Remarque
Fraudulent debit card charges
Bug
Thank you so much for the new update and for creating such a great app!
I wanted to report a bug that has recently appeared in Conversation Mode. When I press the "Start" button, the screen briefly changes to the loading/processing state (like it's preparing), but then it immediately reverts back to the "Start" button and doesn't begin the session.
Could you please look into this issue?
Thanks again for your hard work!
Best regards,
Need my money back
Disappointing update
Thank you for the update. However, I noticed that following the latest update, almost all features and options in the app have become paid.
This is very disappointing and frustrating for long-time users who rely on this app daily. Could you please explain the reason behind this sudden change? Making every feature paid has significantly impacted the usability of the app.
I look forward to hearing your explanation and hope you consider keeping some essential features free
Could not delete
History
arnaque
Response from developer
Bonjour, Je suis vraiment désolé d'apprendre que vous avez eu une expérience aussi négative avec notre application. Je comprends votre frustration d'avoir été débité de manière inattendue. Techniquement, il est impossible pour l'application de prélever de l'argent sans votre confirmation explicite via votre identifiant Apple (Face ID / Touch ID / Mot de passe). Tous les paiements sont gérés directement par Apple. Si vous avez besoin d'aide pour gérer vos abonnements Apple, n'hésitez pas à nous contacter à ios_feedback@avirise.site. Cordialement, Jean
Arnaque
Response from developer
Bonjour, Je suis vraiment désolé d'apprendre que vous avez rencontré ce problème avec l'essai et le paiement de l'abonnement. Je comprends votre frustration. Il est important de savoir que les développeurs n'ont pas accès aux informations de paiement des utilisateurs. Tous les paiements sont gérés directement par Apple via votre identifiant Apple (Face ID, Touch ID ou mot de passe). Si vous avez besoin d'aide pour gérer vos abonnements Apple, n'hésitez pas à nous contacter à ios_feedback@avirise.site. Cordialement, Sophie
Cancel subscription
Not just garbage, but dangerous
Experience
Makes claims it cannot support
Beware
Poor service
환불요청
Response from developer
안녕하세요, 아둠님! 환불 관련해서 불편을 드려 죄송합니다. 구매 옵션 선택에 오류가 있으셨다니 안타깝네요. 저희 앱 내에서는 직접적인 환불 처리가 불가능합니다. 번거로우시겠지만 ios_feedback@avirise.site 으로 문의해주시면 환불 절차에 대해 자세히 안내해 드리겠습니다. 빠른 해결을 위해 최선을 다하겠습니다. 감사합니다! 친절하게, 엘리자베스 드림
