Adding scene number
I have found it impossible to add my scene number to my voila orders. Why does it have to be so hard to figure out!
Du jamais vue
Aliments frais beau et ce garde longtemps merci Voilà
iPhone app scrolling issues
Tried scrolling through Favorites from the app and everything just hung. Contacted support but issue was never resolved.
Is voila better?
Everything seems fine until the delivery that sends you rotted vegetables and rotted lemons just when you are sick with flu and those company will refuse to answer their email with all the images of the bag of rotted food you sent the, or take their rotted food back or sent a refund. They want you to call instead. Plus always a $2 to $3 markup at tines even more.
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Couldn’t be happier
I injured my knee and needed help getting my groceries and a friend suggested Voila and I’m so glad they did. This service has been a life saver for me and I think I may continue to use it even after I’m healed!!
Can not find items
Every single time I try to find a regular grocery item, the app is never able to locate the item and I am always unable to purchase anything. I’m genuinely
surprised there are any positive reviews for this app!
surprised there are any positive reviews for this app!
Super convenient
App is friendly and quality products
Voilà
Je suis vraiment satisfaite des produits de voilà, toujours très frais et en bonne état. Si il y a un problème tout se résout très rapidement avec eux. Les livreurs sont excellents, polis, gentils, efficaces et jamais en retard. Merci Voilà!
Poor customer service
Folks, be very cautious with this company. I signed up for a a yearly delivery pass for $100 + tax, got a couple of deliveries, then they disabled my account without notice or explanation, but didn’t cancel/refund my delivery pass. I had to call customer service and only ended up getting a partial refund. I’ve been a loyal customer of Sobeys and Farm Boy for years. They broke this loyalty. Be very weary is my advice.
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Some design problems
Some design problems, not meeting customer need, and some execution problems around hand-offs to e.g. webpages for re-login, with failed coding for some aspects of security measures. Overall, gets the job done if you can stay patient with a certain lazy clumsiness in the backwater parts of the app.
Options
I’m finding that more and more frequently the items I order regularly are not available.
Meilleur site
Je commande depuis 2020 et j’ai tenté ailleurs mais ce n’était pas aussi facile. Je recommande la commande en ligne, le service de livraison est courtois, à l’heure et tout y est. Il faut vérifier certains items, comme le yogourt qui n’est pas la bonne sorte mais autrement, tout est parfait.
Merci
H.
Merci
H.
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Service de livraison et légumes
Livraison exceptionnelle et aliments frais.
Très bien
Excellent, facile et bonne qualité
Terrible customer service
Orders keep getting canceled with no reason given, and accounts randomly disabled. Absolutely atrocious service
Convenient
Reliable and easy
Ginette
Toutes mes commandes sont complètes et les produits sont bien frais, j’apprécie beaucoup.
Great service
is on time as scheduled and driver is courteous and friendly. I am pleasantly impressed.
So Convenient and Great Produce
We’re all busy and Voila just makes life a bit easier. Healthy choices and great produce.
Too hard to Check Out
There are too many extra screens when checking out: Are you running out?!?; You might be interested!; Flash Sale!; etc., etc..
One is fair to boost your sales, two is excessive, more and I want to delete the app and stop ordering from you.
One is fair to boost your sales, two is excessive, more and I want to delete the app and stop ordering from you.