Vixel User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral1.6% of reviews
Negative experience84.1% of reviews

~ Based on 182 written reviews from the US App Store.

Is Vixel Safe?

Vixel - AI Video Generator appears mostly safe based on user ratings. AppsHunter Safety Score for Vixel is 80/100.

This assessment is based on 1,635 user ratings, with an App Store average of 4/5.

Safety Analysis

73.5% of ratings point to a safe experience
2.7% of ratings suggest some concerns
23.9% of ratings point to a risky experience

~ Based on 1,635 App Store ratings for Vixel.

Is Vixel Legit?

Vixel - AI Video Generator appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Vixel is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Twinkle twinkle

Great

Not a trial

It’s not a trial. They only give you credits to do a few things and then asks you to purchase more.

Péssimo

Péssimo aplicativo, te cobra e ainda solicita créditos, aí você manda a foto eles não fazem o vídeo solicitado com a foto que você mandou, aplicativo horrível, por mim não colocava nenhuma estrela

Wrong picture

Two times I tried to use a picture of my niece. And both times it used the video that was already posted on the site. And still charged me

“5” free trail for one video…

The video wasn’t even a clear clean version and it wasn’t even a free sample, very disappointed. Only got one video from their “600” point. Just say 1 coin.

Go Yankees

7th inning stretch

Awful app don't waste your money

$5 per video and the videos are awful really bad!!

Over priced underperforming

The app is very limited and is way over priced for the value you obtain

Bodenlose Frechheit

Ich habe das probeabo gekauft für 5,99€.
Habe ein Video erstellt, fand es nicht so gut und habe es gelöscht. wollte ein zweites machen, allerdings hätte ich dann noch Credits nachkaufen müssen also habe ich für nichts Geld gezahlt. Absolute abzocke und nicht zu empfehlen.

Response from developer

Es tut uns leid, dass Ihre Erfahrung mit Vixel AI nicht Ihren Erwartungen entsprochen hat. Wir verstehen Ihre Enttäuschung über das Probeabonnement und das Creditsystem. Das Abonnement bietet Zugang zur Plattform und zu den KI-Funktionen, während Credits für die Inhaltserstellung entsprechend des erforderlichen Rechenaufwands separat verwendet werden. Wir arbeiten kontinuierlich daran, unsere Preisgestaltung, Abonnements und das Creditsystem transparenter und verständlicher zu gestalten. Vielen Dank für Ihr ehrliches Feedback – es hilft uns, Vixel AI weiter zu verbessern.

Mistake purchase

It was a purely mistake when I purchase this Apps, I tried my to chased this purchase to cancel but the apple saying on thier website is cannot be processed the refund because the purchased is not through yet so I wait till Monday and call them back! I speak to a customer service and log my refund request, unfortunately my request is not accepted. This is a rubbing people in a broad daylight. Yes I purchased some coin of these so cold AI just to do be in trendy era but this is not me to continue this nonsense, Why you people doesn’t want to refund my money $22.99 for subscription
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Uma farsa

O app foi baixado após uma propaganda no Instagram que claramente indicava “período de teste gratuito”. O texto na App Store era confuso e mal escrito, o que induziu ao erro. Ao prosseguir, acabei aceitando sem intenção uma assinatura paga de 7 dias.
Cancelei a assinatura logo em seguida por não ter gostado do aplicativo e não ter usado de forma significativa. Mesmo assim, fui cobrado novamente após o período. A falta de clareza na oferta gerou uma cobrança indevida que bloqueou até mesmo novos downloads na minha conta Apple.
Espero que a empresa melhore a transparência nas descrições e nos processos de assinatura. Experiência muito frustrante.
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Response from developer

Lamentamos saber que sua experiência com o Vixel AI não atendeu às suas expectativas. Entendemos sua frustração em relação ao período de teste e ao processo de assinatura. As assinaturas, cobranças e solicitações de reembolso são gerenciadas pela App Store. Se você acredita que houve uma cobrança inesperada, recomendamos solicitar um reembolso diretamente pela Apple. Agradecemos pelo seu feedback e continuaremos trabalhando para tornar nossas informações sobre assinaturas, preços e funcionamento do aplicativo cada vez mais claras e transparentes.

It does not work

I tried so many times with uploading a photo and it does not generate any video at all.

Great graphics

Just starting out seems to run great and the graphics are impeccable.. excited to try it out!

Response from developer

Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your first experience with Vixel AI and that you like the graphics. We hope you have a great time exploring all the creative features, and we look forward to helping you create amazing videos!

Poor

Doesn’t give you the free 7 day trial, takes payment and then on top of payment you get limit credits to create….when it does create something it looks absolutely nothing like the photo you upload…CHATGPT does better! Dont waste your money

It’s TERRIBLE! best way to loose 5 Dlls per week

Zero friendly, you just have one opportunity to create a video and then you need to keep spending like crazy! Worst experience ever!

Fraud

Fraud app, charges for subscription then asking per video. Poor videos

Response from developer

We're sorry to hear that Vixel AI didn't meet your expectations. We understand your concerns about the subscription, credit system, and generation quality. Our subscription provides access to the platform and AI features, while credits are used separately for content generation based on processing requirements. We're continuously improving video quality and working to make our pricing, subscriptions, and credit system clearer and more transparent. Thank you for your feedback—it helps us improve Vixel AI.

Doin her thang

Wow

A good screwing

Pay five dollars and you get to make a three second video. You guys suck.

Bad application

I already took subscriptions of this app but its not working for me again its asking for subscription. Useless application i ever seen in my life

Response from developer

We're sorry to hear about your experience with Vixel AI. This is not the experience we want for our users. If your subscription is active but isn't being recognized, please contact the Vixel AI support team so we can investigate the issue and help resolve it as quickly as possible. Thank you for bringing this to our attention.

It’s still look fake

I got a weekly subscription and just got 600 credits, seriously ? We can build this free otherwise. I thought this app has something unique but nothing. Created one MJ video it looked so fake. Unsubscribing from this app.

Response from developer

We're sorry to hear that Vixel AI didn't meet your expectations. We understand your concerns about the subscription, credit allocation, and generation quality, and we truly appreciate your honest feedback. Our subscription provides access to the platform and AI features, while credits are used separately for content generation based on processing requirements. We're continuously improving the realism of our AI models and working to make our pricing, subscriptions, and credit system clearer and more transparent. Your feedback helps us improve Vixel AI.