Propaganda enganosa
Response from developer
Olá, Agradecemos por entrar em contato conosco e compartilhar suas observações sobre a nossa política de cobrança. Gostaríamos de esclarecer que o Voice Recorder — Audio Memos oferece opções de assinatura para liberar o acesso completo aos nossos recursos. Os valores e a frequência de cobrança são exibidos de forma clara antes da confirmação da compra, exigindo sempre o consentimento ativo do usuário para que qualquer valor seja cobrado. Se você deseja solicitar um reembolso, isso deve ser feito diretamente através da Apple: acesse reportaproblem.apple.com, faça login com seu ID Apple, selecione "Solicitar um reembolso" e envie o pedido. Para evitar futuras cobranças, você pode cancelar a assinatura acessando os Ajustes do seu dispositivo iOS, tocando no seu ID Apple, depois em Assinaturas, selecionando o nosso aplicativo e tocando em Cancelar Assinatura. Se precisar de qualquer ajuda adicional, por favor, escreva para nós no e-mail support@primeform.tech. Voice Recorder — Audio Memos Team
Glitches
Response from developer
Hello, We are very sorry to hear about your experience and that you are encountering an error while using the app. Please try restarting the app and ensuring your device has a stable internet connection. If the issue persists, please write to us at support@primeform.tech so we can investigate this further for you. Voice Recorder — Audio Memos Team
Complaint of unfairness
Response from developer
Hello, Thank you for bringing this to our attention. We understand your concern regarding how the app's pricing is presented. Please note that while the app is free to download, a subscription is required to unlock its premium features. The subscription price and billing frequency are clearly disclosed on the purchase screen before any charge is made, requiring your active confirmation to proceed. We do not receive payments for free downloads. If you accidentally started a subscription or trial and wish to cancel it to avoid future charges, you can do so through your iOS settings: Go to Settings → tap your Apple ID → Subscriptions → select Voice Recorder — Audio Memos → Cancel Subscription. If you have already been charged and would like to request a refund, please sign in to reportaproblem.apple.com, select "Request a refund", choose your reason, and submit your request, as all transactions are managed directly by Apple. If you have any other questions or if we can assist you further, please write to us at support@primeform.tech Voice Recorder — Audio Memos Team
Praticamente um golpe
Response from developer
Olá, Agradecemos por entrar em contato e por compartilhar a sua opinião conosco sobre o modelo de assinatura do aplicativo. Entendemos a sua preocupação com os valores. A assinatura do Voice Recorder — Audio Memos desbloqueia o acesso completo a recursos avançados, como a transcrição detalhada de áudios e ferramentas de edição ilimitadas, o que também nos ajuda a financiar o desenvolvimento contínuo e atualizações de tecnologia do app. Caso tenha interesse em cancelar ou solicitar um reembolso, lembramos que as assinaturas são gerenciadas diretamente pela Apple. Para cancelar, acesse os Ajustes do seu iOS → toque no seu ID Apple → Assinaturas → selecione o nosso app → Cancelar Assinatura. Para solicitar um reembolso, acesse reportaproblem.apple.com, inicie sessão com sua conta e selecione "Solicitar um reembolso". Se tiver qualquer outra dúvida ou se quiser que analisemos o seu caso detalhadamente, por favor, escreva para nós no endereço support@primeform.tech. Voice Recorder — Audio Memos Team
Easy Audio Saving
Response from developer
Hello, Thank you for the great rating and for sharing how straightforward and convenient you find saving recordings! We really appreciate your suggestion for a better file search option, and we have shared this feedback with our development team to help us improve. If you have any other ideas or need assistance, please feel free to reach out to us at support@primeform.tech. Voice Recorder — Audio Memos Team
Need a refund
Response from developer
