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CellTrak

CellTrak

by CellTrak Technologies Inc

166 ratings
66 reviews
💼 Business
🏥 Medical
Free

Details

  • Released
  • Updated
  • November 17, 2013
  • January 27, 2026

Developer

CellTrak Technologies Inc
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CellTrak screenshot #1 for iPhone
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Reviews summary↘︎
⭐66
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📝3+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app helps field staff deliver better care by improving compliance and freeing up time for more patient visits. It identifies care variances for early intervention, reducing hospital readmissions and emergency room visits for at-risk individuals. Staff gain instant access to care plans and can document electronically at the point of care.

✓Electronic care plan access
✓Point-of-care documentation
✓Automated reports and alerts
✓Client communication tools
✓GPS location tracking for visits
✓Improved compliance and census
Show original description

What users say

Summarized from real user reviews of CellTrak. Based on 166 reviews and a 2.1/5 average, it highlights the 5 positives and 42 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Easier than paper documentation
  • 👍Good for communication with office
  • 👍Manages schedule effectively
  • 👍Helps keep staff safe
  • 👍No need to go to office weekly

Negative things

  • 🐛App crashes frequently
  • 🐛Unreliable performance
  • 🐛Outdated interface
  • 🐛Difficult to use
  • 🐛Poorly designed
  • 🐛Inaccurate time tracking
  • 🐛High battery consumption
  • 🐛Constant tracking outside work hours
  • 🐛Login issues
  • 🐛Password creation complicated
  • 🐛Unresponsive customer service
  • 🐛Requires manual time entry
  • 🐛Primitive compared to web page
  • 🐛Drains battery fast
  • 🐛Constant notifications
  • 🐛Shifts appear that weren't worked
  • 🐛Inconsistent operation
  • 🐛Locks up, cancels visits
  • 🐛Location not always accurate
  • 🐛Cannot delete notes
  • 🐛Does not show scheduled visits
  • 🐛Sync issues
  • 🐛Error codes during installation
  • 🐛Kicks people off, cannot re-add
  • 🐛Location services required to access app
  • 🐛Slow performance
  • 🐛Rude call center
  • 🐛Delayed paychecks
  • 🐛Poor communication with waiver programs
  • 🐛Blue banner blocking other apps
  • 🐛Cannot use phone for calls between clients
  • 🐛Messes up gas mileage tracking
  • 🐛Doesn't register lockouts
  • 🐛Requires manual time and mileage logging
  • 🐛Cannot see screen to type without Bluetooth keyboard
  • 🐛Flawed all around
  • 🐛Uses phone data and battery
  • 🐛Blue banner blocking other apps
  • 🐛Fails to show future scheduled visits
  • 🐛Inbox/outbox useless
  • 🐛Cannot check schedule without ending care plan
  • 🐛Crashing when viewing scheduled activities
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What's New in CellTrak

8.9.1

January 27, 2026

Bug fixes and performance enhancements

User reviews

Most RecentHighest RatedLowest Rated

Accessibility Violations

Disabling copy and paste as well as password autofill is unacceptable and is an accessibility violation. I am unable to use my assistive apps to fill in my password and other data and passkeys aren’t supported either, let alone two factor authentication. This is unacceptable and speaks of amateurish software development- whatever you did to break your input fields so badly needs to be fixed. How did this ever pass HIPAA?
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intuitive_displaysintuitive_displays

Unreliable

Application is not reliable.
Celltrak blahCelltrak blah

It’s okay

I do get pings at times and I go look at the phone and click on the app because it’s coming from the app and there’s nothing there. And they always cost me say your schedule has been updated ping but then again there’s nothing there so I wish you guys kind of figure that out and you’re giving a client a shower who is a fall risk you really don’t want to look at your phone because that potential risk can make that client fall
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Bezels777Bezels777

🙄

🙄
I’dratherbebored.I’dratherbebored.

Nope

So many upgrades to this app could be made. Functionality could be better. Plus, app goes by 15 minute increments which I hate so much. Which leads me to wonder since this pushes my time around inaccurately, if this also jips me on my drive time in between clients. I highly recommend going the safe route and just using the paper documents. This app is a real head ache.
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About fed up with eBay!About fed up with eBay!
See 61 more reviews

Developer apps

CellTrak 1.7
CellTrak 1.7

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CareAttend
CareAttend

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See developer apps

User experience

🐞

Reported Bugs

20 issues

App closes out unexpectedly

Bug

Login issues, no login option

Bug

Password expiration and thumbprint errors

Bug

App closes when adding new databases

Bug

App crashes when clicking reports link

Bug

App crashes when trying to view scheduled activities

Bug

Error code 1091 during installation

Bug

Client's name not appearing in participants page

Bug

App does not rotate on iPad

Bug

Cannot delete a note started

Bug

Does not enter client's name

Bug

Does not sync

Bug

Enters schedule wrong

Bug

Blue banner blocking other apps

Bug

Constant tracking even when logged out

Bug

Does not register lockouts

Bug

App crashes on opening

Bug

App fails to show future scheduled visits

Bug

Inbox and outbox are useless

Bug

Cannot check schedule without ending care plan

Bug
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Requested Features

10 requests

Allow copy, cut, and paste in text fields

Feature

Option to make password visible when entering it

Feature

Increase screen size for modern phones and tablets

Feature

Compatibility with Apple Watch

Feature

Notification for app updates

Feature

Ability to see reports and schedule while clocked in

Feature

Option to save commonly used settings

Feature

Dark mode option

Feature

Improved customer support responsiveness

Feature

Better management of password resets

Feature

FAQ

What does CellTrak do?

CellTrak is a mobile application designed to help field staff in healthcare and home care agencies deliver better patient care. It provides instant access to client-specific care plans, allows for electronic documentation at the point of care, and offers features like automated reports and alerts to improve efficiency and compliance.

What are the key features of CellTrak?

Key features include electronic access to client care plans, point-of-care electronic documentation, automated reporting and alerts, client communication tools, and GPS tracking for visit verification. These features aim to improve staff compliance, reduce manual tasks, and allow more time for client interaction.

Is CellTrak free to use?

The provided information indicates that the app does not have in-app purchases or ads, suggesting a freemium or subscription model. However, specific pricing details are not available in the description. Users may need to contact the provider for detailed information on cost and subscription tiers.

What kind of devices is CellTrak compatible with?

The description does not specify exact compatibility details for operating systems or device models. However, as a mobile application, it is designed for use on smartphones and tablets. Users should check the app store listing for specific operating system requirements.

How does CellTrak help reduce hospital readmissions?

CellTrak helps reduce hospital readmissions by identifying variances in care delivery, allowing for early intervention. By providing actionable data from the home and ensuring compliance with care plans, it aims to decrease the need for acute care visits and prevent preventable readmissions for high-risk populations.