Doesn’t log in
It cannot connect to the server and therefore cannot log in. Useless
Poor App
I was told to install this App while talking to the support team but failed to even log in it failed my email / password combination but then would not let me go back to try again so I can only give it a 1 because there is no zero
It actually works
My remote control died and by using this app I'm able to operate my Tivobox using my mobile phone.Just make sure to sing in you use your email which is linked to your Virgin account and you will be able to operate your Tivobox using your phone
This doent work
This app doent work. If u sign in it says server error . Retry and resign
Have u ever used this app. If remote is misplaced u can’t do anything
Just frustrating
Have u ever used this app. If remote is misplaced u can’t do anything
Just frustrating
Doesn’t work - can’t get past login screen
Infinite loop back to sign in screen. Total rubbish.
App doesn’t work
Like everything to do with Virgin media this app does not work and constantly brings you back to server error
Don’t work
Does not work don’t waist you time ip17
Doesn’t connect
Its disappointing that the app fails to connect to my 360
Doesn’t even log you in
I think this app genuinely doesn’t work it keeps saying error when u sign in
Totally useless
Can’t even log in. Totally pointless and utterly useless app! Read your customers’ reviews Virgin!!!
Terrible app
This has got to be one of the worst apps produced. I have deleted
Doesn’t recognise Box
That’s it! You have to sign in to use it, and it just says ‘can’t find any compatible devices’, even though the Virgin box is on and within a few feet. Useless! And this isn’t an old box.
You can ‘Search for device compatibility’ but it only takes you to the Virgin website where they try and sell you a new TV package.
Pointless!
You can ‘Search for device compatibility’ but it only takes you to the Virgin website where they try and sell you a new TV package.
Pointless!
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Unreliable app.
Badly needs updating. Not loading properly. Used to be an efficient app, but now less than useless.
When r u going to fix the bad app?!
Reading the existing reviews I’m appalled. I upgraded my TV box to get the latest features and the old control app no longer works. So why is this app so bad? So disappointing when an upgrade turns out to be worse. I’ll have to just keep using my existing remote controls.
Virgin remote
Can’t even get into this app just tells me there’s a server error. What a waste of time
Does not work
Downloaded app went through the sign in process and all I get is server error.
Rubbish. Absolutely rubbish
You pay the supplier for the box and this terrible app is what they give you
Rubbish
Downloaded to try and control my tv with my phone, made me jump through hoops to get to the point of controller , then crashes … all that money and can’t make a simple app …
Useless
Tried it because 2 physical remotes were not working properly, turns out this does not even accept log in details even after verification. I wasted 15 minutes of my time and didn’t even get to see how this remote control looks.
I keep thinking why I am still with Virgin!
I keep thinking why I am still with Virgin!
Worse than rubbish
Just never seems to work