Vodafone Broadband User Reviews

Customer Experience

Positive experience22.9% of reviews
Neutral1.8% of reviews
Negative experience75.3% of reviews

~ Based on 166 written reviews from the US App Store.

Is Vodafone Broadband Safe?

Vodafone Broadband appears mostly safe based on user ratings. AppsHunter Safety Score for Vodafone Broadband is 76/100.

This assessment is based on 19,367 user ratings, with an App Store average of 3.8/5.

Is Vodafone Broadband Legit?

Vodafone Broadband appears to be a legitimate app. AppsHunter Legitimacy Score for Vodafone Broadband is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Appalling

Absolutely sick of Vodafone, cannot wait for this contract to end! Sadly it has only just began!!

Not getting back to me when Vodafone said they would!

After complaining about the coverage in my house. I was told Openreach would look at the issue and Vodaphone would get back to me two days later. They have not plus my coverage has not improved.
I’m tied in to my deal but it doesn’t give me what I was promised. Totally disillusioned with Vodaphone and would advise anyone to look elsewhere for an internet provider. Never had this issue with my previous broadband suppliers.
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Great app

Works just as it should.

Doesn’t work

Total waste if space doesn’t work at all on my Iphone14 anybody bothered ???? Thought so

Worst ever

Drops out all day avoid

Awful

Regularly useless

Connection problems

I’ve been trying for hours to connect my laptop top. It connected the first day but will not reconnect again

Never works

The app never works it always struggles to connect with the WiFi it’s a shame because it would be useful to manage the WiFi connection that my kids use and be able to turn it off at certain times. I don’t rate the app. Doesn’t work for me.

Hub

Connections

Useless

Provides no useable data. Does not show individual boosters, what their status is or signal. No help in positioning to set up.

Terrible

It’s constantly not connecting, needing to be reset. Joined Vodafone internet cause it was a decent price, but would much rather pay more and have a decent connection. One of our TVs won’t connect to it at all. It’s so frustrating

Keeps crashing

Be nice to actually use the app but it keeps crashing

Lousy connection

Drops connection most evenings. Currently been off for over an hour but you can’t use Vodafone app unless connected to the internet so can’t report or resolve it. Useless system

Good

Very useful app

Vodafone broadband app

Very little pint to the app, does very little and takes up space on phone or tablet.

Absolutely useless

Shocking WiFi in the house with three boosters one on each floor. And this is the super fast version. Was told last time on the phone to customer services they do not guarantee WiFi within the house only to the router. Had virgin before this thinking this was an upgrade. Virgin worked perfectly at the top of the house with no boosters.
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Broad band help

Vodafone have been very good help and reliable in difficult times, good support in the Harrogate office and advice.

Simplicity

Vodafone’s Broadband Ultra could not be simpler to manage.

Pro 3 is terrible

Upgraded from pro 2 to pro 3, had nothing but problems. Constant drops , incompatibility, extenders dropping . Don’t do pro 3

Router not working

I’m in the middle of a gaming session and have been kicked off my game nit happy