AuthentiCare 2.0

AuthentiCare 2.0

by First Data Government Solutions LP

1.1K ratings
152 reviews
Free

Details

  • Released
  • Updated
  • September 8, 2018
  • April 9, 2026

Features

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About

This HIPAA-compliant solution streamlines electronic visit verification for home healthcare agencies. It verifies worker identity, location, and service details, offering real-time monitoring from authorization to payment. The app automates claim creation and manages worker information to ensure appropriate care delivery.

Electronic visit verification
Worker identity and location verification
Real-time activity monitoring
Automated medical claim creation
Worker appointment calendar
GPS service validation
Offline data synchronization (Frontier mode)
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What users say

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What's New in AuthentiCare 2.0

2.0.29

April 9, 2026

Bug fixes and Improvement.

User reviews

Awful

Constantly locks me out, half the time when I try to clock in it doesn’t work then other times when clocking out it clocked me out like 3 times at the same time! Showing I worked the same shift 3 times that day! So many glitches!

App doesn’t work

The app works about 10% of the time for me and my wife. If I had a choice I would use something else. I recommend hiding the leave rating option on your app since you’re not going to be getting many positive ratings with this lack off app quality. Absolute garbage.

Wouldn’t use if didn’t have to

I just downloaded yesterday for my employment. There is no option for saving username/number which is wasting time. Doesn’t seem to have the information from my clock in and clock out either.

This app is very hard to navigate se

Not happy with this app and I don’t think I am getting g paid for my bio

Irritation

The app would be awesome if it would actually track your hours. I’ve had to reach out to the financial dept to get my hours properly adjusted. I will have to reach out to them today because of the hours are wrong. Again. I wish there was an area where you could actually see your login and outs. I hate I have to do a time sheet as well.
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Developer apps

User experience

🐞

Reported Bugs

5 issues

App freezes during clock in/out

Bug

Time entries not properly recorded

Bug

Clients not found in system

Bug

Frequent password reset issues

Bug

App logging users out unexpectedly

Bug

Requested Features

5 requests

Add total hours worked per client/week/month

Feature

Enable ability to add notes/comments

Feature

Improve app stability and reliability

Feature

Simplify login/logout process

Feature

Provide better reporting and history tracking

Feature

FAQ

What does AuthentiCare 2.0 do?

AuthentiCare 2.0 is a HIPAA-compliant electronic visit verification (EVV) solution for home healthcare agencies. It helps agencies manage and monitor their providers' visits, ensuring accurate service delivery and streamlining administrative tasks like claim creation.

What are the key features of AuthentiCare 2.0?

Key features include verifying worker identity, location, and service times, providing a worker-specific appointment calendar, supporting GPS service validation, and offering an offline mode for areas with no data service. It also automates medical claim creation.

Is AuthentiCare 2.0 free to use?

Based on the provided information, the app is listed as 'free'. This typically means the core functionality is available without direct cost, though specific agency plans or premium features might be separate.

What kind of security does AuthentiCare 2.0 offer?

The app employs robust security measures to ensure HIPAA compliance. This includes two-factor authentication (device ID and user login with a strong password) and full encryption of data both when stored and when being transmitted.

Can AuthentiCare 2.0 be used without an internet connection?

Yes, AuthentiCare 2.0 features a 'Frontier mode' that allows for operation for up to 7 days without data service. This enables workers to continue recording visits and sync the data later when connectivity is restored.