Von Maur User Reviews

Customer Experience

Positive experience82.1% of reviews
Neutral3.0% of reviews
Negative experience14.9% of reviews

~ Based on 134 written reviews from the US App Store.

What users say

Is Von Maur Safe?

Von Maur appears safe based on user ratings. AppsHunter Safety Score for Von Maur is 98/100.

This assessment is based on 15,257 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 14,849 App Store ratings for Von Maur.

Is Von Maur Legit?

Von Maur appears to be a legitimate app. AppsHunter Legitimacy Score for Von Maur is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

You have the greatest store ever, best quality, customer service and your people just make you feel like family!!! Thank you!

Von Maur - the Best!

Greatest company-honest, wonderful products, payment system is amazing!
No other company treats their customers like they are valued.
Today I gave your web site to two people because of compliments on my shoes from your store.
Thanks for great customer service!

Simple

Convenient

๐Ÿซถ๐Ÿป

Quick and easy.

Awesome

Great fast and easy!

Good store

Very good store reminds me of the old Boston store or Schusters. They should serve Champagne in hors dโ€™oeuvres on holidays just like Chicago does it would make it more exciting.๐Ÿ˜๐Ÿ‘

Excellent service

Iโ€™m new to Von Maur and taken back by the helpfulness and kindness of all the Salespeople. A special shout out to Michelle at the Clarins counter at Orland Square. She was amazing helping me get my skin repaired. Also the bathroom attendant who keep the bathrooms in great condition. I

Login Error

Have tried several different times to log in with correct information and continue to receive error message. Attempted to reset password with continued error messages. Now currently unable to login or pay any invoices through app.

Excellent service!!

Excellent service!!

Password Display

Is there any way to provide a โ€œshowโ€ feature so app users can switch to โ€œshowโ€ feature to verify their password is typed correctly before submitting? Lots of apps allow this!

Otherwise, the app is decent.

Love Von Maur!

Always a pleasure shopping in your store. I love the in store staff in Livonia!

Perfect

Perfect product

Love your site

Very easy to make a payment and view account!

Great shopping experience

Van Maur is always consistent with beautiful merchandise and friendly service

Exceptional service

From the friendly greeting when I walked in the store to the hand written thank you for your order card, this is now my favorite store!
Itโ€™s the little things that go a long way! With all the department stores out there, it would be easy to shop elsewhere, but when you get great service from each and every employee that you come in contact with, that makes a world of difference!
Thank you
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Love Shopping At Von Maur

Thank you always for the Best Shopping Experience and the Best Customer Service Experience I always receive. It is my pleasure to shop with Von Maur. You are all the BEST !!!

VonMaur

Von Maur is a store that others should strive to be like. They are customer service driven and they stand behind their products. Their staff are educated about the stores products. A lot of people think the store is expensive, but in fact, itโ€™s really no more expensive than Macyโ€™s or Nordstrom. Von Maur is always my first choice when Iโ€™m shopping for myself or anyone else.
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Love the Boutique/Store/Love the credit card

Always easy to pay or make payments, and the employees on the other side of the phone always ready to help me out!!
A+++++++

A+ Service

Von Maur has never deviated from its excellent service in the 30 years since it came to Chicago area. Its โ€œcompetitorโ€ has certainly declined. I can always count on excellent service, an inviting store, beautiful gift wrap and a positive shopping experience. I canโ€™t say this for most other stores. Keep up the good work but please bring back more choices in the bows-a hot pink bright greenโ€ฆsomething more vibrant!
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Late Payment

Love Von Maur for giving me the time to catch up on my bill.
Just hoping that it wasnโ€™t reported to the credit bureau.!