Vision Helpdesk Reviews: Is It Legit?

Vision Helpdesk
Vision Helpdesk
JPK Software Solutions PRIVATE LIMITED

Is Vision Helpdesk Safe?

Not enough ratings yet to assess Vision Helpdesk.

Is Vision Helpdesk Legit?

Vision Helpdesk appears to be a legitimate app. AppsHunter Legitimacy Score for Vision Helpdesk is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fun app

Fun fact: Vision has a mobile app on iOS and Android. It includes fun features like:
• Crashing if you get your login credentials wrong
• Having a user interface that I’m certain the designer’s friends and family adore
• It has icons!
• Some of them are buttons, some of them aren’t. Fun!
• A back-swipe feature that works on some pages, but not others. You’ll never guess which is which!
• An elegant No data found message when going to the ticket queue
• A search function that is technically functional
• A client list, that only displays when you search for the client
• The ability to create new tickets
• Watch out though! There’s a great minigame where you have to chase the closing dialogue menus
• The mystery of the “St…” It means something! First person to figure it out wins!
• App settings! With options like “Username” and “Password”
• Does it log out and log back in? Does it actually change your username and password? You can find out!
• There’s even an Easter egg where once and a while, when you launch the app, it shows you the Vision logo! Indefinitely!
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Horrible

Garbage phone app, really need to step this up.

Slow!

Very slow loading - each page seems to pull data straight from my database, it could easily preload everything in an instant.

Also ticket view is horrible - it shows every detail under the sun as standard, but clicking to view the actual email from the client gives me an unformatted mess.

I really want to like this because the web based software seems really cool, but these days without a decent way to access on the go, it just won’t work for me.
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Crashing

Noticed it freezes when you go to note section of a ticket