Best best best
I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,650 USD worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 262,800 USD within a couple of weeks. But i didnāt realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of Alexcybertech01 At gmailcom. So i file a report and he was able to help me get back all my lost funds withing two weeks i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam , reach out to Alexcybertech01 via gmail
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Extremely excellent crypto platform for trading and investment
I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,650 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 262,800 GBP within a couple of weeks. But i didnāt realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of Alexcybertech01 at gmailcom, So i file a report and he was able to help me get back all my lost funds withing two weeks i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam , reach out to Alexcybertech01 @ gmailcom
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Amazing App !
To get your $50 free Bitcoin upon sign-up,
enter "A5AE85" during the sign-up
process. This is an official promotion for new
users of Voyager. I love everything about
Voyager and what it stands for.. However,
you all are making it hard for me.. To
compete against Robinhood, Cashapp,
Tdameritrade, and soon to be Fidelity; please
find a way to get rid of these fees to buy into
the market.. Maybe keep the selling or
converting fees.. But, we need more people
in the market and the fees are not helping..
Please go public soon.. Merge with Square or
buy them if possible.. Or, merge with
Facebook as that would allow Basebook to
be an industry leader in crypto and p2p
transfers and transactions.. Most important,
I currently use yahoo finance to manage and
see my average cost and gains or losses for
all my different crypto investments.. I would
love it if Voyager would incorporate my
average cost per coin.. Also, add in my daily
and total gains and losses.. I should not have
to use a third party site to manage
investments that I purchased on your site.
Lastly, please add custom alerts for all of the
crypto's offered on the platformā¦.. We only
have the ability right now to set custom
alerts for three assets and again I have to use
a third party site for the others.. I would love
for Voyager to be my source for everything
cryptoā¦.
Today
Games
Apps
Arcade
enter "A5AE85" during the sign-up
process. This is an official promotion for new
users of Voyager. I love everything about
Voyager and what it stands for.. However,
you all are making it hard for me.. To
compete against Robinhood, Cashapp,
Tdameritrade, and soon to be Fidelity; please
find a way to get rid of these fees to buy into
the market.. Maybe keep the selling or
converting fees.. But, we need more people
in the market and the fees are not helping..
Please go public soon.. Merge with Square or
buy them if possible.. Or, merge with
Facebook as that would allow Basebook to
be an industry leader in crypto and p2p
transfers and transactions.. Most important,
I currently use yahoo finance to manage and
see my average cost and gains or losses for
all my different crypto investments.. I would
love it if Voyager would incorporate my
average cost per coin.. Also, add in my daily
and total gains and losses.. I should not have
to use a third party site to manage
investments that I purchased on your site.
Lastly, please add custom alerts for all of the
crypto's offered on the platformā¦.. We only
have the ability right now to set custom
alerts for three assets and again I have to use
a third party site for the others.. I would love
for Voyager to be my source for everything
cryptoā¦.
Today
Games
Apps
Arcade
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Voyager the best trusted Exchange
I have been with voyager about 3 years. Steve Ehrlich, David and his support team have always gone out of their way to make sure customersā needs are met and they are satisfied which you donāt receive that level of service from other exchanges! They offer amazing and generous interest rates on most of your crypto including a 9% on ur usdc while sitting on the exchange safe and secure as all coins are being protected in a cold wallet so no worries there plus your USD is completely insured up to $250k. The reason I said your crypto is safe there while earning you interest is because they are not involved in direct lending cryptos. Voyager to this day has been my favorite exchange out there when it comes to cryptos. I highly recommend them to anyone in the business.
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Do NOT put your money on this platform
I joined voyager during the Mark Cuban Bitcoin promotion. It was awesome, got the $100 in Bitcoin and proceeded to trade for about three weeks before my account was āfrozenā for two to three weeks. This was during the height of the bull run we saw in the fall of 2021. I couldnāt make trades and basically lost the $100 I was āgiven.ā Did I learn my lesson? No. I continued to use Voyager because I do like the interface of the exchange. I eventually bought Luna on there given it was one of the few platforms still allowing trades after the coin failed. Should have traded on KuCoin, I know that now because once again, my assets were āfrozen.ā I am AGAIN losing the opportunity to trade and make money off of LunaC. We are now on day five of LunaC assets being frozen and I am losing so many opportunities. I submitted tickets of inquiry the first time my account was frozen and I have this time as well, to no avail. You get no response, nothing. After all of this, I am never using this platform again. I highly recommend all of you stay away from Voyager.
