Alerta
Response from developer
¡Hola! Gracias por contactarnos y disculpa las molestias. ¿Podrías indicarnos con qué país de VPN experimentaste el problema? Esto nos ayudará a investigar más rápido. También te recomendamos realizar un reinicio forzado del dispositivo (no se borrarán tus datos). A veces iOS genera errores temporales que pueden resolverse de esta manera. Además, nos gustaría regalarte un código promocional para una suscripción familiar por 1 mes: H3K4EHRFPNTK. Puedes canjearlo en la App Store yendo a tu perfil > Canjear tarjeta de regalo o código. Te recomendamos hacerlo lo antes posible, ya que este código es público y podrá ser utilizado por cualquier persona que vea este mensaje. Si el problema persiste después de eso, por favor avísanos y lo revisaremos más a fondo. Atentamente, El equipo de iVPN
Design
Simple
Response from developer
Hello, he hi ggubg! Thank you for your feedback and high rating! We’re glad the app meets your expectations and works as intended. Happy New Year! Best regards, The iVPN Team
впн
Response from developer
Здравствуйте, kalahe121212! Благодарим вас за высокую оценку нашего приложения iVPN! Мы рады, что скорость и стабильность работы VPN оправдали ваши ожидания. Наша команда постоянно работает над улучшением сервиса, чтобы он всегда оставался быстрым и надежным. Если у вас возникнут вопросы или предложения, пожалуйста, не стесняйтесь обращаться в нашу службу поддержки. Хорошего дня и приятного пользования! С уважением, Команда iVPN
Not so good
Response from developer
Dear Bahar1390, Thank you for your feedback. We are sorry to hear that you encountered difficulties with our VPN app. We would like to learn more about your experience. Could you please tell us what exactly you didn't like? Your opinion is important to us, and we strive to constantly improve our service. Help us become better! Please contact us via email at support@ivpn-app.ru so that we can investigate the issue and offer you a solution. Thank you for helping us grow! Best regards, iVPN Support Team
Perfect !
Response from developer
Hello, King_Fafa! Thank you for your excellent review and high rating of our app! We are very pleased that you are satisfied with our work and find the app awesome. Your words inspire us to continue improving and making iVPN even better. If you have any suggestions or comments, please feel free to share them with us. We are always open to feedback and strive to provide the best service for our users. Thank you for choosing iVPN! Sincerely, The iVPN Support Team
Works very well
Response from developer
Hello, ddb545j! Thank you for your feedback. We are very sorry that you encountered issues using our VPN. To help us understand and resolve your problem, please specify which country you are selecting for your VPN connection. Additionally, connection issues are often resolved by performing a «forced restart» of the device (this problem exists on Apple devices and is not related to the application itself). Please try doing this. If the issue persists, please contact our support team at support@ivpn-app.ru, and we will do our best to assist you. Best regards, iVPN Support Team
