App crashes on iPad Pro upon selecting any menu option
Renew shows up 6 mos early; app crashes when selecting anything in the menu
Response from developer
Hi there, thank you for taking the time to share your detailed feedback. We’re sorry for the frustration you’ve experienced, especially around the language issues, subscription change, and the image viewing limitation. We understand how important clarity, trust, and usability are, and we regret that we didn’t meet your expectations in these areas. Your feedback about the text quality and the inability to zoom into saved files/images is especially helpful—we agree these are important usability points and will be revisiting them as we continue improving the app. We also apologize for not following through sooner on the fix you were expecting. We appreciate you giving the app a try and for highlighting these issues. They will be taken seriously as part of our ongoing improvements. Thank you again for your honest feedback. -Hai
Is been so many years I been using it, it just keep getting better
Response from developer
Hi there, thank you so much for your kind words and support! We’re really glad to hear the app has been working well for you and that you’re enjoying the features. We have a big enhancement on the way that will bring even more improvements and value to the experience—stay tuned! We truly appreciate you being with us on this journey. -Hai
Thought I bought it, guess not…
Can’t say I would recommend
Response from developer
Hi there, thank you for letting us know. Sorry for the trouble with your Pro access—that’s not the experience we want. Please try restoring purchases in the app, and make sure you’re signed in with the same Apple ID used for the purchase. If it still shows as expired, contact our support with your receipt details and we’ll get it sorted for you as quickly as possible.
