Cool app
Makes finding an appointment super easy!
Make sure to switch on the rewards in settings.
Make sure to switch on the rewards in settings.
Absolute nightmare to get reimbursed for the rewards
You have contact them every single time
Worthless
Impossible to reset password or use
Hard to search dates
Some recent change makes you find a location first and then check available dates which is backwards to me. As a donor , I want to search by available dates and locations. The currrent set up makes me have to find a convenient location, select it, confirm and then find it’s not available when I want to go. Can you fix this? It’s made finding locations and times so challenging I can’t do it in one sitting and I’ve gone longer than expected btwn donations.
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Broken 2FA
Can’t log in because 2FA code won’t validate
Worst App Ever
I have had to constantly change my password but it never resets. Somehow they had my birthdate correct but listed as a minor.
Called support numerous times and they have zero idea how to fix anything.
Worthless app.
Called support numerous times and they have zero idea how to fix anything.
Worthless app.
No user password prompt
The app does not prompt to fill in the user and password for log in. You can’t even copy/paste into the fields. As a regular donor You could stop the relentless phone calls and text messages to me if your app worked. I haven’t donated for about 8 months because of this failure.
Reliable
I actually love this app and it’s very helpful. I am able to easily make my appointments or cancel and remake the appointment. Furthermore, I can also access my reward points and is very easy to claim them.
App has never worked
I have tried this app multiple times since downloading about 6 or so months ago. Just tried again still doesn’t work. Only writing review because “support” link doesn’t work either. I verified my email and password on the .org website and even used all uppercase for email since for whatever reason my email appears that way in my profile. Previously it would lock out my account but now just says “invalid credentials”
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Can't search by date
I used to be a regular donor, but using the app is such a hassle that I've cut down on donations.
There is no way to sort or limit the search by date. And each drive listed doesn't show you the date. It show you the location and the hours, but not the actual day. If I want to donate soon I have to click on each drive to find out when it is. Having to click through four or five that are weeks or months out is frustrating. So I give up and keep my O neg for myself.
The Red Cross app in contrast always shows the date and both lets you set date ranges, sort by date, and always lists the date of the drive on the list (it doesn't in the map which is annoying).
There is no way to sort or limit the search by date. And each drive listed doesn't show you the date. It show you the location and the hours, but not the actual day. If I want to donate soon I have to click on each drive to find out when it is. Having to click through four or five that are weeks or months out is frustrating. So I give up and keep my O neg for myself.
The Red Cross app in contrast always shows the date and both lets you set date ranges, sort by date, and always lists the date of the drive on the list (it doesn't in the map which is annoying).
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App doesn’t work
I’ve tried to use this for a while, and there is always some component that doesn’t work. At first I could sign in but the appointment would never transfer to the donation center, so I’d show up to donate and they didn’t have my reservation. Then I’d try to do the waiver on line and that never worked. Now I can’t even log in to the app. Tried to reset the password and that didn’t even work. The app was always up to date, so that’s not the issue. I want to donate blood, but this app makes me want to go to another company. Please fix this app!
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App sucks
So far every update passwords do not auto populate you can’t copy and paste. Maybe one of these times they will get it right
Trash
This app is straight garbage. They should be ashamed of themselves.
Broken
What happened to your app? “Your Impact” info spills off the screen - unable to read it.
Unable to make an appointment. Search function has no date ranges. Distance filter is greyed out. Worthless. I’ll use the website.
Unable to make an appointment. Search function has no date ranges. Distance filter is greyed out. Worthless. I’ll use the website.
Never Updates
So it says there an update, but when I go to the App Store it never updates. It just keeps spinning. Using a iPad; haven’t tried the phone yet.
Terrible app
Basically useless. Donor can’t filter donation opportunities to when the individual is actually ELIGIBLE to donate, can’t see dates of blood drives, not sure what it even CAN do.
Broken
What happened to your app? “Your Impact” info spills off the screen - unable to read it.
Unable to make an appointment. Search function has no date ranges. Distance filter is greyed out. Worthless. I’ll use the website.
Unable to make an appointment. Search function has no date ranges. Distance filter is greyed out. Worthless. I’ll use the website.
Clunky
The app has never been all that great, with clearly very little thought given to usability. The new release is only slightly better, with one main problem being the usability of text boxes. Every time you tap into an empty box (for a promo code as an example), the keyboard slides up and covers the box you’re trying to type into, so the user cannot see what they’re typing, and there isn’t any way to drop the keyboard down to check. This also prevents the user from using copy/paste as an easier way to enter because once you get the cursor into the box, it’s hidden by the keyboard and one can’t tap again to get the “paste” option to appear. This is very basic app functionality that shouldn’t be missed so badly.
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App has become unusable
The app forced me to update. Now I can’t log in and the keyboard is stuck open. Let me know when the app works again and I’ll resume donations.
Won’t load on iPhone
App won’t load on my iPhone
