Awesome support!
So absolutely thrilled with this app and with the company support! I have an Enel X juice box that has been sitting dormant for over a year, but these guys offered their support via email and helped me get the app going and now my wall charger is working again! So thrilled! Good company good support
Show more
Cannot Add Charger
When I log in it’s showing “no unit” and won’t let me add my juicebox.
Simple, secure and sweet for my EV charger
Please keep it simple, secure and sweet. People only need to schedule charge and amps control. Suggestion: allow multiple schedules with current. So we can leverage maximum from solar and avoid import from grid. For example, 10am to 11am: 10amp, 11am-12am:15amp, 12pm-3pm:20amp, 3pm-4pm:15amp
VoltiE to the Rescue!!Excellent support
I am one of the unfortunate Juicebox home charger owners. When the Juicebox parent company ceased operations my smart charger became a dumb charger. VoltiE stepped up and provided a work around solution. I can again schedule my Juicebox charger to only charge at low rate times. This required a caring and professional VoltiE support staff and a solid app. Thank you VoltiE!
Show more
Works with Juice Box 40
A very handy app with the best support I have ever experienced. I look forward to future additions such as weekend schedule and electricity cost. Thanks VoltiE!
Enel x juicebox back online
Thanks for finally unbricking my charger. Had the old app but didn’t get a notification to update. Downloaded the new, deleted the old
How can we setup an account?
How can we setup an account? The app only lets you sign in with no sign up function
App and company are excellent
I had trouble connecting my charger to app. The support I got was beyond great . My issue was worked by Voltie and they responded within hrs. This went on for awhile while they suggested solutions. Finally they determined my charger was defective and I was provided with an excellent solution. It now works with the app , which is user friendly and has the features I want
Show more
Excellent Support — My JuiceBox Works Again!
Amazing support and a great experience with VoltiE! When I had problems with my JuiceBox charger, the team didn’t turn me away — they took the time to help, gave me access to the app, and got everything working again. My JuiceBox is now fully functional and manageable through VoltiE.
A special thank you to Nataliia Golovko for her help, patience, and attention throughout the process. It’s rare to find support that genuinely cares about solving the problem.
Definitely 5 stars. Highly recommended!
A special thank you to Nataliia Golovko for her help, patience, and attention throughout the process. It’s rare to find support that genuinely cares about solving the problem.
Definitely 5 stars. Highly recommended!
Show more
Great Service
I was trying to migrate my Enel X JuiceBox over to VoltiE and after one support email I had the answers on what to do within a day. Once set up properly, the login and Dashboard were available with all details like I had before. Most surprisingly I did not have to re-register the unit with VoltiE.
Smart Again
Finally, my Juicebox 40 is once again a smart EVSE with the VoltiE app. I can adjust the current, check the charging status and see results of the last few charge in the history.
VoltiE brought my Juicebox 40 back to life!
Thanks guys!
Good Experience 😄
Just a shout out to the Support Team who who helped me get my Juicebox 40 online. They provided the info I needed to get logged into the app as well as how to get my “gifted” Juicebox 40 onto my network. The app does just what I need, it allows me to set the charge rate, schedule, and keeps a history of charging sessions. The app is responsive and hasn’t given me any trouble. Well done to the entire team.
Show more
Juicebox user
I have a Juicebox and the company that made them shut down operations in the US. Without their app, I was not able to adjust the amps pulled by the charger and our breaker kept tripping. I called VoltiE support and they were able to help me get setup quickly. The app allowed me to adjust the right setting and solve my amperage problem.
Show more
Horrible experience
They picked up the software management of my at home charger and it’s been problem after problem. They don’t even have a “forgot password” option on their login screen (which is my only recourse right now because it’s not taking the password that’s working on their website). ugh
Terrible app and company
Removed old app without warning and no way to login to new one. Non existent support
