Visible User Reviews

Customer Experience

Positive experience89.4% of reviews
Neutral4.1% of reviews
Negative experience6.5% of reviews

~ Based on 1,122 written reviews from the US App Store.

What users say

Is Visible Safe?

Visible: Pacing for illness appears safe based on user ratings. AppsHunter Safety Score for Visible is 96/100.

This assessment is based on 3,535 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 3,535 App Store ratings for Visible.

Is Visible Legit?

Visible: Pacing for illness appears to be a legitimate app. AppsHunter Legitimacy Score for Visible is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good

The app is mostly good but having to sit still to do a morning check in isn’t always practical and it takes so long

Really good

I’ve been using it for about 4 months and it’s really good definitely worth the money helped me to feel more controlled with my health, I haven’t found many differences between the free version and the subscription and my only critique is that I wish it would vibrate when you gone over your exertion limit instead of a notification.
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Validation

Visible is an essential part of my medical routine. If you’re honest and as consistent as possible you will find that Visible is a great tool in your health kit. Quick daily recording gives you an easy to use record of how you have actually been feeling over time. Simple to record and simple to export you can share a snapshot in time of exactly how you have been not how you think, maybe, it has been.
Some days it is also just what I need. My Visible daily morning score is the honest validation I need to convince me that maybe I have been pushing myself to hard and it is okay to lay back down.
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Love love love

I recently got diagnosed with EDS and POTS, and I wanted to understand my health and symptom patterns better. I saw the visible ad on Instagram and at first was a little skeptical and nervous to get it. But it is definitely worth the money if you are looking for better understanding and pacing for your chronic illness!
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Love this app

I got it a while ago but in the last few days I’ve been trying to take advantage of all its features and I think it’s helping me be more mindful of pacing and coming up with strategies to keep my heart rate lower when doing activities.

Extremely Helpful

I’m in the process of getting evaluated for SVT and POTS. This has helped me realize and be mindful of all the energy I’m spending so I know where I need to pull back a little. It’s also given me information to show ER staff when I’ve had to go to the ER and to show my primary care and cardiologist. I also really appreciate the reminder to sit and rest because I tend to pace and clean when I’m stressed and obviously that’s not a helpful quality when you have health issues, so when I get the reminder, I sit down and let my heart rate go back down. Honestly this band has everything from monitoring symptoms to monitoring heart rate and seeing pace points and what activities like showering take from your overall pacing. So glad I made the decision to buy this!
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Battery drains after 24 hours

I specifically got this tracker because it monitors my disorders and the battery life is a week. But if the battery only lasts a day, and never gets worn because it's on a charger instead, what am I paying for?

Also, leaving this review because there is no easy findable way to contact the company.

Would be 5 stars except for

This would be a 5 star review except for the fact the symptom tracking only gives you four options. Basically everything is on a scale of one to four. As this is geared towards people in chronic illness/pain that is extremely limiting. I am at the point where on a traditional pain scale never at a zero or one, and I know enough about pain and limitations I will hardly ever say I am at a 10 and a 9 will be for when I need to go to the hospital. That really leaves 2-8 for my every day pain. Plenty of numbers to really be able to get detailed about where I am and try to track what gets me to that number. But with only four to choose from I will never be at a zero and I will leave the four for when I need to go to the hospital. Now I am left with basically a bad pain day or good pain day. A better night sleep or worse night sleep. They give you options where you can add symptoms and track them, but I never use that or the nightly check in because what is the point? When I contacted them they said it is to make it easier on the person who doesn’t feel well and I should use the word descriptions or numbers as ranges. So zero would be 0-2 and one would be 3-5 and two would be 6-8 and three would be 9-10. Anyone with a chronic illness/pain, especially a woman, will tell you they bring these graphs you can print from the app and you have many days throughout the month logged as zero the doctors will look at you like why are you here complaining? Look at all these zero pain days. I really felt dismissed and not listened to, like it really wasn’t that big of deal.

What this does really well is track my level of activity and I can see how much longer it takes me to recover than I originally thought. After so many decades of dealing with this I would rest to a certain point and get back up and keep going. This showed me I actually need to rest twice as long as I think in order to be able not to crash. I had a day where I overdid it for too long and this showed that even when I was sleeping I wasn’t recovering. I have had less crashes, or really bad days, even while being in worse pain, while adjusting in the moment to my activity levels since I have started using the band. That is the only reason I continue to use it and not return it. I would love to be able to use all these features but until they expand their tracking numbering system it is a waste of my energy and time.
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Pacing I can see

