Great service. TERRIBLE app
Remember me does not work.
Login is slow. Button stays same color so u dont know its been clicked.
Add payment means add a card…. Not check out.
The bus service is incredible. The app is terrible. Please hire some professional people.
Login is slow. Button stays same color so u dont know its been clicked.
Add payment means add a card…. Not check out.
The bus service is incredible. The app is terrible. Please hire some professional people.
maybe needs an update?
it crashes when i try to log in… cannot rate it as ive never been able to use it!
Total disaster app, avoid and use the web site instead
I booked a trip on the web before downloading the app. I tried to check to see if I could change my seat in the app the night before and as on as I hit modify - my ticket was cancelled! So I immediately tried to rebook and couldn’t because after picking a 1 way trip with 1 passenger it insisted I choose seats for two passengers and for a return trip! What a mess.
I went and took care of it on the web site (which works fine). VL, you should just kill this app and get one that works. Riders, it’s a great service, just don’t ever use this app.
I went and took care of it on the web site (which works fine). VL, you should just kill this app and get one that works. Riders, it’s a great service, just don’t ever use this app.
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Poor, frustrating app
This transportation service is excellent, a great alternative to driving or flying Houston to Dallas. When I read the app reviews, I couldn’t believe it could be so bad. Until I tried to book a trip. Three times. So frustrating. Instead of going through a litany of what didn’t work, I’ll just say, just about nothing worked. I went to the website on my laptop and booked from there. Much better experience. Save yourself the time and mental anguish and don’t use the app.
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Great service, awful app
Amazing service and I use it all the time. That said, your app - specifically logging into it - is straight awful. You need to get this fixed so I can actually log into it. It’s been this way for months and makes the app non functional.
