App is not functional
In summer, I downloaded this app to set it up so using a locker would be easy. From the beginning, I have been unable to even add a payment method. Uninstalled/reinstalled the app, everything updated, all the usual troubleshooting steps. I contacted customer service, who, to their credit, got back to me the next day. Unfortunately never heard back after the confirmation they received my screen recordings. The good news is that the app isn't a scam, it won't even let me provide my payment info!
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Such potential
but the app is really bad. Don’t fool yourself thinking that it might be different with you. It takes forever to make the door open and even longer to open it to pick your bike back! Lots of issues with the connection, you WILL spend at least 10 minutes persisting until it works. Not being connected with digital wallets is inconvenient but not as bad as not knowing if you will have your bike back. On the bright side, the price is great to have your peace of mind and it’s such a good idea that I’d use it daily if it wasn’t for the failed connection issue.
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Late for work
I was excited to use this app for free parking and safe but however when I got to it I didn’t realize it needed to generate a key. The app says it will only take 15-60 seconds. I waited 15 minutes and nothing happened. I was 30 mins late to work trying to figure it out until I finally gave up. Tried several times again to no avail. Shame. If this app was reliant I would rate it a 5 but right now I can’t even use it, what’s the point?
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Really bad app, not working, dont use
This app is extremely bad. There’s no apple pay integration and everything is very slow. They require you to tap your phone on the locker to open it , but that doesnt work for me. I cant click anything or open any menus. The app is bugged.
À éviter
Le signal est terrible. Ça nous a pris 1 heure à récupérer nos vélos et ce après avoir pris plus de 15 minutes à accéder à l’ouverture des casiers avant de les stationner. Première et dernière fois…
