Sky mini boxes
Had this a week now and after hours and hours of technical support I cannot connect to my sky mini boxes. In addition the signal keeps fluctuating from around 800mbs per room to less than 10mb - awful at the moment
Not worth downloading
Always showing an error, not worth using it
Ver 7 needs major debug!
App is now useless as it can’t link to router. Also home page does not fit on iPhone screen (note: I do not use default text size). Reinstalling App treats you as new customer and falsely wants to set up router when it is already working!
Vodafone broadband
My broadband
The broadband has been functioning well and monitoriing by
Good service Vodafone
The broadband has been functioning well and monitoriing by
Good service Vodafone
Rubbish App
Latest update doesn’t work with iPhone, fails to connect to hub
Great app
Great app for blocking devices when required
No Stars!
Latest update means this is replaced by the My Broadband app. Neither work after recent updates as they fail to find my Vodafone WIFI Hub. Spent over 90 minutes on the phone to the call centre and despite over six various updates to the router, no resolution.
Great improvement
Surprised to find the app had changed, but when you have found your way around it has much more to offer and user friendly.
“Technical” support is a joke!
Very unreliable broadband connection..
Technical support is utterly useless, so much so I think they’re deliberately trying to gaslight me for a call centre laugh!
Can’t wait to be out of contract, I would NEVER use them again.
Technical support is utterly useless, so much so I think they’re deliberately trying to gaslight me for a call centre laugh!
Can’t wait to be out of contract, I would NEVER use them again.
1tb Vodafone Very unreliable
I upgraded to 1tb Vodafone but it’s very unreliable and when I have had issues; I’m told the problem has been fixed remotely when it hasn’t and I’d booked an engineer. I have to then chase for a fix again. I’d look ally alternatives if thinking of going with Vodafone.
App performance
All takes too long to load at times and not much use when there are signal issues
Not great so far
Hub 7 installed by engineer. Hub7 super and backup dongle was left for me to deal with. Don’t know if it’s done right, don’t know if it’s helping. I did have sky full fibre 500 mbps and thought Vodafone 2.2 gbps would be better but it drops in and out all the time and pissing me off especially as the back up dongle is supposed to eliminate the inconvenience. Why did the engineer not install both hubs and dongle, check the connection of tvs etc and set up the hubs in the most appropriate places. Literally no better off than my old old setup with standard connection talktalk160.
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WiFi
Very usefull app, you are able to do slot of this
The app is hugely irritating
Constantly wants you to re login when you click on diagnostics, now across two apps this and My Vodafone. When you start a chat from the app you need your account number, so you need to leave the chat, it then says it will connect you to an agent and doesn’t
Brilliant Service, quality and value exceptional
Had other providers in an area with poor coverage charged extortionate in past for not very much. Had issues with coverage and speed. Vodafone brilliant, great value! Support had been efficient and effective, professional UK service. Could not ask for more. Well done a happy customer!!
Tv
To buffering a lot
Internet off and no contact
Surely if there’s an outage you could text updates?
Rubbish
Never works. It won’t even open without crashing on my phone, and just sticks on the loading page on my iPad.
not working
stopped after one day
Rubbish app, rubbish broadband
Vodafone has given me too much trauma. Always drops when I am on critical teams calls. I will soon leave Vodafone.