Konstantin
The most useless application that I have ever seen in my life. It takes 20 min to install this application while being a the counter desk of VIVA. OTP service doesn’t work properly.
Point system
No point system, discount for the past month.
I will change my review once the app updates
I will change my review once the app updates
App does not work
While logging in it sends a OTP for verification. Then an error occurs. No one answers the help line. No option to sign in without an OTP. Very frustrating.
Change OTP to Whatsapp, give options!
I would like to suggest an improvement to your app that could significantly enhance the customer experience. It would be very helpful if OTPs could be sent via WhatsApp, as this is often faster and more reliable for many users.
Additionally, enabling direct communication between customers and delivery personnel within the app similar to what platforms like Talabat others offer, would greatly improve convenience, transparency, and overall satisfaction.
These features have become standard across many service apps, and adopting them would strengthen Viva’s service quality and user experience.
Thank you for your continued efforts, and I hope you consider this feedback.
Additionally, enabling direct communication between customers and delivery personnel within the app similar to what platforms like Talabat others offer, would greatly improve convenience, transparency, and overall satisfaction.
These features have become standard across many service apps, and adopting them would strengthen Viva’s service quality and user experience.
Thank you for your continued efforts, and I hope you consider this feedback.
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Great App
Regular vouchers and leaflet information - great app