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Warning, shady business!
Your cash is not liquid with this app. Recently they requested identity verification. I provided all necessary documents as required. Now I cannot make changes to recurring investments nor sell any assets or withdraw cash. Whatās worse is I was trying to update my recurring withdraw account as I am trying to close this bank account. Now I cannot because they keep withdrawing from it. Voyager is literally stealing from me. Even more, I submitted a help ticket only for them to close it immediately as solved. I am currently in search of the proper authority to report this business too. I hope I can find a resolution without doing this, but they do not leave me with any other options. Follow up. After looking through their website and calling all available phone numbers, there is no way to get in touch with customer service expect through the website, which they do not respond too. I do not know if contacting the SEC is an option but I will follow up once I have found a resolution. I would not recommend trusting this company with your money.
Update. They sent me an email stating I do not meet their requirements and they have closed my account. No reason provided, no money returned.
Update. They sent me an email stating I do not meet their requirements and they have closed my account. No reason provided, no money returned.
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Life Changing!
The interface in this app makes it almost TOO EASY to buy and sell crypto. I love that things I may not want to do always have an additional dialogue box pop up. For example, if I am contemplating selling a position and I bump the sell key, thereās an additional check to make sure I want to make that move. At the same time, the swipe to order motion is both deliberate and easy, so even though itās fast, itās also not going to chnage your portfolio on accident. All the information I need for my assets is easy to see right up front and I LOVE seeing my rewards stacking on the far end. Little by little I have seen my portfolio and my rewards grow. The best part is knowing theyāre just getting started. AMAZING
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Stay Away! Save yourself the headache !! Youāve been warned!!
OMG! Itās the absolute worst crypto app ever!! I got suckered in by seeing FREE $10 btc add on Facebook. Donāt fall for it! Yes I signed up and they did credit and I account $10 in bitcoin. Prior to withdrawing the bitcoin you have to wait something like 14 days..š¤·š½āāļø. Well you cannot transfer crypto out of voyager account because thereās a minimum amount required?! What?! Anywho I sell off the btc attempt to withdraw my now $11 from the account but you cannot just enter banking account numbers, they require you to use some service(PLAID) so yes another hoop! Seeing as I donāt use a conventional banking account this troubles me but oh thank god, PLAID actually supports CHIME so I go thru and link account. Bada Bing Bada Boom, finally 3 months later Iām able toā¦.Wait.. Oh, an error message saying they wonāt allow withdraw to that institution!š±š¤Æ whoa?! Are you kidding me?! Seriously itās a nightmare and any ācryptoā app or wallet should have no problem allowing someone to send btc along the blockchain but not This one?! Crazy! SERIOUSLY! STAY AWAY!
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Scam
Iāve been testing this app for a couple months with small amount of money. Now they have locked me out asking for my Driverās License and a Selfie (yes a selfie!) in order to verify my account. Iām not comfortable providing this info to them. How do I know this is secure or they are just building a database with our personal info to sell? I mean they donāt even have a Customer service phone number. So I have open up a ticket asking to close my account and transfer my money back but so far no replies. I also noticed in the reviews bunch of people having the same issue. If I donāt hear back in a week or so or not given my money back Iāll be filing a BBB report. After that a complaint with the NY attorney general. Iāll also prepare a class action lawsuit against the company. But we have to follow proper steps in order to file the lawsuit. But if you are new to this company please stay away as they can change their verification requirements anytime and ask you for whatever they want.
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Frustrated. Impossible to move assets out.
