This service allows Visa cardholders to digitally push an emergency replacement card into their Apple Pay wallet. It's part of a global customer assistance program offering 24/7 support for cardholders needing urgent services like cash disbursement or card replacement.
23.11.02
April 15, 2024
We are always making changes and improvements to this app. Make sure to update to the latest version. Here are our latest changes: • User experience updates, compliance enhancements and defect fixes
MoreYou can request emergency assistance by contacting Visa's Global Customer Assistance (GCAS) directly via phone, email, or chat on visa.com. They will guide you through the process of digitally pushing your emergency Visa replacement card into your Apple Pay wallet.
Visa's Global Customer Assistance Services (GCAS) include Lost and Stolen Card reporting, Emergency Card Replacement, Emergency Cash Disbursement, Cardholder Inquiry Services, and Exception File Updates. These services are available 24/7 globally.
Card replacement can be expedited and typically delivered within 24-72 hours of approval by the issuer. Emergency cash disbursement is available within 2 hours.
Visa takes significant measures to prevent fraud. Lost and stolen Visa cards are blocked within 30 minutes. If the full card number is not available, the call is transferred to the cardholder’s issuer.
Visa's contact centers are staffed with agents fluent in a multitude of languages, including English, French, Spanish, Portuguese, German, Italian, Arabic, Japanese, Mandarin, Cantonese, Korean, and Russian, among others.
Visa Digital Emergency Card is supported on iPhone and iPod devices. It allows you to digitally push your emergency Visa replacement card into your Apple Pay wallet.
The latest version of Visa Digital Emergency Card is 23.11.02, and it was last updated on April 15, 2024. This indicates regular updates to maintain functionality and security.
Visa Digital Emergency Card has an age rating of 4+. This means it is considered suitable for most users, including children, with minimal content concerns.