For over a decade, I have been struggling with balance. When I’m having a “good day” I want to do as much as possible to make up for the other days…knowing full well that I’ll end up sleeping for the next three days and still be exhausted for two more days after that. This helps me become aware and to limit how much I demand of my body. It alerts me to slow down and rest for a moment. I’ve only had this for about two weeks, but I haven’t had a three day crash out since I put it on. I still have slow days, but fewer and not fully laid out like a zombie on the couch. Life-changing for me!
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It helps

I didn’t have high expectations for this as I didn’t think my heartbeat would say much about my pain, but if I stay within my budget it is decreased significantly and I have actually accomplished more

Recent update

Since recent update I no longer have my colour code monthly maps. Previously it was much easier to view monthly trend on the monthly view. Now the month does not show the coloured circles ☹️☹️

Good but could add some things

It’s really good I just wish it would show me what my highest and lowest heart rate was for the day. And that it notified me when my heart rate got too low rather than just when it got too high.

Love Visible! Being patient with working out the kinks.

I’m not a fan of trackers or watches as they usually stress me out. However, I love how visible has helped me to be able to alert me when I’m going over my exertions budget. I’ve been able to show my family what my body is going through and how it aligns with my symptoms so I won’t gas light myself. I know it is new and it will take a while to work out some kinks and add new features. I hadn’t had a true POTS episode since I started wearing the visible band but I realized after I had an episode at work that my band was at 4% even though I had it on the charger the night before so it missed my episode to capture my heart rate and pace points. I was really bummed because I never got a notification to let me know the batter level was low or I somehow missed it. I get notifications throughout the day that my band has been disconnected during times I really need it to track. I can’t get the band any tighter to make contact and my battery is at l almost full charge. Im also hoping we can get an actual screen/watch feature so it can be multi use and see our HR on the watch as well. I’m excited to see what the new overnight feature does! I have a lot of issues at night as well. I had to buy a Visible compatible silicon band due to the scratchiness of the original band.
Thank you Visible members for making something that works for chronic illness and specifically POTS!
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Saved me from a crash!

I haven’t even had this app a full week and it already detected a bad day was coming, the day it was here it told me to be careful which I did making the day after so much easier all round! Only downside is the price of the wrist band tracker but I’m sure it’ll be so worth it when I can afford to get it! App is so easy to use and very quick too.
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Works great until band disconnects and won’t reconnect

Band hasn’t synced in 12 days, just keep being asked if I reset it or if I need someone to walk me through how to reset it. I’m sorry but it shouldn’t be this difficult to keep a monitor attached to the app. I now can’t even use the band or service I have spent my disability money on.

Upon speaking with ed- he only offered a refund when I have stated this saved my life earlier this month. They only offered someone to talk to you like you can’t read instructions, or a refund. So I am without now the monitor that was working the best for me.

Very disheartening
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Great for pacing

I have had less crashing out since getting the band. I do wish there was more information/ podcasts on chronic pain. I have CRPS and there is a large community of us that could be helped if there was more available with the band. Maybe also having pain scale in the morning and evening check-ins so that could be tracked without having to use several apps.
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Very useful app

I started using the free version not that long after getting long Covid a few years back. The free version is really useful in giving you morning stability score so you can at least get an idea of how out of balance you are and gauge how you need to pace. I started using the paid subscription with the polar 1 band but I did struggle to keep it charged. It was incredibly useful in that it shows you where you are exerting yourself or if your pulse is up. I’ve just upgraded to band 2.0 and find it easier for me to keep it charged and just trying the beta feature of using your overnight data for your stability score. This app has really helped me to pace better.
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Great app

This is a great app if you have invisible disabilities!

Life Saving - Literally

Learning about this app and the program behind it changed the way the world looked for me in an instant.

Having transparency in my pocket suddenly made LIFE accessible in a way I thought was lost. I forgot what everyday participation in society felt like, or what the world looked like outside my sickroom. But now, it’s just outside my front door again.

Actually using the app legit saved my life, and reminded me that it was not only possible to learn how life could still be lived, but it gave me the chance to remember why it was worth living.

As long as it’s still free and easy to access HR HRV & PacePoint detail at the 15 min incremental view, for the full user history, then I’ll still be an avid ambassador. As of now, my advocacy is even unpaid, because it’s THAT much of a good thing!

If your heart feels funky sometimes, or if your vision ever gets dark on standing, you might want to consider getting this for yourself. Obviously if you’re like me and have ever been reduced to living life horizontally, you’re hopefully just waiting for yours to arrive.

It genuinely gave me life back, and made safe, incrementally progressive recovery* an option.

(Recovery ≠ remission, but sometimes it can happen together. This is not a cure for your long term condition(s), but it’s a tool for working WITH natural capacity limits instead of against them for the purposes of regaining mobility. Your mileage may vary.)
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Fatigue moderator

This is a great tool if you have a new diagnosis and need help to manage your fatigue levels . It’s really helpful in educating me on my illness symptoms