Keeps getting worse and worse
This app is basically unusable. The website isn’t much better. The MFA SUCKS!
I’d give it a -5⭐️ if I could.
I’d give it a -5⭐️ if I could.
Retired
Can’t get in
Horrible
The app rarely works when I first open it. I have to close out and reopen it 95% of the time so it’s not blurry. It barely works. Just use the website. This app doesn’t streamline anything and is useless.
One of the worst apps
This app almost never opens on the first try. If it is trying to open but looks fuzzy or out of focus it’s not going to open. You have to close it and try again which sometimes works but often takes several attempts. Navigation can be challenging with many dead ends where after you get to a certain page there’s no way back to the previous page and you have to close the app just to return. Some pages load with ridiculously minuscule text, like the “please wait while your page is loading” notification.
Show more
Functionality & Message center NEED attention & improvement
Generally speaking, I can accomplish what I need to however, it needs updating & serious improvements. I have never used the app once where I didn’t have some kind of issue. Most importantly, the entire messaging system (whether it has to do w/ the app or not) needs immediate attention. I ended up having to go into my providers office as I was completely out of my RX, had already stated in multiple messages that it was urgent & upon speaking reception I was informed nobody had even seen or acknowledged that a message was sent. That is a serious problem. I have never not once in my life been the person to demand attention & refuse to leave but had I not done that, I’d still be waiting for my RX to be sent to the pharmacy. This could have resulted in a relapse of my sobriety & that… is maddening. The messaging system has def been a problem for me before but this time broke my heart. I still cannot believe how it could have literally affected & possibly even cost me MY LIFE. Please improve the messaging system. This must be a priority & should be taken very seriously. Please.
Show more
