Comparison

CellTrak vs CareSmartz360⁺

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CellTrak

This app helps field staff deliver better care by improving compliance and freeing up time for more patient visits. It identifies care variances for early intervention, reducing hospital readmissions and emergency room visits for at-risk individuals. Staff gain instant access to care plans and can document electronically at the point of care.

Highlights
  • Electronic care plan access
  • Point-of-care documentation
  • Automated reports and alerts
  • Client communication tools
  • GPS location tracking for visits
  • Improved compliance and census
Read full description

CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness. With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census. CellTrak uses GPS to track the user locations during usage of 'visits' feature. -- DISCLAIMER -- "Continued use of GPS running in the background can dramatically decrease battery life."

About

CareSmartz360⁺

This app provides home care agency caregivers with essential tools for managing their daily tasks. It offers features for client information, scheduling, clocking in/out, and accessing emergency contacts, all within a HIPAA-compliant platform.

Highlights
  • Client intake and assessment
  • Scheduling
  • Caregiver and staff management
  • Billing and payroll
  • CRM and marketing
  • Training and reporting
  • Clock-in/out functionality
Features
Read full description

CareSmartz360 is a cloud-based, HIPAA compliant Private Duty Home Care Software Solution developed by technology experts in collaboration with Home Care Agencies. The solution seamlessly integrates Client Intake & Assessment, Scheduling, Caregiver & Staff Management, Billing and Payroll, CRM & Marketing, Training and Reporting. CareSmartz360's mobile application is perfect for Home Care Agency Caregivers who spend much of their time in the field. Following login, users are redirected to the landing page corresponding to their user role where they can access information based on the privileges assigned to their role. Information accessible from the mobile app based on a user's role can include any or all of the following: Dashboard Calendar Client list and client details Clock-In and Out. Access to Client's Emergency Contacts

Screenshots

CellTrak4 screens
CareSmartz360⁺4 screens

Verdict

The call

The clearest difference is review sentiment: CareSmartz360⁺ at 60% against CellTrak's 15%. CareSmartz360⁺ also leads on rating (4.2 vs 2.1) and monetization model (free vs freemium). CellTrak's advantage is iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareSmartz360⁺ holds the better App Store score, 4.2 against 2.1. Both are backed by a comparable volume of ratings — 166 and 793 respectively. Written reviews point the same way: 15% of CellTrak's written reviews are positive against 60% of CareSmartz360⁺'s.

UpkeepUpdate frequency

CellTrak ships an update every 6 weeks, CareSmartz360⁺ every 2 months. The most recent releases landed on October 17, 2026 and October 14, 2026 respectively.

Scorecard5 real differences · 5 level
CellTrak versus CareSmartz360⁺: the parameters behind the verdict, then further details
ParameterCellTrakCareSmartz360⁺
PriceFreeFree
Rating2.1 (166 ratings)4.2 (793 ratings) — better
Positive reviews15.2% of reviews60.0% of reviews — better
Number of ratings166793 — better
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.1
Further details — not scored
Size46 MB30 MB
Age rating17+4+
DeveloperCellTrak Technologies IncCareSmartz, Inc

Customer experience

CellTrak

All ratings166 ratings
Positive25.9%
Neutral4.8%
Negative69.3%
Written reviews66 reviews
Positive15.2%
Neutral0.0%
Negative84.8%

CareSmartz360⁺

All ratings793 ratings
Positive79.2%
Neutral5.5%
Negative15.3%
Written reviews135 reviews
Positive60.0%
Neutral8.9%
Negative31.1%

User reviews

CellTrak

From 166 App Store ratings

What we love

  • 👍 Easier than paper documentation
  • 👍 Good for communication with office
  • 👍 Manages schedule effectively
  • 👍 Helps keep staff safe
  • 👍 No need to go to office weekly

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Unreliable performance
  • 🐛 Outdated interface
  • 🐛 Difficult to use
  • 🐛 Poorly designed

CareSmartz360⁺

From 793 App Store ratings

What we love

  • 👍 Easy to use
  • 📚 Helpful features
  • 💻 Good platform for timekeeping
  • 🚀 Convenient and efficient
  • 🤝 Excellent support

Room to improve

  • 🐛 Crashes frequently
  • ⏱️ Slow performance
  • 🔍 Location tracking issues
  • 🔧 Difficult to edit/update
  • 🤯 Confusing interface

Bugs and requests

CellTrak

Reported bugs

20 issues
  • App closes out unexpectedly
  • Login issues, no login option
  • Password expiration and thumbprint errors
  • App closes when adding new databases
  • App crashes when clicking reports link
Show 15 more
  • App crashes when trying to view scheduled activities
  • Error code 1091 during installation
  • Client's name not appearing in participants page
  • App does not rotate on iPad
  • Cannot delete a note started
  • Does not enter client's name
  • Does not sync
  • Enters schedule wrong
  • Blue banner blocking other apps
  • Constant tracking even when logged out
  • Does not register lockouts
  • App crashes on opening
  • App fails to show future scheduled visits
  • Inbox and outbox are useless
  • Cannot check schedule without ending care plan

Requested features

10 requests
  • Allow copy, cut, and paste in text fields
  • Option to make password visible when entering it
  • Increase screen size for modern phones and tablets
  • Compatibility with Apple Watch
  • Notification for app updates
Show 5 more
  • Ability to see reports and schedule while clocked in
  • Option to save commonly used settings
  • Dark mode option
  • Improved customer support responsiveness
  • Better management of password resets

CareSmartz360⁺

Reported bugs

5 issues
  • Issues with clocking in/out
  • App freezes or becomes unresponsive
  • Inconsistent behavior across devices
  • Problems with syncing and data updates
  • Unexpected errors and crashes

Requested features

5 requests
  • Add ability to edit visit notes
  • Improve calendar/scheduling functionality
  • Provide more detailed reporting options
  • Allow more flexibility for clocking in/out
  • Enhance mobile app stability and responsiveness

In-app purchases

None

CellTrak

No in-app purchases

None

CareSmartz360⁺

No in-app purchases

Questions

Is CellTrak free?
CellTrak is free to download, with no in-app purchases.
Is CareSmartz360⁺ free?
CareSmartz360⁺ is free to download, with no in-app purchases.
Which has better reviews, CellTrak or CareSmartz360⁺?
CareSmartz360⁺ is rated higher. CellTrak averages 2.1 out of 5 from 166 ratings, while CareSmartz360⁺ averages 4.2 from 793 ratings.
Do CellTrak or CareSmartz360⁺ have ads?
Neither CellTrak nor CareSmartz360⁺ shows ads.
Which is updated more often, CellTrak or CareSmartz360⁺?
CellTrak ships an update every 6 weeks, and CareSmartz360⁺ every 2 months. Most recently, CellTrak was updated on October 17, 2026 and CareSmartz360⁺ on October 14, 2026.

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