Impossible
How many times do you have to verify your email address. Each time I try to log in it goes back to verify Your email address. I gave up after 5 times.
W Clicker
The apps used to work fine for me showing all and only the programs I want to watch. Now it’s been upgraded it only shows programs by selecting individual channels. This is now a complete nightmare. WHY DON’T YOU PEOPLE LEAVE THINGS ALONE THAT WORK ?
Gone downhill
Not sure why but it’s not that great to use anymore… trying to record something for later on via the app just comes up with Oops a lot. Currently a waste of time!
Sep 2026.
Sep 2026.
Definitely not on the Go
Doesn’t allow you to download or watch anything away from the home !
Dark mode app icon
Still no dark mode app icon!
Never works
Terrible App full of bugs - says OOPS a lot!!
Not great
Tried to record a programme and it says it can’t do it because my box is not on when the box IS on and about four feet in front of me.
Start again
Terrible app you can’t login you cannot watch on the go…have a look at how other apps work and start a fresh…hint hint Netflix
Virgin TV NOT on the Go
App requires you to be connected to your home WiFi, which totally defeats the objective of being on the ‘Go’. Virgin, why on earth would anyone want to watch their TV through the Virgin tv go app over the TV that’s already in the house!?
Seriously the Product manager should be embarrassed.
If this is not the intended MVP, I’d seriously suggest changing the name. IE Remove GO.
Seriously the Product manager should be embarrassed.
If this is not the intended MVP, I’d seriously suggest changing the name. IE Remove GO.
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Rubbish
Been using tv go for years, mostly due to me travelling for work and it was handy, vpn on and go, boom. Now got the latest tv box. And it doesn’t work, nor does the remote control app. Yes they still charge more than the previous setup I had. Yet their app will not tell me my account can no longer use these apps, why NOT??
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Another disappointing Virgin Experience
I can stream on every other platform, including free ones bbc, itv etc. I try this one and it’s constantly going to circle spinning. Not even making it to buffering and stop / start. For a media company this is a very poor effort, but from comments it is par for the course
Truly awful
Constant sign in loop just keep typing email address when trying to sign in never get as far as giving password.
Rubbish
Complete rubbish don’t download if you want to use on the go as it will only let you watch stuff recorded if your on you home WiFi network…..
Completely pointless🫤🫤
Completely pointless🫤🫤
What’s the point?
Advertised as TV on the Go….couldn’t be further from the truth. Most things need to either be watched live, or you need to be connected to your home network to watch anything that’s been on already. Kind of defeats the whole point of it. If you miss the beginning, you can’t start watching from beginning like other TV channel suppliers apps and lots of channels you have to log into a different site to watch (such as SkySports). Could be so much better…if Virgin were to just put some thought and effort into it. Overall, disappointing and not worth downloading.
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Awful
If I could give it zero stars I would. What’s the point of calling the app Virgin Media GO if you can’t GO anywhere. Absolutely sick of getting the “sorry-we can’t play this at the moment” on everything I’ve recorded or the can only play on tv error. It’s honestly useless unless you’re watching a programme live
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Back page arrow under iOS three dots
The back page arrow is under the iOS three dots and can not be accessed when using. Virgin please address.
Utterly pointless
With the old Virgin TiVo boxes I could set the box to record remotely whenever I wanted/needed to. With the new boxes all you get when you try to record something is a message telling you the box is asleep and so you can’t set it to record until the box is awake. If I was by the box to wake it up I wouldn’t need to set it remotely in the first place, would I, so what exactly is the point of this app given that watching tv back (when that works, guess what, the box has to be on then too) can be managed by any other number of apps?
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Why low rating?
Don’t get why the rating is only 3 star it does everything it’s suppose to do and can watch live tv and movies from anywhere. What else do you want it to do???
Unable to play
Virgin Tv Go is one of my favourite entertainment apps but recently I put it on my iPad and it’s been weird when I try to play something it says not available but if you click on and of it continuously it does work I just don’t know how to fix it. I don’t think it’s my iPad but ….
Terrible
Trying to watch World Cup games when not at home. Problems signing in the when you finally get into the app they want you to download iplayer and stv player. No point in this app then is there?