CellTrak vs CareSmartz360⁺
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CellTrak
This app helps field staff deliver better care by improving compliance and freeing up time for more patient visits. It identifies care variances for early intervention, reducing hospital readmissions and emergency room visits for at-risk individuals. Staff gain instant access to care plans and can document electronically at the point of care.
- Electronic care plan access
- Point-of-care documentation
- Automated reports and alerts
- Client communication tools
- GPS location tracking for visits
- Improved compliance and census
Read full descriptionHide full description
CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness. With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census. CellTrak uses GPS to track the user locations during usage of 'visits' feature. -- DISCLAIMER -- "Continued use of GPS running in the background can dramatically decrease battery life."
CareSmartz360⁺
This app provides home care agency caregivers with essential tools for managing their daily tasks. It offers features for client information, scheduling, clocking in/out, and accessing emergency contacts, all within a HIPAA-compliant platform.
- Client intake and assessment
- Scheduling
- Caregiver and staff management
- Billing and payroll
- CRM and marketing
- Training and reporting
- Clock-in/out functionality
Read full descriptionHide full description
CareSmartz360 is a cloud-based, HIPAA compliant Private Duty Home Care Software Solution developed by technology experts in collaboration with Home Care Agencies. The solution seamlessly integrates Client Intake & Assessment, Scheduling, Caregiver & Staff Management, Billing and Payroll, CRM & Marketing, Training and Reporting. CareSmartz360's mobile application is perfect for Home Care Agency Caregivers who spend much of their time in the field. Following login, users are redirected to the landing page corresponding to their user role where they can access information based on the privileges assigned to their role. Information accessible from the mobile app based on a user's role can include any or all of the following: Dashboard Calendar Client list and client details Clock-In and Out. Access to Client's Emergency Contacts
Screenshots
Verdict
The clearest difference is review sentiment: CareSmartz360⁺ at 60% against CellTrak's 15%. CareSmartz360⁺ also leads on rating (4.2 vs 2.1) and monetization model (free vs freemium). CellTrak's advantage is iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CareSmartz360⁺ holds the better App Store score, 4.2 against 2.1. Both are backed by a comparable volume of ratings — 166 and 793 respectively. Written reviews point the same way: 15% of CellTrak's written reviews are positive against 60% of CareSmartz360⁺'s.
CellTrak ships an update every 6 weeks, CareSmartz360⁺ every 2 months. The most recent releases landed on October 17, 2026 and October 14, 2026 respectively.
| Parameter | CellTrak | CareSmartz360⁺ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (166 ratings) | 4.2 (793 ratings) — better |
| Positive reviews | 15.2% of reviews | 60.0% of reviews — better |
| Number of ratings | 166 | 793 — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 46 MB | 30 MB |
| Age rating | 17+ | 4+ |
| Developer | CellTrak Technologies Inc | CareSmartz, Inc |
Customer experience
CellTrak
CareSmartz360⁺
User reviews
CellTrak
From 166 App Store ratingsWhat we love
- 👍 Easier than paper documentation
- 👍 Good for communication with office
- 👍 Manages schedule effectively
- 👍 Helps keep staff safe
- 👍 No need to go to office weekly
Room to improve
- 🐛 App crashes frequently
- 🐛 Unreliable performance
- 🐛 Outdated interface
- 🐛 Difficult to use
- 🐛 Poorly designed
CareSmartz360⁺
From 793 App Store ratingsWhat we love
- 👍 Easy to use
- 📚 Helpful features
- 💻 Good platform for timekeeping
- 🚀 Convenient and efficient
- 🤝 Excellent support
Room to improve
- 🐛 Crashes frequently
- ⏱️ Slow performance
- 🔍 Location tracking issues
- 🔧 Difficult to edit/update
- 🤯 Confusing interface
Bugs and requests
CellTrak
Reported bugs
20 issues- App closes out unexpectedly
- Login issues, no login option
- Password expiration and thumbprint errors
- App closes when adding new databases
- App crashes when clicking reports link
Show 15 moreShow fewer
- App crashes when trying to view scheduled activities
- Error code 1091 during installation
- Client's name not appearing in participants page
- App does not rotate on iPad
- Cannot delete a note started
- Does not enter client's name
- Does not sync
- Enters schedule wrong
- Blue banner blocking other apps
- Constant tracking even when logged out
- Does not register lockouts
- App crashes on opening
- App fails to show future scheduled visits
- Inbox and outbox are useless
- Cannot check schedule without ending care plan
Requested features
10 requests- Allow copy, cut, and paste in text fields
- Option to make password visible when entering it
- Increase screen size for modern phones and tablets
- Compatibility with Apple Watch
- Notification for app updates
Show 5 moreShow fewer
- Ability to see reports and schedule while clocked in
- Option to save commonly used settings
- Dark mode option
- Improved customer support responsiveness
- Better management of password resets
CareSmartz360⁺
Reported bugs
5 issues- Issues with clocking in/out
- App freezes or becomes unresponsive
- Inconsistent behavior across devices
- Problems with syncing and data updates
- Unexpected errors and crashes
Requested features
5 requests- Add ability to edit visit notes
- Improve calendar/scheduling functionality
- Provide more detailed reporting options
- Allow more flexibility for clocking in/out
- Enhance mobile app stability and responsiveness
In-app purchases
CellTrak
No in-app purchases
CareSmartz360⁺
No in-app purchases
Questions
Is CellTrak free?
Is CareSmartz360⁺ free?
Which has better reviews, CellTrak or CareSmartz360⁺?
Do CellTrak or CareSmartz360⁺ have ads?
Which is updated more often, CellTrak or CareSmartz360⁺?
Other comparisons















