Good concept, but the UX and nutrition functionality need significant improvement
I really wanted to love this app because having medication, weight, meals and progress in one place should make the whole process much easier. Unfortunately, the nutrition and tracking experience needs a lot of work.
The AI meal estimates are regularly inaccurate, sometimes by hundreds of calories, and the macros can be far enough out that the app then gives completely inappropriate feedback. I’ve had meals where the app overestimated fat, told me to reduce it, then after I corrected the numbers manually it told me to add more healthy fats. That makes the coaching feel unreliable rather than helpful.
The app also focuses too much on judging meals after they’ve already been eaten. I’d much rather see forward-looking guidance based on my whole day, e.g. “you’re low on fibre today, consider adding X later”, instead of scoring every meal and telling me what I should have done differently.
There are also some obvious tracking gaps. The app advises users to log symptoms, but there’s no proper symptom logging function. Hydration is encouraged but water tracking is limited. Meal logging appears designed around three meals a day, which makes snacks and drinks feel like an afterthought even though they obviously matter if you want an accurate picture of intake.
The progress view could be much better too. I’d love proper daily, weekly and overall journey dashboards showing calories, protein, fibre, hydration, weight trend, medication adherence, symptoms and activity in one clear place.
There’s a good product underneath this, and I like the convenience of having everything linked to my weight-loss treatment, but at the moment I’m doing far too much manual checking and correcting for an app that should be making the process easier.
2/5 — good concept, but the UX and nutrition functionality need significant improvement.
The AI meal estimates are regularly inaccurate, sometimes by hundreds of calories, and the macros can be far enough out that the app then gives completely inappropriate feedback. I’ve had meals where the app overestimated fat, told me to reduce it, then after I corrected the numbers manually it told me to add more healthy fats. That makes the coaching feel unreliable rather than helpful.
The app also focuses too much on judging meals after they’ve already been eaten. I’d much rather see forward-looking guidance based on my whole day, e.g. “you’re low on fibre today, consider adding X later”, instead of scoring every meal and telling me what I should have done differently.
There are also some obvious tracking gaps. The app advises users to log symptoms, but there’s no proper symptom logging function. Hydration is encouraged but water tracking is limited. Meal logging appears designed around three meals a day, which makes snacks and drinks feel like an afterthought even though they obviously matter if you want an accurate picture of intake.
The progress view could be much better too. I’d love proper daily, weekly and overall journey dashboards showing calories, protein, fibre, hydration, weight trend, medication adherence, symptoms and activity in one clear place.
There’s a good product underneath this, and I like the convenience of having everything linked to my weight-loss treatment, but at the moment I’m doing far too much manual checking and correcting for an app that should be making the process easier.
2/5 — good concept, but the UX and nutrition functionality need significant improvement.
Show more
Informed
Experience so far
Helpful
Easy to use and help remind me to log what I'm eating and doing otherwise I think I could easily forget
Data protection issue
The service is fine but finished with it and spotted that I can’t request data deletion within the app which is in breach of apples policy dated June 30, 2022, as described in App Store Review Guideline 5.1.1
Weight loss
I love this Voy you keep track of weight loss there’s tips and constant support wot more could you ask for
5 stars from me ❤️❤️
5 stars from me ❤️❤️
Very good
A very good weight loss plan
App = Trash, Program = Great
Just to be clear the weightloss program and support is great.
However the app is so bad.
I’ve never had an app crash, freeze and just lock up so frequently. I work to ensure it’s updated, but it is continuously frustrating to try and track progress and wait EVERY SINGLE time to perform an action, like record a food item, ask a question to the chat. I have removed and reinstalled twice - no luck.
However the app is so bad.
I’ve never had an app crash, freeze and just lock up so frequently. I work to ensure it’s updated, but it is continuously frustrating to try and track progress and wait EVERY SINGLE time to perform an action, like record a food item, ask a question to the chat. I have removed and reinstalled twice - no luck.
Show more
Care
It reminds me I am not alone. The care is there if you need it . I highly recommend Voy .
Good service
All good ❤️
Aplicativo travando
O aplicativo tem travado muito!
Pra fazer qualquer registro preciso fechar e abrir umas 4 vezes pra conseguir.
Pra fazer qualquer registro preciso fechar e abrir umas 4 vezes pra conseguir.
Doesn’t work
It didn’t work for me, they tie you in and don’t let you cancel even if doesn’t work- keep upping dosage without any checks and gets more inexpensive after luring you in with low cost for pills. App not great either just a way for them to get lots of personal data which they no doubt sell but has no value to you.
Show more
Worst when it comes to attending call or live chat
I have waited from morning 9 till afternoon no one responded or called back or no live chat service available.
Worst service i have experienced
Worst service i have experienced
Fantastic
I am not great at remembering to log But the app really does help and it is good to see progress even if I don’t feel it. I put on 4 1/2 stone and developed a very unhappy liver during a 15month chemo period where I also went through medical menopause. So, to see the scales start to move in the right direction is such a relief and a great drive to keep going.
Show more
Está me ajudando MUITO
Agradeço muito a equipe
Keeps everything in one place
A good app that keeps everything in one place, like my weight, medication and pictures. However, although I love that I can also track my calories, I find that I’m constantly having to work out the calories myself, as the AI technology is always getting the calorie count wrong on the foods I upload.
Overall I would recommend and having great results on my medication (1 stone loss in 1 month).
Overall I would recommend and having great results on my medication (1 stone loss in 1 month).
Show more
Não consigo logar
Logo com a minha conta, mas segundos depois o app fala que minha sessão expirou e me desloga.
Perfect choice
Ive had great results with no side effects. Loving the weight loss.
Amando a experiência
O aplicativo é super fluido e tem diversas funções interessantes! Adorei como está simples de usar.
Do Not use!!
They are fast at taking your money, but when you raise a ticket as you have an issue, they will ignore you. Don’t waste your money. It’s pretty much a scam. You have been warned.
Está me ajudando bastante
o aplicativo é muito bom, conta calorias do prato em poucos segundos a partir de imagem do prato e me ajuda a ter boas ideias de mudança de hábitos pra ter uma vida mais saudável. eu acesso todos os dias e estou contente com os resultados do meu tratamento.