Sorry but I recommend against the app. Donāt use Voyager. Iāve used it for a few months now. I did the verification process: Iām perfectly legal, perfectly fine, Iām 100% certain of that. That was done, set up my bank, bought assets. Fine, no problems. I check my assets every day, bought and sold a few things, fine. Then the app locks me out and I have to do verification all over again. Ok, so I do it again. Now, a few weeks later, it locks me out again. Now my balance reads zero: cash gone, crypto gone- itās a lot of money. I donāt panic, I relax and then I do verification for a third time. It says it may take up to 12 weeks to verify and if I start a support ticket it will take longer. What? Thankfully, Iām verified about an hour later. Balance: zero. But after a while balance is back to normal so my assets are obviously safe. But now Iām upset and want to take my assets out. Frozen. I canāt send out the crypto and canāt drop the USD back into my bank. Try and get help in the app and all you get is a 100% useless bot. It will not allow me to speak to a human. Iām taking my business somewhere else and I suggest you do as well. Hey Voyager: You canāt freeze my assets because your app doesnāt work! Easy to put the money into Voyager but impossible to get it out.
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Ok, Except Where It Isnāt, Which is What Matters
I had a love/hate with Voyager that has run itās course to just hate over the last 6mo. Where is Voyager the best? On the interest they offer. Where are they meh, their spreads. Where are they the worst? Transfers and customer service. Itās become impossible to move funds to either my bank or my wallet in a timely manner. All transactions sit on pending status waaaaaay longer that the ticket quotes you it will take (24 hours). There is no way to speak to anyone that I know of (I looked up the CEO on Bloomberg but havenāt tried the listed number yet), the only option is to support a ticket. That ticket will sit unanswered while your problem isnāt fixed. Eventually, days and days and days later (I think it took a week for them to process my last cash withdrawal to my bank which I mean on Voyagerās end, my bank posted it the day after the transaction came off pending) your transfer will go through. The interest has held me too long: with DeFi out there and Voyager actively suppressing it, I donāt need Voyager anymore. Thanks for almost being great, making this that much more disappointing.
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Support is Crap!
THIS PLACE HAS TERRIBLE TECH/CUSTOMER SUPPORT! I signed on with Voyager when the Dallas Mavs partnered with them in hopes to get the $100 BTC bonus. I figured the Mavs would only parter with top notch companies but boy was I wrong. I opened an account, linked my bank, deposited and purchased the $100 required to receive the promotional BTC. 3.5 days later, I received a message that my bank account link had been denied by Voyager. It turns out it was because it was a joint account. After uploading some new documentation, the bank account was successfully reapproved by voyager. However, my deposit has not been reinstated. It was hard to figure out how to contact support to get this resolved. The app didnāt give me the contact info. I ended up having to reply to an email they sent me. I have asked them some questions about that initial deposit several times and they never really answer my questions but instead give ambiguous responses. Plus it takes a day or two to get a response. Needless to say I have not received my promotional $100 in BTC. I am disappointed because the app looked to have potential but I cannot take a chance with my money using a company that has HORRIFIC technical/customer support.
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Nearly Impossible to get approved for an account
I have been attempting to sign up for an account with voyager for almost 1 week. Of course I have entered all my correct information into the app. They then tell you your account is pending. They then ask for pictures of your drivers license, recent utility bills, a picture of yourself. I have submitted the personal information they requested and they are still asking me to upload more personal documents and not approving my account. I have been at this for almost 1 week and I am still unable to purchase or trade crypto. Now the on screen message I am getting says they may still be reviewing my application and that it could take 12 weeks.
Furthermore reaching out to their customer service has been awful. There is no phone number and therefore you have to submit a āticketā and wait for someone to email you back. Of course I have been emailing back and forth now with their customer service and they still are unwilling to get my account up and running.
Consider using a different platform to purchase crypto and good luck getting a new account with this company.
Furthermore reaching out to their customer service has been awful. There is no phone number and therefore you have to submit a āticketā and wait for someone to email you back. Of course I have been emailing back and forth now with their customer service and they still are unwilling to get my account up and running.
Consider using a different platform to purchase crypto and good luck getting a new account with this company.
