Updated Wiped 3+ Years of Data — Lifetime Member Ignored by Support
I’ve been a paid Lifetime member since 2023. A recent app update logged me out, and after following the prompt to create a password, my entire travel history (all saved countries, cities, and maps) was completely wiped. While "Restore Purchase" brought back my Lifetime status, my map remains 100% blank because the app created a duplicate profile that disconnected my original Apple ID data.
I submitted a support request on July 30th with full technical details (device, app version, user ID) and sent a follow-up on Monday. It has now been over 72 hours with zero response from support. Losing years of meticulously logged travel data due to a buggy update is bad enough, but complete radio silence for paying Lifetime members is unacceptable.
I will happily update this review once support responds and merges my original data, but until then, beware of losing your travel history with no customer support to fix it.
I submitted a support request on July 30th with full technical details (device, app version, user ID) and sent a follow-up on Monday. It has now been over 72 hours with zero response from support. Losing years of meticulously logged travel data due to a buggy update is bad enough, but complete radio silence for paying Lifetime members is unacceptable.
I will happily update this review once support responds and merges my original data, but until then, beware of losing your travel history with no customer support to fix it.
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US not included
So you can’t even list places from the US. Thats the entire reason I downloaded the app.
Great app
Is just what I was looking for! Easy to use and Free !!
Great app!
It helps me count my visited countries and is easy to use! Great in general! I have used already for years!
World app travel
Excellent app, great features, just love it!
