App doesn’t work
App has not been updated in 5 years, doesn’t work and is the only way to pay in advance. Instead of fixing the app so people can actually pay, they just want more tex revenue. Pathetic
Bless
Bless to all the VTA workers and families during this time.
No schedule or trip planning
To make this app worthwhile it should have the schedules and trip planning. I need to take VTA light rail into downtown. I’ve been directed to three apps so far. It’s shouldn’t be difficult. As a kid I knew the entire SanTrans bus schedule on the Penninsula. I’ve live in the South Bay for 22 years. Still can’t get an easy to read schedule.
Apple Maps did a better job of informing me, then I could backtrack on the app.
The app either shows the images of routes. Or the map. But not both together. If you’re not familiar with the stops you have no idea which stop is near your destination.
Apple Maps did a better job of informing me, then I could backtrack on the app.
The app either shows the images of routes. Or the map. But not both together. If you’re not familiar with the stops you have no idea which stop is near your destination.
Show more
EZ Pay
Easy to buy either a single or multiple tickets, without needing cash.
STOPPED WORKING
App work fine & now all of a sudden it keeps saying Poor Connection when I have data & connected to Wifi!
Gilroy to San Jose 168 express rocks!
Love the easy pay app and the bus ride is clean and cozy! Thanks for getting me to work on time !
Can’t buy ticket
I made an account and everything, and I’m stuck at a “Buy Ticket Type” white screen without anything else
COVID-19
Ever since COVID hit the app hasn’t been allowing me to buy bus tickets anymore. I’m not sure if it’s to reduce the amount of people riding the bus but it’s highly inconvenient
Ticket type not showing
Cannot book ticket as ticket type is not showing... Missed the bus because of it :(
Don’t buy through the app
Bought tickets through the app. After the 49ers game the app wouldn’t open for some reason, and the fine guards on duty after the game wouldn’t let me through. Not a big deal to lose $5 just highly inconvenient to have to hunt down a ticket location. Lesson learned that VTA doesn’t do tech. :(
Convenient
Very convenient. Use more that a car to avoid traffic. Inexpensive.
Not user friendly
Poor layout. The trip planner portion is impossible to use. Not useful at all. CA is abysmal at mass transit. Tried to plan ride from Milpitas to Levi’s stadium. I know there’s one at great mall but I-880 stop may be easier. Unable to find times the trains run.
won’t work
i’m so annoyed. the app keeps saying that there’s a problem accessing the app due to an unknown error, and to uninstall and reinstall. i’ve done this about 6 times and it hasn’t made a difference. i have a good signal and have used both wifi and mobile data and still nothing changes. all other apps i’ve downloaded today have no issue. now i gotta pay double fare bc i don’t get the free transfers.
Show more
Frustrating!!
It’s ridiculous that one has to download the app just purchase a bus fair ticket! Not everyone likes to use their phone for everything and use their bank card! And whats the point of those machines at the light rail station if you cannot purchase a bus ticket?!
Ambiguous description
Be very careful with what you’re buying. Tickets are only valid in the local area. I was fooled and bought it for my trip all over the Bay Area which turned out to be totally useless!
Works great. Much better than ticket machine at the station.
I like it. No need for cash or pocket full of big coins
Convenient
It’s a great app to have when you realize you don’t have your clipper card or cash on you. I can only assume very few people not having their phone with them nowadays
Super convenient
I only wish it had mobile friendly time tables.
Works for me
The app has always worked and the transfer to the bus is a breeze. I haven’t had any issues with payments or anything. Pretty simple to use.
Easy convenient
I use this app to purchase ticket. Don’t worry about cash or the ticket machine. I can validate my ticket when I am in rush without scanning clipper card or buying ticket. View schedules and transited routes