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Poor customer service
Since I started using the app, I have no problem with buying cryptos and checking all the transactions. But recently I keep getting issues regarding relinking of my bank account. I was able to buy but just want to check and try if I will be able to withdraw money but the app is not allowing it because of some relinking issues in my bank account. I tried to relink it and was successful on my bank account side because I can check that it was link successfully but the connection expired note is still showing in the Voyager app. I tried to contact them multiple times but I didnāt get any reply from a real person but mostly through auto reply without answers on how I can solve the issues. This is not good especially if for example you have already invested lots of money and no one can help you with issues regarding withdrawals etc
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Limit order / Stop loss
This application is great except for a few things. #1 is not having a stop loss. This needs to be put in with the next update. It would be great to have this in the same section as limit order where someone could ācheck offā each. Iām sure this would be a feature many would use.
#2 and my biggest complaint is the 1% difference in actual price, bid price, and ask price. When watching the actual market I have seen the price reach my limit order. Unfortunately voyagerās buy and sell are around 1% different from this. It doesnāt seem like much but when your just trying to make small % gains such as 5% profit gains, if the crypto only goes up 5.25% gain then your limit order will not go through. This also needs to change. If a limit order is placed at 5% then when the market reaches 5% it needs to sell. It will not sell until the limit order hits the bid price which is 1% above that set price. When I know a crypto will go up 5% and it doesnāt sell because of your bid orders for the program I take the chance of losing money past that time frame. I literally watched it go past my 5% limit order yesterday and the app did not sell my crypto for that profit. Now I am sitting on a negative 1.5%, waiting for it to come back up. It should have sold! If the ask is at a price, then other people are buying at that price. With someone having a limit, then it needs to sell.
Biggest complaint!
#2 and my biggest complaint is the 1% difference in actual price, bid price, and ask price. When watching the actual market I have seen the price reach my limit order. Unfortunately voyagerās buy and sell are around 1% different from this. It doesnāt seem like much but when your just trying to make small % gains such as 5% profit gains, if the crypto only goes up 5.25% gain then your limit order will not go through. This also needs to change. If a limit order is placed at 5% then when the market reaches 5% it needs to sell. It will not sell until the limit order hits the bid price which is 1% above that set price. When I know a crypto will go up 5% and it doesnāt sell because of your bid orders for the program I take the chance of losing money past that time frame. I literally watched it go past my 5% limit order yesterday and the app did not sell my crypto for that profit. Now I am sitting on a negative 1.5%, waiting for it to come back up. It should have sold! If the ask is at a price, then other people are buying at that price. With someone having a limit, then it needs to sell.
Biggest complaint!
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Limit sells wonāt work
They only allow you to do market sells at a lower rate then market value so I believe they can immediately make money on your transaction. If you try to do a limit sale thatās still under the market value but more then what they try to give you for a market sale it wonāt process.
So if you are trying to actively trade voyager is not a good place to be. Itās for buying and holding so they can either use your funds or they want to be able to immediately bank off your sale.
The app is well organized looks good, the fact they pay apr % on certain coins is awesome. But I feel they are trying to unfairly make you do market sales at substantially lower rates then market values to immediately make big gains on your transaction . Iāve yet to have a limit sell even ever process. That part is super sketchy and dishonest to me which is frustrating. But if it werenāt for that voyager could be at the top in my opinion
So if you are trying to actively trade voyager is not a good place to be. Itās for buying and holding so they can either use your funds or they want to be able to immediately bank off your sale.
The app is well organized looks good, the fact they pay apr % on certain coins is awesome. But I feel they are trying to unfairly make you do market sales at substantially lower rates then market values to immediately make big gains on your transaction . Iāve yet to have a limit sell even ever process. That part is super sketchy and dishonest to me which is frustrating. But if it werenāt for that voyager could be at the top in my opinion
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Awesome Customer Service!!
Voyager is one company that pays attention to their customers emails by not only answering them with replies but they take care of issues that you have. I created a huge issue due to my inexperience in crypto and they worked with me to rectify my situation! It took a long chain of emails back and forth but they were attentive to my problem even though I created the issue. I was very impressed by the way they handled the situation and have the utmost respect for their customer service. I see posts on social media all the time about people getting screwed over by their crypto wallet operators but I can say beyond a shadow of a doubt that Voyager isnāt one of the sketchy ones, they are there for their customersā¦that I can say by experiencing it first hand!!
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Along for the Voyage
I really love this app for trading crypto, I like it so much I invested in VYGVF and VGX.
