1. Home
  2. 🔧 Utilities
  3. Virgin Media Connect
Virgin Media Connect

Virgin Media Connect

by Virgin Media

20K ratings
147 reviews

Details

  • Released
  • Updated
  • June 8, 2015
  • December 2, 2025

Developer

Virgin Media
✨Promote your app ✨
Virgin Media Connect screenshot #1 for iPhone
Virgin Media Connect screenshot #2 for iPhone
Virgin Media Connect screenshot #3 for iPhone
Virgin Media Connect screenshot #4 for iPhone
Virgin Media Connect screenshot #5 for iPhone
Virgin Media Connect screenshot #6 for iPhone
iphone
ipad
⭐147
Reviews↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your home WiFi network with this app. Test speeds, pause individual device connections, reboot your router remotely, and create guest networks. Get quick help with FAQs and installation guides.

✓WiFi home scan for speed tests
✓Manage and order WiFi Pods
✓Pause WiFi for individual devices
✓Remote Hub reboot
✓Share WiFi via QR code
✓Create guest WiFi networks
✓Manage Hub settings
Show original description

What's New in Virgin Media Connect

13.5.4

December 2, 2025

Thank you for choosing the Virgin Media Connect app! Here's what's new in this version: • Improved performance of the Pause/unpause devices feature • Accessibility improvements for people with impairments or who use assistive technologies • Bug fixes and stability improvements We're working hard to bring more improvements to the Connect app, so we hope these tweaks offer a smoother, more intuitive experience.

More

User reviews

Most RecentHighest RatedLowest Rated

Disappointed

This apps is supposed to help when we have a connection problem but when it happens, the apps doesn’t work…and there is no possibility to talk to someone form Virgin. I’m very disappointed by the service
Reva72Reva72

Great service

Does what you need it to
putademadreputademadre

Can’t connect

I don’t get why but I’ve downloaded the app and tried to log in. It then comes up saying sorry, we couldn’t connect you to the server. Try again in a moment. It’s done this since I got Virgin in my home which was over 2 weeks ago?
Uknown_0899Uknown_0899

Good service

Reliable not many problems always room for improvement
Lowey 57Lowey 57

The worst app ever

Never works. If I could give negative stars, I would. Always says “something went wrong at our end” but cannot fix itself. Followed all the guides and fix solutions. None of them work. Customer service can’t find solution either. Utterly useless app.
TokoroaTokoroa
See 142 more reviews

Developer apps

Virgin TV Control
Virgin TV Control

by Virgin Media

🎬 Entertainment

(1.4K)

My Virgin Media Account
My Virgin Media Account

Manage broadband, TV & mobile

🔧 Utilities

(88K)

Virgin Media Store
Virgin Media Store

by Virgin Media Limited

🎬 Entertainment

(71)

Virgin TV Go
Virgin TV Go

by Virgin Media

🎬 Entertainment

(7K)

Virgin Media O2 Events
Virgin Media O2 Events

by Virgin Media Limited

💼 Business
Free
See developer apps

FAQ

What devices is Virgin Media Connect compatible with?

Virgin Media Connect requires a device running iOS 15.5 or above. The app is designed for Apple devices.

How do I check my WiFi speed with Virgin Media Connect?

You can run a super-intelligent WiFi home scan within the app to test speeds all around your home. This feature helps identify any potential speed issues.

Can I pause WiFi for specific devices using Virgin Media Connect?

Yes, you can pause WiFi for individual devices, which is useful for managing screen time for children. However, there are currently some issues with this feature on the Hub 5x.

How can I share my WiFi with guests using Virgin Media Connect?

Virgin Media Connect allows you to share your WiFi with guests via a QR code. You can also create a separate guest WiFi network for visitors.

Does Virgin Media Connect offer support for accessibility features?

While some accessibility features may not be fully ready, the developers are working to make all services, including Virgin Media Connect, accessible for people with impairments or who use assistive technology.

How often is Virgin Media Connect updated?

The latest version of Virgin Media Connect is 13.5.4, and it was last updated on December 2, 2025. Updates are released regularly to improve functionality and fix issues.

What are the main benefits of using Virgin Media Connect?

Users appreciate the ability to control their WiFi from their sofa, test speeds, manage devices, and get quick access to help through FAQs and community forums.

Can I order WiFi Pods through Virgin Media Connect?

Yes, you can view, manage, and even order WiFi Pods through the Virgin Media Connect app. Please note that monthly charges may apply for ordering these pods.