Hi there, We are very sorry to hear about the error you encountered while recording and any frustration regarding the charge. Our goal is to provide a reliable experience, and we would like to help resolve this for you. Since the subscription was purchased through the App Store, we are unable to issue refunds directly. To request a refund from Apple, please follow these steps: 1. Sign in to reportaproblem.apple.com. 2. Tap or click "I'd like to," then choose "Request a refund." 3. Choose the reason why you want a refund, then choose "Next." 4. Select the subscription, then choose "Submit." To ensure you do not experience any future charges, you can cancel the subscription via your iOS device settings: 1. Open the Settings app on your iPhone. 2. Tap your Apple ID name at the top. 3. Tap "Subscriptions." 4. Select our app and tap "Cancel Subscription." We would love to investigate the recording error you experienced. Please write to us at support@primeform.tech so we can look into this for you. Voice Recorder — Audio Memos Team
Capturing Thoughts by Voice
Response from developer
Hello, Thank you so much for the kind words and the great rating! We are thrilled to hear that Voice Recorder — Audio Memos has made it comfortable for you to capture your thoughts naturally and listen back to them. Your feedback is incredibly motivating for our team. If you ever have any questions or suggestions as you continue using the app, please feel free to reach out to us at support@primeform.tech. Voice Recorder — Audio Memos Team
Keeping my Ideas
Response from developer
Hello! Thank you so much for the kind words and the great rating — we're thrilled that Voice Recorder — Audio Memos is helping you capture and revisit your ideas. Knowing the app is useful to you truly motivates our team. If you ever have suggestions or need any assistance, please write to us at support@primeform.tech. Voice Recorder — Audio Memos Team
I cancelled my subscription and they still charged me
Response from developer
Hello, Thank you for bringing this to our attention. Please note that all subscriptions and billing are managed directly by Apple through your App Store account, and charges are processed automatically based on the active subscription status in your device settings. To ensure your subscription is fully cancelled and to prevent any future charges, please follow these steps on your iOS device: 1. Open the Settings app. 2. Tap your name (Apple ID). 3. Tap Subscriptions. 4. Select our app and tap Cancel Subscription. If you do not see a cancel button, the subscription is already cancelled. Since we do not have access to Apple's billing systems to issue refunds directly, you can request a refund from Apple by following these steps: 1. Sign in to reportaproblem.apple.com. 2. Tap 'I'd like to,' then choose 'Request a refund.' 3. Choose the reason for your request, select our app, and submit. If you have any further questions or need additional assistance, please write to us at support@primeform.tech. Voice Recorder — Audio Memos Team
Can’t convert to mp3 without paying for pro. If it’s a paid app stop pretending it free
Just Press and Recorded
Perfect Application
Careful with interface
Simple Recorder That Works
Awful scammers
Tried Dictating Instead of Typing
Response from developer
Hello, Thank you so much for the kind words and the great rating! We are thrilled to hear that dictating into the recorder worked well for your task and saved you some typing. If you ever have any questions or suggestions as you continue using the app, please feel free to write to us at support@primeform.tech. Voice Recorder — Audio Memos Team
Glad to installed it
Response from developer
Hello, Thank you so much for the kind words and the great rating! We are thrilled to hear that the app is working perfectly for you and that you find it easy to use. Knowing that our features and performance meet your expectations truly motivates our team. We hope you continue to enjoy using the app, and please feel free to reach out to us at support@primeform.tech if you ever have any questions or feedback. Voice Recorder — Audio Memos Team
Took money without consent
Response from developer
Hello, Thank you for bringing this to our attention. We want to clarify that all subscription prices and billing frequencies are clearly presented at sign-up, requiring active confirmation before any charge is made. Once initiated, recurring charges are processed automatically according to those terms. Since you purchased your subscription through the App Store, refunds and cancellations are managed directly by Apple. To request a refund, please sign in to reportaproblem.apple.com, select "Request a refund," choose your reason, and submit. To ensure you are not charged in the future, you can cancel the subscription by opening your device Settings, tapping your Apple ID, selecting Subscriptions, choosing Voice Recorder — Audio Memos, and tapping Cancel Subscription. If you need any further assistance, please write to us at support@primeform.tech. Voice Recorder — Audio Memos Team
