have an app where you can test the speed instead of phoning up?
Does not work
It can’t connect to my Hub 3. Help and troubleshooting are no help at all and ineffective. Looks like they are trying to force me to phone them. No point in this app existing if they are doing that.
Easy to use app
Very easy to use and beats logging into the web version.
Virgin Media Pods
I’ve just installed my new pod & as promised it was as simple as plugging it into the power supply.. 👍🏻
Bravo
This is the best thing that have ever happened to my household. My children are doing their chores, they are going to bed on time, perfect. !
Really like this app
The functionality and ease of use of this app are really good. As much as I get unhappy sometimes with their customer support I enjoy using this.
Useless
Always tells me what devices are connected but when I click on anything it can’t find my router
No point
No point
As bad as Virgin broadband
Great if it is working which it never is. A bit like Virgin broadband. Unreliable and frustrating
Not compatible with Hub5x
I recently changed to Virgin Media for my broadband connection at home, I received their latest router Hub5x with a WiFi pod. I read on virgin website the best way to position the WiFi pod was using the Virgin Media Connect to improve coverage. I downloaded the app and failed to connect to my hub. After several attempts to fix the issue and several calls to Virgin customer service, I discovered the app is not compatible with my router. Until they fix the issue, if they do, the app is completely useless, hence my one star review.
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Security
Excellent service on my security
Ben harris
No problem at all,works well for scrolling and online gaming.
Parental Control
Love being able to pause devices at the touch of a button.
Absolutely amazing
I can kick people off my wifi when they annoy me
Easy to manage the devices
Its very easy to manage the devices across the home.
Who and what are using my WiFi
Very useful for lots of reasons however extremely useful to see who or what is logged on to my system. Easy to use and best of all the price.
Excellent
Working great
Doesn’t work
Downloaded as I joined virgin but Everytime I try to connect it to my hub it constantly says can’t find your hub I’ve had the app on for over a week and it still says the same I’ve done everything google says and still nothing
Excellent App
Wow this is a very good and easygoing app to use, as i can get a good view of my Wi-Fi in all my rooms.
Rubbish
Been trying to login for about a mth now, no joy. Same with website. Dozens upon dozens of phone calls. It’s a global thing they tell me, what ever that means. Will be fixed in a week 😂