Anyhow, my review is going to be a lot more lenient than some of them Iāve read here since my day job is designing tech products and I know how difficult it is to build and execute an app like this which is also having a high growth rate.
I think the Voyager team is doing an amazing job. The UX is a true MVP (which few tech teams really understand!!!) and I canāt wait to see what other features you guys implement in the future.
I do have a few criticisms that Iād like to give constructively, if youāre looking for user feedback:
- Would love to be able to set price trigger notifications. Iāve been using Crypto pro for this, but would love to ditch it and set them in Voyager (would pay for this feature!)
- The limit orders I set rarely trigger so it feels like the bid ask spread is offā¦
- in my portfolio I want to see my % overall P/L in the first columnā¦ itās annoying to have to scroll over to see it.
- please be more transparent about withdrawal fees, they are difficult to find.
Hope this helps! Excited to see what you implement next ā enjoying all the email updates. Cheers!
Anyhow, my review is going to be a lot more lenient than some of them Iāve read here since my day job is designing tech products and I know how difficult it is to build and execute an app like this which is also having a high growth rate.
I think the Voyager team is doing an amazing job. The UX is a true MVP (which few tech teams really understand!!!) and I canāt wait to see what other features you guys implement in the future.
I do have a few criticisms that Iād like to give constructively, if youāre looking for user feedback:
- Would love to be able to set price trigger notifications. Iāve been using Crypto pro for this, but would love to ditch it and set them in Voyager (would pay for this feature!)
- The limit orders I set rarely trigger so it feels like the bid ask spread is offā¦
- in my portfolio I want to see my % overall P/L in the first columnā¦ itās annoying to have to scroll over to see it.
- please be more transparent about withdrawal fees, they are difficult to find.
Hope this helps! Excited to see what you implement next ā enjoying all the email updates. Cheers!
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High Fees! Ratings lie ššæššæ
Almost gave it 2 stars but because of the many problems, Iām not going to.
While there is no commission fee per say, there is a high gap in spread so you will be paying massively in fees to make up the difference. The free commission claim is a trap! Overall, fees are like 3% per trade so donāt fall for this bull crap, a lot of the popular apps charge much less than this. Kraken, the app I switched to, charges around 0.2-0.3% in fees. While I like the simplicity of this app, the fees are way too high and their costumer service is horrible. I switched to Kraken and am paying fraction of the fees compared to this app. And Krakenās new app has a more beautiful design compared to this app, although I like how you can organize this appās crypto listing and your portfolio. But what doesnāt happen in Kraken is weekly shut downs of their app; Voyager constantly shuts down! Lastly, there are so many 1 star reviews but the appās average rating is almost 5/5ā¦ that is very suspicious!
While there is no commission fee per say, there is a high gap in spread so you will be paying massively in fees to make up the difference. The free commission claim is a trap! Overall, fees are like 3% per trade so donāt fall for this bull crap, a lot of the popular apps charge much less than this. Kraken, the app I switched to, charges around 0.2-0.3% in fees. While I like the simplicity of this app, the fees are way too high and their costumer service is horrible. I switched to Kraken and am paying fraction of the fees compared to this app. And Krakenās new app has a more beautiful design compared to this app, although I like how you can organize this appās crypto listing and your portfolio. But what doesnāt happen in Kraken is weekly shut downs of their app; Voyager constantly shuts down! Lastly, there are so many 1 star reviews but the appās average rating is almost 5/5ā¦ that is very suspicious!
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By far the best
I have been into crypto for years. I have used almost every app out there for crypto trying to find the best. Voyager is the easiest and most simple straight forward app ever. It breaks down everything in your portfolio way more than any of the other apps so you can see everything thatās going on with your money. This is also still a up and coming app so to show my support because Iām a 100% believer in this app Iām buying lots of the VGX token for the upcoming loyalty program. They also have a great bonus for signing up friends and family probably the best one out there so I have been referring everyone I know to this app. Thatās how much I believe in it. Also as the writing of this they have a website, debit card, loyalty program, and expansion over seas all coming soon. I really believe this is the best app for crypto out there by a long shot. You wonāt regret trying it.
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