Vistara User Reviews

Customer Experience

Positive experience3.5% of reviews
Neutral7.0% of reviews
Negative experience89.5% of reviews

~ Based on 57 written reviews from the US App Store.

Is Vistara Safe?

Vistara - India's Best Airline does not appear safe based on available data. AppsHunter Safety Score for Vistara is 43/100.

This assessment is based on 57 user ratings, with an App Store average of 1.7/5.

Safety Analysis

12.3% of ratings point to a safe experience
5.3% of ratings suggest some concerns
82.5% of ratings point to a risky experience

~ Based on 57 App Store ratings for Vistara.

Is Vistara Legit?

Vistara - India's Best Airline is no longer available in the App Store. AppsHunter Legitimacy Score for Vistara is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Phone number crash

When booking the default country code for the phone number is +91. If you try and change the app crashes. Cannot book a flight because the phone number is a required field. I am not an Indian customer with an Indian phone number.

Unable to register properly.

When you try to put your country’s mobile number prefix in, the app just shuts down,
Hopeless.

Easily the worst airline app ive ever used

Constantly crashes, I couldn’t even make an account on my phone because entering my phone number crashes the app. Super slow. Doesn’t even save whatever flights you have so you constantly have to keep entering your PNR. Fire whoever made this app

Not works

This app waste of time not working

Crashes

Unable to get past the outbound date - crashes every time I try to enter Inbound!

Terrible experience

This app is so ridiculously buggy. Can’t get my account set up no matter what I do!! Frustrating!!

Rubbish app

This is one of the worst apps designed for an airline. It’s functionality is quite useless. Nothing much you can do other than book flights and manage the booking. Hell, you can’t even view your boarding pass. Horrible UX design, poor navigation and much of the times, requests simply return errors. And this is supposedly a full service airline. The entire app couldn’t have cost them more than $5000 to make. It’s a complete disgrace.
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Mr

The worst app ever. Totally imcprehensive. No way you get a boarding pass. The only reason to use the app. Otherwise why bother

My rating is 0

Pathetic

I heard some good things about Vistara airlines but this app is beyond useless. It's as if they found and intern to do it. When. You see things like this all you want to do is steer clear of the business.

Review is for App not Airline

First time using Vistara and pleasantly surprised with the everything on the flights. The app and website don’t match though. Even getting basics like activating account, checking in, user experience etc is shocking. Vistara really need to sort this out these basic elements of an operating a airline.
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Does not allow me to register - keeps saying incorrect email address

Does not allow me to register - keeps saying incorrect email address

Pricing Scam

This app is abhorrent.

Will Creasy during check out, and when you revisit the booking page the price has gone up.

Happened to me on four different occasions till I realised what was happening.

App is terrible

Pls copy with virgin Atlantic or British Airways
Bec everyone complaining

Very very Basic!! ☹️

The app is just a basic face of their web portal. I literally have to search my booking every single time to view it and it is annoying. The my booking feature should show my booking persistently with other options around it as this is a least requirement of an airline app. Please fix this app as many say the airline itself is quite decent and I agree with that.
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Terrible app - it's just a front-end for the website

This is truly abysmal. It not actually an app, it's literally just a front-end to the Vistara website. There's no actual all functionality and by using the app there's no additional functionality. You expect an app to have better features, otherwise why not just use the website?

Really appalling. It's a shame because the airline itself is decent.
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Very buggy

Got errors within the first 10 seconds of using this app, and the experience did not get any better. Very poor.

Pathetic

The App doesn’t remember anything. You need to login every time.

Useless app

Impossible to register on this app, it just crashes randomly.

Rubbish

Why you released an apps when it is not working???
You guys heard anything called “testing”.
Stop this time wasting useless apps ASAP

Worst plane I ever travel

Crow members are idiots they don’t understand anything . Vistara ruin my vacation to India ,Delhi