Aishravisankar
Worst transit app I’ve ever used
I used my US card to buy single tickets for nine days and then bought a 30-day pass with that same card on October 9. A month later, I tried to renew and suddenly got the message “cards from this region are not supported.” How does the same card work for an entire month’s pass and then get rejected when I try to buy the exact same ticket again?
I tried multiple US-issued cards, an Indian-issued card, and even a second phone. I still couldn’t buy my pass. My US cards work elsewhere in Sweden. When I called Västtrafik, customer service told me to file a complaint. I did, and I’m still waiting for an explanation. Buying a tram pass shouldn’t take two phones, several cards, a phone call, and a formal complaint.
I used my US card to buy single tickets for nine days and then bought a 30-day pass with that same card on October 9. A month later, I tried to renew and suddenly got the message “cards from this region are not supported.” How does the same card work for an entire month’s pass and then get rejected when I try to buy the exact same ticket again?
I tried multiple US-issued cards, an Indian-issued card, and even a second phone. I still couldn’t buy my pass. My US cards work elsewhere in Sweden. When I called Västtrafik, customer service told me to file a complaint. I did, and I’m still waiting for an explanation. Buying a tram pass shouldn’t take two phones, several cards, a phone call, and a formal complaint.
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AAishravisankar
Terrible direction.
Canceling tram 5 and saying to take a bus on platform A4 only for it to be redirected to B1. Yet it wasn’t reflected in the app. I stood at the A4 stop to see the bus I’m supposed to take just leave at B1. Screw you guys.
H0Hakuna Matata 0131993
No Apple Pay.
No Apple Pay. Credit Card entry screen forgets all data when something goes wrong.
MMaxPassion
Doesn’t accept foreign cards
App does not accept foreign cards, even if they are Visa and Mastercard. Customer service does nothing to help with the issue.
JJL605
Can’t pay
Can’t pay with an American card
HHvordan
