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Virgin Media Connect

Virgin Media Connect

by Virgin Media

20K ratings
182 reviews

Details

Released
June 8, 2015
Updated
December 2, 2025

Developer

Virgin Media
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Virgin Media Connect screenshot #1 for iPhone
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Virgin Media Connect screenshot #6 for iPhone
iphone
ipad
⭐182
Reviews↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your home WiFi network with this app. Test speeds, pause individual device connections, reboot your router remotely, and create guest networks. Get quick help with FAQs and installation guides.

✓WiFi home scan for speed tests
✓Manage and order WiFi Pods
✓Pause WiFi for individual devices
✓Remote Hub reboot
✓Share WiFi via QR code
✓Create guest WiFi networks
✓Manage Hub settings
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What's New in Virgin Media Connect

13.5.4

December 2, 2025

Thank you for choosing the Virgin Media Connect app! Here's what's new in this version: • Improved performance of the Pause/unpause devices feature • Accessibility improvements for people with impairments or who use assistive technologies • Bug fixes and stability improvements We're working hard to bring more improvements to the Connect app, so we hope these tweaks offer a smoother, more intuitive experience.

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User reviews

Most RecentHighest RatedLowest Rated

Recommended

Great
FFam24!

Nice app

Is it really good idea to have an app where you can test the speed instead of phoning up?
Aangel1966*

Does not work

It can’t connect to my Hub 3. Help and troubleshooting are no help at all and ineffective. Looks like they are trying to force me to phone them. No point in this app existing if they are doing that.
Ooblong31

Easy to use app

Very easy to use and beats logging into the web version.
RHRupes H

Virgin Media Pods

I’ve just installed my new pod & as promised it was as simple as plugging it into the power supply.. 👍🏻
NBNot So Old Bob
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FAQ

What devices is Virgin Media Connect compatible with?

Virgin Media Connect requires a device running iOS 15.5 or above. The app is designed for Apple devices.

How do I check my WiFi speed with Virgin Media Connect?

You can run a super-intelligent WiFi home scan within the app to test speeds all around your home. This feature helps identify any potential speed issues.

Can I pause WiFi for specific devices using Virgin Media Connect?

Yes, you can pause WiFi for individual devices, which is useful for managing screen time for children. However, there are currently some issues with this feature on the Hub 5x.

How can I share my WiFi with guests using Virgin Media Connect?

Virgin Media Connect allows you to share your WiFi with guests via a QR code. You can also create a separate guest WiFi network for visitors.

Does Virgin Media Connect offer support for accessibility features?

While some accessibility features may not be fully ready, the developers are working to make all services, including Virgin Media Connect, accessible for people with impairments or who use assistive technology.

How often is Virgin Media Connect updated?

The latest version of Virgin Media Connect is 13.5.4, and it was last updated on December 2, 2025. Updates are released regularly to improve functionality and fix issues.

What are the main benefits of using Virgin Media Connect?

Users appreciate the ability to control their WiFi from their sofa, test speeds, manage devices, and get quick access to help through FAQs and community forums.

Can I order WiFi Pods through Virgin Media Connect?

Yes, you can view, manage, and even order WiFi Pods through the Virgin Media Connect app. Please note that monthly charges may apply for ordering these pods.