Visible Reviews: Is It Legit?

Customer Experience

Positive experience88.9% of reviews
Neutral4.0% of reviews
Negative experience7.1% of reviews

~ Based on 1,150 written reviews from the US App Store.

What users say about Visible

Is Visible Safe?

Visible: Pacing for illness appears safe based on user ratings. AppsHunter Safety Score for Visible is 95/100.

This assessment is based on 3,691 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 3,657 App Store ratings for Visible.

Is Visible Legit?

Visible: Pacing for illness appears to be a legitimate app. AppsHunter Legitimacy Score for Visible is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Game changer!

Shows what puts you in “exertion” in real time and alerts you (if you choose to be alerted) so you can avoid PENE/PEM. Tracks multiple systems. If you have an “invisible” illness, it’s nice to see the real time readings, clear as day. NO! It’s not in my head! Doctors can see right off that you have a very real physical manifestation of your illness! And just maybe they’ll believe you…
Smooth app, not glitchy. Can be worn on wrist OR upper arm - comfortable. Quick to update daily notes. Clear, easy to use, good data. I’ve been using the app daily. Love it.
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Can’t BYOD

I’d love to be able to demo the app with my new apple watch which has continuous monitoring! Until then I’m not going to wear a second contraption. Let me know when this changes and if the system works I’ll throw money at you!

Thank you for reminding me

I’ve had the band for a little over a month now. I have Multiple Sclerosis. Honestly, this has helped me so much. I appreciate the reminders to rest once I’ve met a certain threshold. It gives hard data that demonstrates how much energy I’ve expended and what I have left for the day. It’s the spoon theory come to life. The company truly cares about their product and I appreciate the way they listen to feedback.
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Got some control back!

I love this app! With all the updated features I’ve found this to be extremely helpful to my managing my energy. It has allowed me to see information that helped me identify what activities are causing me personally more energy drain than others. And now knowing where I’m at with my energy on a given day allows me to schedule things better accordingly. My crashes are much less and it has taught me not to be so hard on myself if I can’t get everything I want done on a given day and it’s ok to slow down!! It was really hard at first to make those changes but I can now see how much downtime I’ve avoided by pacing myself. This app keeps me on track. I highly recommend to anyone struggling with learning how to pace. It really has made a significant difference for me.
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Invaluable App

Seeing where my energy is spent, how much is spent, and the warnings when I’ve been in the Exertion zone for a certain period of time have been invaluable. Plus knowing my PacePoints to finally have a number to know how much energy I can spend each day without potentially causing a flare is amazing. This is an amazing app for those with chronic, energy-limiting illnesses.
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Apple health sync

Absolutely love my band and wear it religiously. I really appreciate the objective validation for how I’m “subjectively” feeling it helps me listen to my body better and I have found occurrences of myself unnecessarily stressing/rushing through life happening soooo much less frequently. 4 stars because I wish it synced with my apple health so I didn’t have to wear multiple bands to track my sleep. Im curious why they chose not to give sync with health apps an option
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Transformational

This thing has changed my whole outlook on pacing, while at the same time given me concrete numbers to point to when I have a flare. It’s brilliant & I’m still wrapping my mind around how transformational it is for those of us with invisible illness.

MUST Buy their wearable

Would have loved to try it. Already own wearables. I had such hope for this too.

Patients: this is a predatory app

I deleted my paid account, this app is exploiting people with chronic illnesses. If you have POTS do not use this app. If you have MCAS absolutely do not use this app. If you have ME, this app can pose a danger to your health or any possibility of remission/recovery. Go buy a Garmin or an Apple Watch or a Myfit band, all will give you much better data and cost less. BEWARE OF PREDATORY APPS LIKE VISIBLE.
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Started amazing - 2 months in inaccurate data - trying everything but replacing product.

