Virgin Media Connect

Virgin Media Connect

by Virgin Media

20K ratings
135 reviews

Details

  • Released
  • Updated
  • June 8, 2015
  • December 2, 2025
Virgin Media Connect screenshot #1 for iPhone
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Virgin Media Connect screenshot #6 for iPhone
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About

Manage your home WiFi network with this app. Test speeds, pause individual device connections, reboot your router remotely, and create guest networks. Get quick help with FAQs and installation guides.

WiFi home scan for speed tests
Manage and order WiFi Pods
Pause WiFi for individual devices
Remote Hub reboot
Share WiFi via QR code
Create guest WiFi networks
Manage Hub settings
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What's New in Virgin Media Connect

13.5.4

December 2, 2025

Thank you for choosing the Virgin Media Connect app! Here's what's new in this version: • Improved performance of the Pause/unpause devices feature • Accessibility improvements for people with impairments or who use assistive technologies • Bug fixes and stability improvements We're working hard to bring more improvements to the Connect app, so we hope these tweaks offer a smoother, more intuitive experience.

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User reviews

Mr smith

Broadband

Rubbish

Over the last six weeks my WiFi has been up and down. The service has been terrible but you can’t contact vm and tell them.
The app and the other one you have are useless half the time they can’t pick up the WiFi pods or the router.
The whole set up has been come unreliable and customer services are non existent.
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Really good

Couldn’t ask for better

Slow

Slow to respond. Rarely loads.

Can’t delete old items

Old tech no longer connected cannot ever be deleted from the list and just sits there in the clutter of everyone else who has been allowed on your internet over the years. Surely this is an easy fix to help manage devices allowed on network.

Developer apps

FAQ

What devices is Virgin Media Connect compatible with?

Virgin Media Connect requires a device running iOS 15.5 or above. The app is designed for Apple devices.

How do I check my WiFi speed with Virgin Media Connect?

You can run a super-intelligent WiFi home scan within the app to test speeds all around your home. This feature helps identify any potential speed issues.

Can I pause WiFi for specific devices using Virgin Media Connect?

Yes, you can pause WiFi for individual devices, which is useful for managing screen time for children. However, there are currently some issues with this feature on the Hub 5x.

How can I share my WiFi with guests using Virgin Media Connect?

Virgin Media Connect allows you to share your WiFi with guests via a QR code. You can also create a separate guest WiFi network for visitors.

Does Virgin Media Connect offer support for accessibility features?

While some accessibility features may not be fully ready, the developers are working to make all services, including Virgin Media Connect, accessible for people with impairments or who use assistive technology.

How often is Virgin Media Connect updated?

The latest version of Virgin Media Connect is 13.5.4, and it was last updated on December 2, 2025. Updates are released regularly to improve functionality and fix issues.

What are the main benefits of using Virgin Media Connect?

Users appreciate the ability to control their WiFi from their sofa, test speeds, manage devices, and get quick access to help through FAQs and community forums.

Can I order WiFi Pods through Virgin Media Connect?

Yes, you can view, manage, and even order WiFi Pods through the Virgin Media Connect app. Please note that monthly charges may apply for ordering these pods.