Great app and probe, team continually improving
To Development Team, would love the ability to trace the outline of Doppler wave forms for VTI measurements. Especially handy with apple tablets given it has the Apple Pencil so the tracings themselves could be quite precise. Not sure why we can’t trace Doppler waveforms since it wouldn’t be probe hardware limited, just software.
EDIT: edited rating to 3 stars, still missing ability to do VTI tracings on the app, mindray released their cardiac focused handheld which can do tissue doppler which is key in terms of diastolics. Uncertain why GE is lagging behind on this compared to competitors.
Note to GE VScan Department: The competition is firing up GE! Let’s get VTI tracing and Tissue Doppler available to the handhelds! AI is great but to anyone mildly more comfortable with POCUS, VTI and TDI is 100% more useful. You guys have a great probe, awesome looking app, but you’re gonna lose marketshare with competitors willing to offer VTI tracing and Tissue Doppler on their handhelds! I tried to convince my department to get the GE VScans but they went with Mindray and noted the above. Hard to argue. Also Mindray has wireless charging built into their probe case, why can’t GE do the same? That and the above have been things users of VScan have been noting as missing for a while. If the software limitations are addressed, would be GLAD to give 5 stars, but with competition offering more, can’t seem to give 5 stars at the moment.
Response from developer
Hi eugenejkim. It’s always wonderful to hear when we’ve been successful in providing our customers with great product experiences. Thank you for trusting us to assist you in your work. We appreciate you and are so glad your part of the Vscan Family.
Good image, incomplete cardiac measurements
Image quality and cardiac windows are very good for a handheld. But for a probe marketed for cardiac use with PWD, not being able to trace VTI (LVOT VTI for SV/CO) is a significant gap, especially since this is software-only, not a hardware limitation. Other handheld competitors with similar hardware already offer this. Hoping the dev team prioritizes this; it would make the SL genuinely useful for hemodynamic assessment at the bedside, not just qualitative imaging.
Response from developer
Thank you for these comments! Your feedback is very appreciated. It helps our team continue to improve in the right areas. Wishing you a wonderful day
You will get locked out
Response from developer
Hello, Please contact us at our support email address vscansupport@gehealthcare.com, so we can work with you directly. Thank you.
Trash
Response from developer
Hello, Please contact us at our support email address vscansupport@gehealthcare.com, so we can work with you directly. Thank you.
Product assistance
Good probe
Response from developer
Thank you for these comments! Your feedback is very appreciated. It helps our team continue to improve in the right areas. Wishing you a wonderful day
Vscan Air CL
Response from developer
We’re so grateful that you took the time to share your feedback with us. Thanks for being part of the Vscan Family. Have a wonderful day!
Excelente!
Response from developer
We’re so grateful that you took the time to share your feedback with us. Thanks for being part of the Vscan Family. Have a wonderful day!
Inicialização difícil, burocrática e instável
Response from developer
Hello, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience. Your comments give us the opportunity to do it better.
不安定
描画のタイムラグが大きく、いつも数分で接続が切れてしまいます。
以前は問題なく使用できていました。
5000ドルを支払った医療機器が現場でまともに動作しないのは許容できません。
iOS 26が登場してから半年近くが経とうとしています。
iPadでの運用が前提の機器ですので、ソフトウェアのアップデートにちゃんと開発リソースを割いてください。
Response from developer
Hello, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience. Your comments give us the opportunity to do it better. We are addressing the issue and hope to fix it promptly.
Impossível cadastrar
Response from developer
Hello, Please contact us at our support email address, vscansupport@gehealthcare.com, if you would like further assistance using the app. Thank you!
Horrível
Barcode Funktion
New user
A few issues:
-retroactive recording takes getting used to, set time to the clip means that some clips are too long at 10s and others too short,
-unable to label clips (can only label images),
-uploading images removes their time stamp and takes them out of order (particularly problemtatic since I am labelling after uploading onto a sharing platform)
App horrível
Response from developer
Hi Givud, thank you for bringing this to our attention. We would like to address this issue ASAP. Please reach out to us via your local service contacts found in the Vscan Air app under Menu>Support>Contact us.
Très bon diagnostique
Response from developer
Hi, Rose vie. We’re pleased to hear you are enjoying the Vscan Air experience! Our team is working hard to provide our customers with the best tools for their patients and practice. We appreciate your feedback. Thanks for being a part of the Vscan Family.
Excellent hardware, software needs work
Leider aktuell Absturz unter iOS26 und keine KV-Konformität
Response from developer
Hi jstoessel, Thank you for bringing this to our attention. We would like to address this issue ASAP. Please send an email to vscansupport@gehealthcare.com so the regional service team can help you.
US guidedBotulinum Toxin Injection
Response from developer
Hi urbanello. It’s always wonderful to hear when we’ve been successful in providing our customers with great product experiences. Thank you for trusting us to assist you in your work. We appreciate you and are so glad you’re part of the Vscan Family.
書き出し
Response from developer
Hello こyo, thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience. Your comments give us the opportunity to do it better. We are addressing the issue and hope to fix it promptly