I have loved this visible bracelet but it has had many glitches including the battery plunging. Talked with Nessie in customer service and have rebooted restarted reset let drain cut off - every single thing possible for the battery to work properly and inaccurate data. It’s like they do not want to admit this bracelet is faulty and lets drag it out in hopes she gives up. I need this bracelet to track my HR and when and why because I have POTS. This was supposed to show the Drs evidence of what is going on and when and why but here I am 5 days before my 2.5 hr drive apt and the band is once again not keeping an accurate HR so the pace points ate off as is everything else. But we are in the middle of another battery reset and watch by draining and timing to 10%. The bracelet has been amazing until things started acting up but it’s like they do not want to exchange. I am very frustrated at this point as this is not good customer service. If they replace my band things would be different. I don’t want a refund as I would like to continue in hopes maybe this is just a faulty one. We will see what happens. I gave 2 stars due to when working properly it’s great but when not working right it’s just another inaccurate fit-bit.
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Misleading and Faulty

At the beginning of my Visible journey the band and app worked great. Six months in the first band broke the magnet for the charger popped out. Support was slow to respond but eventually sent a replacement. Two months later the band no longer connects to the app. Contacted support and was met with multiple rounds of AI bot responses. Currently going on 23 days without a resolution after contacting support. The Visible company products focus on the chronically ill and the disabled community. When Visible continues to ignore the customer’s concerns the customer becomes invisible. Dictating communication through an inaccessible platform the Visible app, the message becomes clear: Profits over functionality at the cost of the chronically ill/disabled customer. Still fighting for the $250 refund.
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Good but expensive

I really like the app and my band, I find it very useful and have always gotten great customer support! But I struggle to consider it an “accessible product” due to its high price tag. Especially since it’s made specifically for the chronically ill/disabled community, a community that has more people who can’t work than can.
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Soooo helpful

I find this device and app to be incredibly useful and helpful in regulating my ups and downs and overall health! I’ve had it for almost a year and can’t imagine life without it. It is very helpful in letting me know when I need to rest because of ME/CFS vs when I need to take POTS meds. It gives me real time data that allows me to make important decisions about my health. It’s kept my crashes to a minimum and has become a great tool in managing my health.
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Need better reports

I need better reports from the data being collected everyday. The only report offered in the app doesn’t tell me much. As a PCP, I would love to be able to recommend this to a patient who wanted to tract symptoms and severity over time so please add that if you can!

However, Visible is great for pacing and knowing when I am in my exertion zone and need to rest for a bit which is very important to me as a person with POTS/dysautonomia. This is what keeps me as a subscriber with no plans to change!
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Dysautonomia, long covid, HEDS

I now know when to ask for help and have physical data I can show doctors. Often, I feel I’m “making it up”. I know if I pushed myself, I’d feel terrible. However, I didn’t fully understand where that limit was. I’d just push and push…until I crashed. Now I have something that tells me what activities are more effort, when I should think about resting, and how my sleep was. As I go through, I’m leaving feedback for what could be helpful in the future! I don’t know if there’s an ECG feature, but I think that would be paramount to a lot of us. I’m in love the 24/7 heart rate because my Apple Watch could never! My heart rate is so finicking it was almost impossible to catch the right heart rate at the right time, with this I FINALLY CAN.
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A wonderful tool

I had no idea just how bad my tachycardia was until I wore Visible. I understand now that I need help managing it. Now I know why I feel so very tired all the time.

Good App but Missing Value

I like the concept of tracking. I don’t understand why there are no iOS lock screen widgets and there is only one type and size home screen widget. There is no Apple Watch integration, nothing you can glance at your wrist to reassess your activity. The brand has grown from 1M to 10M revenue by $20 monthly subscriptions (again where is the value?) and still has not integrated sleep tracking, but it is in the works. I came back after two years to see if thing had gotten any better and while I do think it is a beneficial device and service, I believe a lower price point or more features being included would make this make more sense for me and many others. The company has a position for a director for 120-150k/year yet I’m still getting “start up” vibes from the app itself.
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Needs additional features

I would benefit greatly if the visible app worked with Apple health, Apple Watch (continuous alerts in exertion) and allows data export for my own analysis. I have to use the tachymon app with my Apple Watch to alert me when I’m overdoing it. I am a very active person and pacing is especially hard for me as I tend to push through the symptoms to complete a task. I would also like to see what activity tags are costing me the most points over time.

I am very happy with comfort, pacing recommendations, tracking and battery life.
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Good but expensive

I really like the app and my band, I find it very useful and have always gotten great customer support! But I struggle to consider it an “accessible product” due to its high price tag.

Life changer

Paving using the band and app have changed my life from the do everything to then do nothing in crash. I now pace myself much better