Comparison

CellTrak vs AuthentiCare 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CellTrak

This app helps field staff deliver better care by improving compliance and freeing up time for more patient visits. It identifies care variances for early intervention, reducing hospital readmissions and emergency room visits for at-risk individuals. Staff gain instant access to care plans and can document electronically at the point of care.

Highlights
  • Electronic care plan access
  • Point-of-care documentation
  • Automated reports and alerts
  • Client communication tools
  • GPS location tracking for visits
  • Improved compliance and census
Read full description

CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness. With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census. CellTrak uses GPS to track the user locations during usage of 'visits' feature. -- DISCLAIMER -- "Continued use of GPS running in the background can dramatically decrease battery life."

About

AuthentiCare 2.0

This HIPAA-compliant solution streamlines electronic visit verification for home healthcare agencies. It verifies worker identity, location, and service details, offering real-time monitoring from authorization to payment. The app automates claim creation and manages worker information to ensure appropriate care delivery.

Highlights
  • Electronic visit verification
  • Worker identity and location verification
  • Real-time activity monitoring
  • Automated medical claim creation
  • Worker appointment calendar
  • GPS service validation
  • Offline data synchronization (Frontier mode)
Features
Read full description

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment. AuthentiCare: · Verifies worker’s identity, location, service time, type of service and recipient of service. · Uses two factor authentication (device ID and user login with strong password) for user security. · Provides full encryption of data at rest and in transit for HIPAA compliance. · Has worker-specific appointment calendar with address information for scheduled visits. · Searches for nearby authorized recipients of care for unscheduled visits. · Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage. · Frontier mode allows for operation up to 7 days without having data service to synch the device. · Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval. · Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

Screenshots

CellTrak4 screens
AuthentiCare 2.04 screens

Verdict

The call

The clearest difference is monetization model: AuthentiCare 2.0 at free against CellTrak's freemium. AuthentiCare 2.0 also leads on ratings volume (1.1K vs 166). CellTrak's advantage is rating (2.1 vs 1.9) and review sentiment (15% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CellTrak holds the better App Store score, 2.1 against 1.9. That said, the two scores are not equally well evidenced: AuthentiCare 2.0 has 1.1K ratings behind it against 166, so its average is the more settled of the two. Written reviews point the same way: 15% of CellTrak's written reviews are positive against 7% of AuthentiCare 2.0's.

UpkeepUpdate frequency

CellTrak ships an update every 6 weeks, AuthentiCare 2.0 every 2 months. The most recent releases landed on August 29, 2026 and September 21, 2026 respectively.

Scorecard4 real differences · 6 level
CellTrak versus AuthentiCare 2.0: the parameters behind the verdict, then further details
ParameterCellTrakAuthentiCare 2.0
PriceFreeFree
Rating2.1 (166 ratings) — better1.9 (1.1K ratings)
Positive reviews15.2% of reviews — better6.5% of reviews
Number of ratings1661.1K — better
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.013.0
Further details — not scored
Size46 MB19 MB
Age rating17+12+
DeveloperCellTrak Technologies IncFirst Data Government Solutions LP

Customer experience

CellTrak

All ratings166 ratings
Positive25.9%
Neutral4.8%
Negative69.3%
Written reviews66 reviews
Positive15.2%
Neutral0.0%
Negative84.8%

AuthentiCare 2.0

All ratings1,117 ratings
Positive18.4%
Neutral3.7%
Negative78.0%
Written reviews153 reviews
Positive6.5%
Neutral6.5%
Negative86.9%

User reviews

CellTrak

From 166 App Store ratings

What we love

  • 👍 Easier than paper documentation
  • 👍 Good for communication with office
  • 👍 Manages schedule effectively
  • 👍 Helps keep staff safe
  • 👍 No need to go to office weekly

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Unreliable performance
  • 🐛 Outdated interface
  • 🐛 Difficult to use
  • 🐛 Poorly designed

AuthentiCare 2.0

From 1.1K App Store ratings

What we love

  • 👍 Easy to track hours
  • 🚀 Quick clock in/out
  • 💡 Convenient mobile app

Room to improve

  • 🐛 Frequent app crashes
  • 🐛 Unreliable time tracking
  • 🐛 Inconsistent login/logout
  • 🐛 Missing/lost time entries
  • 🐛 Buggy updates

Bugs and requests

CellTrak

Reported bugs

20 issues
  • App closes out unexpectedly
  • Login issues, no login option
  • Password expiration and thumbprint errors
  • App closes when adding new databases
  • App crashes when clicking reports link
Show 15 more
  • App crashes when trying to view scheduled activities
  • Error code 1091 during installation
  • Client's name not appearing in participants page
  • App does not rotate on iPad
  • Cannot delete a note started
  • Does not enter client's name
  • Does not sync
  • Enters schedule wrong
  • Blue banner blocking other apps
  • Constant tracking even when logged out
  • Does not register lockouts
  • App crashes on opening
  • App fails to show future scheduled visits
  • Inbox and outbox are useless
  • Cannot check schedule without ending care plan

Requested features

10 requests
  • Allow copy, cut, and paste in text fields
  • Option to make password visible when entering it
  • Increase screen size for modern phones and tablets
  • Compatibility with Apple Watch
  • Notification for app updates
Show 5 more
  • Ability to see reports and schedule while clocked in
  • Option to save commonly used settings
  • Dark mode option
  • Improved customer support responsiveness
  • Better management of password resets

AuthentiCare 2.0

Reported bugs

5 issues
  • App freezes during clock in/out
  • Time entries not properly recorded
  • Clients not found in system
  • Frequent password reset issues
  • App logging users out unexpectedly

Requested features

5 requests
  • Add total hours worked per client/week/month
  • Enable ability to add notes/comments
  • Improve app stability and reliability
  • Simplify login/logout process
  • Provide better reporting and history tracking

In-app purchases

None

CellTrak

No in-app purchases

None

AuthentiCare 2.0

No in-app purchases

Questions

Is CellTrak free?
CellTrak is free to download, with no in-app purchases.
Is AuthentiCare 2.0 free?
AuthentiCare 2.0 is free to download, with no in-app purchases.
Which has better reviews, CellTrak or AuthentiCare 2.0?
CellTrak is rated higher. CellTrak averages 2.1 out of 5 from 166 ratings, while AuthentiCare 2.0 averages 1.9 from 1.1K ratings.
Do CellTrak or AuthentiCare 2.0 have ads?
Neither CellTrak nor AuthentiCare 2.0 shows ads.
Which is updated more often, CellTrak or AuthentiCare 2.0?
CellTrak ships an update every 6 weeks, and AuthentiCare 2.0 every 2 months. Most recently, CellTrak was updated on August 29, 2026 and AuthentiCare 2.0 on September 21, 2026.

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